F-SECURE INTERNET GATEKEEPER WINDOWS 2000-2003 SERVER 6.61 Administrator's Manual page 389

ID Severity Trap
Error Write File Error
450
Error Remove File
460
Error
Error Quarantining
480
Failed
Error Cannot
481
Quarantine Mail
Error Logging Failed
490
Message When/Why
The file '%1' cannot be The product cannot write
written to due to %2. data to the file in question.
The alert contains the
reason for the failure.
The file '%1' cannot be The product cannot
removed to due to %2. remove the file in question.
The alert contains the
reason for the failure.
Quarantining failed due During quarantine
to %1. operation. The alert
Spool ID: %2 contains the reason why
Attachment name: %3 the quarantine operation
Attachment size: %4 failed and additional
bytes information about the
content.
The e-mail message The product fails to
cannot be quarantined quarantine an e-mail
due to error: %1. Check message. The reason for
the quarantine log for the failure is reported in
more details. The the quarantine log.
message is spooled.
Sender: %2
Recipient: %3
Subject: %4
Spool ID: %5
The log file '%1' cannot F-Secure Anti-Virus for
be opened. Stopped Internet Mail failed to write
logging. If you want to to the mail log file. It will try
start logging again, set to log again if restarted or
'Enable Logging' back if a new policy is
to 'Yes' and distribute distributed.
the new policy.
APPENDIX H
Error Codes
Solution
Check the reason for the
failure and act accordingly.
Check the reason for the
failure and act accordingly.
Act according to the reason
for the failure. For example,
if there is not enough disk
space, free some, etc.
Check the quarantine log
and act according to the
reason for the failure.
Make sure that the volume
holding the mail log
directory has free disk
space and F-Secure
Anti-Virus for Internet Mail
has access rights to that
directory.
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