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CipherLab 9700 User Manual
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CipherLab 9700 User Manual

CipherLab 9700 User Manual

With mobile assistant application
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CIPHERLAB 9700 WITH MOBILE
ASSISTANT APPLICATION
User's Manual
This document is the property of and contains Proprietary Information owned by Petrosoft LLC and/or suppliers. This document and any attached
materials transmitted to you in confidence and trust, and you agree to treat this document in strict accordance with the terms and conditions of the
agreement under which it was provided to you. No part of this document may be disclosed in any manner to a third party without the prior written
consent of Petrosoft LLC.
Version 1.1
08/21/2018
Petrosoft LLC
2025 Greentree Road Pittsburgh, PA 15220
1.412.306.0640
www.petrosoftinc.com

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Summary of Contents for CipherLab 9700

  • Page 1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Version 1.1 08/21/2018 User’s Manual Petrosoft LLC 2025 Greentree Road Pittsburgh, PA 15220 1.412.306.0640 www.petrosoftinc.com This document is the property of and contains Proprietary Information owned by Petrosoft LLC and/or suppliers. This document and any attached materials transmitted to you in confidence and trust, and you agree to treat this document in strict accordance with the terms and conditions of the agreement under which it was provided to you.
  • Page 2 Setting up Station ............................... 16 Synchronizing Price Book ..........................18 Connecting To Printer ................19 Connecting CipherLab 9700 Handheld to Printer via Bluetooth ....19 Configuring Mobile Assistant Printer Settings ........... 24 Mobile Assistant Main Features ............26 Setting up Items ......................26 Scanning/Making an Inventory ................
  • Page 3 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Making Orders for Vendors ..................30 Transferring Merchandise between Stores ............32 Invoicing Orders ......................33 CipherLab 9700 Troubleshooting ............35 Communication Error ....................35 Station Data Mismatch Error ..................35 Handheld Cannot Be Powered On ................
  • Page 4 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION OVERVIEW The purpose of this document is to describe how to work with the CipherLab 9700 handheld barcode scanner using its Mobile Assistant application. The document covers the following topics: The scanner’s main characteristics.
  • Page 5 Install the battery into the handheld. Place the handheld on the dock. NOTE! Please charge the CipherLab 9700 device for at least 8 hours before first use. For more information, refer to the CipherLab’s manufacturer documentation. Rebooting Handheld To reboot the handheld, follow the steps: Take the handheld off of the dock.
  • Page 6 412-306-0640 or submit a ticket via C-Store Office web site. CONNECTING TO C-STORE OFFICE CLOUD To connect you CipherLab 9700 scanner to C-Store Office Cloud, follow the steps: Step Step description in manual Step 1: Connect scanner to your PC...
  • Page 7 You can connect the CipherLab 9700 handheld to a network over LAIRD wireless. Prerequisites Before you set up a wireless connection for the CipherLab 9700 handheld, make sure that the following prerequisites are met: You have information about network ports and settings of the router to which you are planning to •...
  • Page 8 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION At the bottom left corner of the screen, click the menu button and then click the Login button. On the Login screen, do not enter the password, just click the check box.
  • Page 9 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Click the settings icon (cogwheel), click the System button and scroll down to the Laird Wi-Fi icon. At the bottom of the screen, click the Configuration tab. In the Active Profile list, select the default profile.
  • Page 10 Result: The CipherLab 9700 Handheld is online and connected to the network. To check if the CipherLab 9700 Handheld is working in a proper way, follow the steps: To get back to the Start menu, at the bottom right corner of the screen, click the close icon.
  • Page 11 Connecting CipherLab 9700 Handheld to Wi-Fi To connect CipherLab 9700 handheld to a Wi-Fi network, follow the steps as shown on Figures 4-7 below: Go to the handheld home screen and then click Settings > System > SCU (Summit Client Utility).
  • Page 12 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Select the name of your network and then click Configure. FIGURE 5 Selecting the network for configuring On the SCU dialog window, click Yes to create a new profile. Enter the profile name and then click OK.
  • Page 13 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Go to the Status bar to check that the newly configured network is working properly. Ensure that you see your network name and IP address on the screen. The connection to your Wi-Fi network has been successfully established.
  • Page 14 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION FIGURE 8 WMDC: Connected Scanner On WMDC, click Connect without setting up your device as shown on Figure 9. FIGURE 9 WMDC: Connecting with Device © Petrosoft LLC. All rights reserved. Confidentiality level – Internal use...
  • Page 15 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION NOTE! Every time you connect your handheld to PC, make sure you click the Connect without setting up your device button on WMDC. Installing Mobile Assistant To install the Mobile Assistant application on the scanner after connecting it to your PC or laptop, follow the steps: Download the Mobile Assistant installation files from the web site.
  • Page 16 18 Setting up Station Setting up the station is needed when you first run the Mobile Assistant application. CipherLab 9700 scanner synchronizes through Mobile Assistant with one station at a time. To work with another station, you can do one of the following: You can use the same scanner and setup another station on it (see steps 1-3 described below).
  • Page 17 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION NOTE! Your handheld device must be either connected to the dock or Wi-Fi network when setting up the station. To setup the station used on your CSO account, follow the steps as shown on Figure 12: On the Mobile Assistant main screen, click Settings.
  • Page 18 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Synchronizing Price Book To synchronize the price book data from your scanner with the C-Store Office data, follow the steps as shown on Figures 14 and 15: On the the Mobile Assistant main screen, click Settings.
  • Page 19 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION CONNECTING TO PRINTER To configure your CipherLab 9700 scanner with Mobile Assistant for interacting with printer via Bluetooth, follow the steps: Step Step description in manual Connecting CipherLab 9700 Handheld to...
  • Page 20 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Pair handheld with a printer via Bluetooth. Do the following: Click Menu > Bluetooth Settings as shown on Figure 18. In the Devices tab, click Add new device…. FIGURE 18 Adding new device Wait until handheld scans for available Bluetooth devices as shown on Figure 19.
  • Page 21 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION In the list of available Bluetooth Devices, click the printer name. In the Passcode field, enter the printer’s PIN code and then click Next. In our example (see Figure 20) the printer’s PIN code equals to 5878.
  • Page 22 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Configure the interaction between the handheld and printer. Do the following: In the Devices tab, click the printer name and then in the context menu, click Edit. In the Partnership Settings form, select Serial Port as shown on Figure 22 and then click Save.
  • Page 23 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION In the Add a device form, select your printer and then click Next. FIGURE 23 Configuring COM Ports In the Bluetooth form, select the COM0 port from the Port list, select Secure Connection as shown on Figure 24 and then click Finish.
  • Page 24 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Make sure outgoing port is configured. Go to the COM Ports tab and check that the printer name with the port name in brackets is displayed as shown on Figure 25.
  • Page 25 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION In the Printer setting form, specify the following data as shonw in Figure 27 and then click OK: In the Printer list, select RJ-3150. In the Port list, select COM0. In the Paper size list, select Customize.
  • Page 26 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION MOBILE ASSISTANT MAIN FEATURES With Mobile Assistant application, you can perform the following operations: Operation Operation description in manual To setup items Setting up Items on page 26 To scan/make inventory...
  • Page 27 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Size: Enter the item’s size, if any. CR Department: Select the category department from the list. Retail: Enter or edit the item’s price to know how much you are selling an item for.
  • Page 28 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION To start the inventory using scanner, follow the steps: On the Mobile Assistant main screen, click Inventory as shown on Figure 29. On the Inventory screen, scan the item and then press ENT on the scanner’s keyboard.
  • Page 29 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION In the QTY field, enter the number of the items that you have as shown on Figure 31. (Optional) If you need to continue inventory, press ENT on the scanner’s keyboard and go to step 2.
  • Page 30 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Making Orders for Vendors You can create an order with existing (scanned) or newly added items and send it to vendor or edit the existing orders from the scanner. To create a new order, follow the steps as shown on Figures 32-33: On the Mobile Assistant main screen, click Orders.
  • Page 31 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Case Cost: This value calculates automatically when you enter values in the UiC and Cost fields. FIGURE 33 Adding an item to the order (Optional) In case the item you scanned doesn’t exist in the database, specify all the other fields on the Add VIN to Item screen.
  • Page 32 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Transferring Merchandise between Stores To transfer items from one store/station to another, follow the steps as shown on Figure 34: On the Mobile Assistant main screen, click Merchandise Transfer. On the Merchandise Transfer screen, specify the following fields and then click Next: Select the station where to send the items.
  • Page 33 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION Invoicing Orders To create a new invoice, follow the steps as shown on Figures 35-36: On the Mobile Assistant main screen, click Invoices. On the Receive Invoice screen, specify the followind fields and click Advanced Invoice: FIGURE 35 Creating invoice Select the vendor.
  • Page 34 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION FIGURE 36 Creating invoice (Optional) In case the item you scanned doesn’t exist in the database, specify all the other fields on the Add VIN to Item screen. For more information on filling out the fields for newly added item, see Setting up Items on page 26 (go to step 2).
  • Page 35 / Version 1.1 CIPHERLAB 9700 WITH MOBILE ASSISTANT APPLICATION CIPHERLAB 9700 TROUBLESHOOTING WARNING! All Handheld devices have two batteries. The internal battery keeps the device memory. Before removing batteries, turn the handheld device off. Communication Error If “A Communication Error Has Occurred” error appears on the handheld, do the following: Ensure that the handheld is connected to the PC and Power.
  • Page 36 Go to Start > Settings > System and leave the USB to PC option not selected. This will leave the device in the mobile device center serial mode. If you need any further assistance with your CipherLabs 9700, please feel free to contact our technical support at 412-306-0640 or submit a ticket via C-Store Office web site.