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F-Secure Mobile
Anti-Virus
for Smartphone
User's Guide

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Summary of Contents for F-SECURE MOBILE ANTI-VIRUS FOR SMARTPHONE

  • Page 1 F-Secure Mobile Anti-Virus for Smartphone User’s Guide...
  • Page 2 Although F-Secure Corporation makes every effort to ensure that this information is accurate, F-Secure Corporation will not be liable for any errors or omission of facts contained herein. F-Secure Corporation reserves the right to modify specifications cited in this document without prior notice.
  • Page 3: Table Of Contents

    Contents About This Guide How This Guide Is Organized .................... 10 Conventions Used in F-Secure Guides ................11 Chapter 1 Introduction F-Secure Mobile Anti-Virus ..................14 Key Features......................14 Chapter 2 Installation System Requirements....................16 Installing F-Secure Mobile Anti-Virus .................16 2.2.1 Direct Installation ....................16 2.2.2 Installation Using Your Computer..............17...
  • Page 4 Shutting Down F-Secure Mobile Anti-Virus..............28 Hiding the User Interface ...................29 Chapter 5 Configuration Overview ........................32 Setting Configuration Options ..................32 Chapter 6 Virus Scan Overview ........................34 Scanning Options.......................34 Running a Manual Scan.....................35 Viewing Scan Results ....................36 6.4.1 Viewing List of Not Scanned Files ..............37 6.4.2 Viewing Details of Not Scanned Files.............38...
  • Page 5 Technical Support Overview ..........................66 Web-Based Support ......................66 Electronic Mail Support ......................66 About F-Secure Corporation...
  • Page 6 List of Figures Figure 3-1 Main view ....................20 Figure 4-1 Product Activation Wizard - Checking for Updates ........25 Figure 4-2 Product Activation Wizard - Activation completed .........27 Figure 6-1 Scanning for Viruses ................35 Figure 6-2 Scanning Results ...................36 Figure 6-3 Not Scanned Files .................38 Figure 6-4 File Details .....................38...
  • Page 7 List of Tables Table 2-1 Smartphone Requirements .................16 Table 4-1 Product Activation Screen Icons ..............26 Table 6-1 Scanning Results Screen Icons ..............37...
  • Page 8 viii...
  • Page 9: About This Guide

    BOUT UIDE How This Guide Is Organized............ 10 Conventions Used in F-Secure Guides ........11...
  • Page 10: How This Guide Is Organized

    How This Guide Is Organized F-Secure Mobile Anti-Virus for Smartphone User’s Guide describes how to install and use F-Secure Mobile Anti-Virus for Smartphone. It is divided into the following chapters and appendices: Chapter 1. Introduction. Provides general information about the functionality and features of F-Secure Mobile Anti-Virus for Smartphone.
  • Page 11: Conventions Used In F-Secure Guides

    Conventions Used in F-Secure Guides This section describes the symbols, fonts, and terminology used in this guide. Symbols WARNING: The warning symbol indicates a situation with a risk of irreversible destruction to data. IMPORTANT: An exclamation mark provides important information that you need to consider.
  • Page 12: For More Information

    In our constant attempts to improve our documentation, we would welcome your feedback. If you have any questions, comments, or suggestions about this or any other F-Secure document, please contact us at documentation@f-secure.com.
  • Page 13: Chapter 1 Introduction

    NTRODUCTION F-Secure Mobile Anti-Virus............14 Key Features ................14...
  • Page 14: F-Secure Mobile Anti-Virus

    F-Secure Mobile Anti-Virus In this guide, F-Secure Mobile Anti-Virus for Smartphone is referred to as F-Secure Mobile Anti-Virus. F-Secure Mobile Anti-Virus is an antivirus program that protects data stored on your Smartphone against malicious code attacks. It automatically scans all files when they are accessed. When F-Secure Mobile Anti-Virus detects an infected file, it immediately quarantines it to protect all other data on your Smartphone.
  • Page 15: Chapter 2 Installation

    NSTALLATION System Requirements ..............16 Installing F-Secure Mobile Anti-Virus ......... 16 Uninstalling F-Secure Mobile Anti-Virus ........17...
  • Page 16: System Requirements

    System Requirements To use F-Secure Mobile Anti-Virus, your Smartphone must meet the following minimum requirements: Table 2-1: Smartphone Requirements Operating system: Windows Mobile 2003 Second Edition software for Smartphone QTEK 8010 (Windows Mobile Supported devices: Smartphone 2003 Second Edition) T-Mobile SDA (Smartphone 2003...
  • Page 17: Installation Using Your Computer

    .exe file on the computer. To install F-Secure Mobile Anti-Virus using a computer: 1. Run the installation program manually by selecting the F-Secure Mobile Anti-Virus .exe file and pressing the Action button. 2. If your Smartphone is connected to the computer, the ActiveSync pushes the installation files to your Smartphone and installs all application components into the correct folders.
  • Page 18 To uninstall the application from your Smartphone: 1. Close the application by pressing the Menu button and selecting Exit. 2. When prompted to confirm exiting F-Secure Mobile Anti-Virus, press Yes. 3. On the Start menu, select Settings More... Remove Programs.
  • Page 19: Chapter 3 User Interface

    NTERFACE Main View ................... 20...
  • Page 20: Main View

    Main View The F-Secure Mobile Anti-Virus main view displays: Real-time scanning status Update status Subscription status Infection status Figure 3-1 Main view 3.1.1 Main View Buttons The main view has two buttons: Activate - activate the application (first-time start-up); available if...
  • Page 21: Main Menu

    About - display information about the application, such as copyright information and the software version, and URL to F-Secure Corporation's international web page Exit - shut down the application IMPORTANT: If you shut down the application, the infected files are not quarantined and the system is not protected against viruses.
  • Page 23: Chapter 4 Startup And Shutdown

    TARTUP AND HUTDOWN Starting F-Secure Mobile Anti-Virus ........... 24 Shutting Down F-Secure Mobile Anti-Virus ........ 28 Hiding the User Interface............29...
  • Page 24: Starting F-Secure Mobile Anti-Virus

    Step 2. Get an Activation Code, 25 Step 3. Update F-Secure Mobile Anti-Virus, 25 Step 1.Start the After you have installed F-Secure Mobile Anti-Virus for Smartphone and restarted your Smartphone, the Product Activation Welcome screen is Activation displayed. Tap to start the activation process...
  • Page 25: Figure 4-1 Product Activation Wizard - Checking For Updates

    Next. When the 30 day free evaluation period is over you must reactivate your service account with a subscription number. Purchase an activation code from the F-Secure eStore. Open the http://www.f-secure.com/estore website , find the link for F-Secure Mobile Anti-Virus for Smartphone and purchase an activation code.
  • Page 26 The Product Activation screen displays the following icons: Table 4-1: Product Activation Screen Icons Icon Description The task is currently active. The task has been completed successfully. The task has failed because of an error. If an application upgrade is available, press to download it.
  • Page 27: Figure 4-2 Product Activation Wizard - Activation Completed

    CHAPTER 4 Startup and Shutdown When the download is complete, a screen informs you that the activation is complete and the virus protection is up-to-date. If the application could not connect to the update server, the updating failed, or the subscription could not be authenticated, an error message is displayed.
  • Page 28: Normal Start-Up

    If there were known infections when F-Secure Mobile Anti-Virus was last running and you chose not to delete the infected files, next time you start F-Secure Mobile Anti-Virus, you are prompted to run a full scan.
  • Page 29: Hiding The User Interface

    Startup and Shutdown Hiding the User Interface Hiding the user interface keeps the application running in the background. To hide the F-Secure Mobile Anti-Virus user interface: ⇒ Press the H key to return to the Home screen or the B key to return to the previous screen.
  • Page 31: Chapter 5 Configuration

    ONFIGURATION Overview..................32 Setting Configuration Options............. 32...
  • Page 32: Overview

    Smartphone against viruses and harmful content in all file types. Correctly configured, F-Secure Mobile Anti-Virus detects and deletes all malware that enters your Smartphone through wireless IP connectivity, infrared connections and removable memory cards. The configuration options include settings...
  • Page 33: Chapter 6 Virus Scan

    IRUS Overview..................34 Scanning Options ............... 34 Running a Manual Scan ............. 35 Viewing Scan Results..............36...
  • Page 34: Overview

    Overview F-Secure Mobile Anti-Virus is configured to provide you with complete protection against malicious code attacks. If you have selected real-time scanning, when the data on your Smartphone is accessed or modified, the application automatically scans it for malicious content.
  • Page 35: Running A Manual Scan

    1. Start the application by selecting Start More... Anti-Virus. 2. In the main view, press Menu Scan All. 3. The F-Secure Mobile Anti-Virus scans all the data on your Smartphone. Figure 6-1 Scanning for Viruses 4. When scanning is complete, the scanning results are displayed.
  • Page 36: Viewing Scan Results

    Viewing Scan Results When scanning is complete, the scanning results are displayed. If viruses were detected during scanning, you are prompted to view the infections. For more information on viewing infections, see “Viewing Details of Infected Files”, 42. Figure 6-2 Scanning Results...
  • Page 37: Viewing List Of Not Scanned Files

    CHAPTER 6 Virus Scan An icon appears in the Scanning Results screen. See the table below for more information. Table 6-1: Scanning Results Screen Icons Icon Explanation No infections were detected. Infections were detected. Scanning was stopped by user. The Scanning Results screen displays the following statistics: Scanned: The number of the files that were scanned.
  • Page 38: Viewing Details Of Not Scanned Files

    6.4.2 Viewing Details of Not Scanned Files To view the details of not scanned files: 1. In the Not Scanned Files screen, select the not scanned file, and press Details. Figure 6-3 Not Scanned Files 2. The File Details screen is displayed. Figure 6-4 File Details...
  • Page 39 CHAPTER 6 Virus Scan The following information is displayed on a not scanned file: File names Folder Size Dates when the file was: Created Modified Accessed 3. Press Done to return to the Not Scanned Files screen.
  • Page 41: Chapter 7 What To Do If A Virus Is Found

    HAT TO IRUS OUND Overview..................42 Viewing Details of Infected Files..........42 What to Do If a Virus Is Found ........... 44...
  • Page 42: Overview

    Overview F-Secure Mobile Anti-Virus works in the background and scans your files automatically. When it finds a virus in a file, the infected file is automatically quarantined. The quarantined file is locked up and cannot be accessed. You can afterwards delete or release the infected file. If you delete an infected file, it is removed completely.
  • Page 43: Figure 7-1 Infected Files

    CHAPTER 7 What to Do If a Virus Is Found Figure 7-1 Infected Files You can find in-depth virus descriptions in the F-Secure web site: http://mobile.f-secure.com/ The Infected File Details screen displays the name of the infected file, the full path, a list of infections that the file contains, and if the file has been quarantined.
  • Page 44: What To Do If A Virus Is Found

    What to Do If a Virus Is Found When F-Secure Mobile Anti-Virus finds a virus in a file, you can process the infected file(s) in one of the following ways: Action Description Delete The file is removed. Quarantine The file is locked up and cannot be accessed when F-Secure Mobile Anti-Virus is running in the background.
  • Page 45: Chapter 8 Updating

    PDATING Overview..................46 Viewing Update Information ............46 Updating F-Secure Mobile Anti-Virus ......... 47...
  • Page 46: Overview

    Overview You can keep F-Secure Mobile Anti-Virus up to date by downloading the latest virus definition databases and application upgrades from antivirus update server. The virus definition database contains information of all the viruses that the application can find during the scan. If you have selected automatic updates, F-Secure Mobile Anti-Virus downloads new updates daily when it detects an open Internet connection.
  • Page 47: Updating F-Secure Mobile Anti-Virus

    The number of infections detected. Your F-Secure Mobile Anti-Virus includes a license. When your license is valid, you can freely update your F-Secure Mobile Anti-Virus. When your license expires, you can update your F-Secure Mobile Anti-Virus only after renewing your license.
  • Page 48: Manual Updates

    8.3.2 Manual Updates To run a manual update: 1. Press Menu Update to launch the Update Wizard. The Update Wizard Confirm Update screen is displayed. Press to connect to the update server. Figure 8-2 Update Wizard - Confirm Update The application connects to the update server and downloads the latest virus definition database.
  • Page 49: Chapter 9 Troubleshooting

    ROUBLESHOOTING Questions and Answers.............. 50 Unable to Connect to Update Server/Update Failure ....50 Update Service Could Not Authenticate Your Smartphone ..51 Service Has Expired or About to Expire ........52 Virus Definition Database Corrupted or Missing and Virus Protection Not Updated ..............
  • Page 50: Questions And Answers

    Questions and Answers Q. How do I know that application is working? A. You can copy the EICAR antivirus test file into your Smartphone. The test file is not a virus. After the virus scan, you should be informed that the EICAR Test File was found. You can download the test file from http://www.eicar.com/.
  • Page 51: Update Service Could Not Authenticate Your Smartphone

    Reasons for the authentication failure can be as follows: You have accessed the F-Secure Mobile Anti-Virus installation folder files. There have been more than four attempts to move the F-Secure Mobile Anti-Virus installation and service subscription to another Smartphone.
  • Page 52: Service Has Expired Or About To Expire

    Service Has Expired or About to Expire Q. What should I do when one of the following messages appear on my Smartphone screen? Figure 9-1 Service Expired or About to Expire A. If your subscription has expired or is about to expire, the application notifies you by showing one of the above messages.
  • Page 53: Virus Definition Database Corrupted Or Missing And Virus Protection Not Updated

    CHAPTER 9 Troubleshooting Virus Definition Database Corrupted or Missing and Virus Protection Not Updated Figure 9-2 Virus Definition Database Corrupted or Missing Q. My virus definition database seems to be corrupted or it has not been updated for x days. What should I do? A.
  • Page 55 Technical Support Overview..................66 Web-Based Support ..............66 Electronic Mail Support............... 66...
  • Page 56: Web-Based Support

    Overview F-Secure Technical Support is available by e-mail or from our Web site. Please include the following information with your support request: The version number of any F-Secure product (including the build number). The name and the version number of your operating system (including the build number).
  • Page 57: About F-Secure Corporation

    F-Secure Corporation is the fastest growing publicly listed company in the antivirus and intrusion prevention industry with more than 50% revenue growth in 2004. Founded in 1988, F-Secure has been listed on the Helsinki Stock Exchange since 1999. We have our headquarters in Helsinki, Finland, and offices in USA, France, Germany, Italy, Sweden, the United Kingdom and Japan.
  • Page 60 www.f-secure.com...

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