DKV BOX EUROPE On Board Unit User Manual page 51

OBU Manual
Service not booked
or activated.
No Service provided.
Use local toll
provider.
Customer Service
UNKNOWN
Out of Service
Defect OBU
Version 6.7, GM 4.8.1
You are driving in the area of
an EETS Service which is
known. But the EETS Service is
not activated on your OBU.
You are driving in an unknown
area without any EETS
Services supported by the
OBU.
The feature of showing the
telephone number of a
Customer Service is currently
not available. Therefore in the
Customer Service menu item
always shows UNKNOWN.
This could be a hardware
problem
July 15, 2024
long time, please, contact your
Customer Service and follow the
given instructions.
Contact your Customer Service
to book the EETS Service on the
OBU or use the equipment of
the national provider/pay the
toll via another provider.
Check if there is an obligation
for toll charging in the new area
and if you must pay the toll via
another provider before
continuing your trip. In doubt,
contact your Customer Service
to get further instructions.
Please, find the telephone
number of your Customer
Service on the provided Service
Partner web site.
Please, note the telephone
number of your Customer
Service on page 2.
Continue your trip.
Leave the toll road and contact
your Customer Service.
51