F-SECURE INTERNET GATEKEEPER WINDOWS 2000-2003 SERVER 6.61 Administrator's Manual page 390

390
ID Severity Trap
Error Quarantine
500
Database
Unreachable
Error Unhandled
600
Exception
Error Internal Error
601
Error Undefined Error
666
Info Debug Message
777
Message When/Why
Cannot connect to the The Quarantine Manager
quarantine database failed to reprocess,
(%1) on %2 due to release or delete a
error: %3. quarantined item from the
quarantine database, or
failed to switch to a new
SQL server because the
SQL server is not available
at the moment.
An unhandled A system exception was
exception occurred in caught.
%1.
An internal error An internal error occurred. If you get this error
occurred. Error code:
%1.
An undefined error An error occurred but
occurred. F-Secure Anti-Virus for
Internet Mail was unable to
identify it.
%1 During product operation.
Solution
Check that the SQL server
specified in the quarantine
options is up and
accessible from the
computer running the
Quarantine Manager.
Check also that the SQL
server is configured to allow
mixed mode security
authentication. If the SQL
server is installed on a
remote machine, make
sure that network interfaces
are installed and enabled.
Check the log files to find
out which mail caused an
exception. Restarting the
product or rebooting the
system might solve the
problem. Contact F-Secure
Technical Support if the
product reports this alert
frequently.
frequently, report the
problem to F-Secure
Technical Support.
Restarting the product or
rebooting the system might
solve the problem.
if you get this error
frequently, report the
problem to F-Secure
Technical Support. Restart
of the product or system
reboot might solve the
problem.
The alert is normally used
in the debug or special
product binaries.