DKV BOX EUROPE On Board Unit User Manual

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DKV EURO SERVICE On Board Unit

(OBU)

User Manual

Version 6.7, GM 4.8.1

July 15, 2024

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Summary of Contents for DKV BOX EUROPE On Board Unit

Page 1 DKV EURO SERVICE On Board Unit (OBU) User Manual Version 6.7, GM 4.8.1 July 15, 2024...
Page 2 OBU Manual Intended use The DKV BOX EUROPE On Board Unit (OBU) is intended to be used for electronic toll collection and other telematic services, and may only be used for this purpose, unless explicitly stated otherwise. Any other use is considered to be a prohibited misuse and results in the denial of any claims.
Page 3 LIST OF FIGURES ............................. 5 1 TOLL CHARGING IN EETS DOMAINS ....................6 EETS in general ............................6 EETS with DKV Euro Service ........................6 2 PACKAGE CONTENT ........................... 8 3 INSTALLING THE OBU ........................9 Permanent installation ........................... 9 Flexible installation ..........................
Page 4 OBU Manual Germany (DEbag) ..........................31 Belgium (BEvia) ..........................32 Bulgaria (BGria) ..........................32 France (FRtis) ..........................33 Austria (ATasf) ..........................33 Spain and Portugal (ESvia / PTvve) ................... 35 Hungary (HUgo) ..........................35 Switzerland (CHlsv) ......................... 36 Italy (ITsit) ............................
Page 5 OBU Manual List of Figures Figure 1: Package content OBU ..........................8 Figure 2: Adapter for flexible power connection ....................8 Figure 3: Permament installation on the windshield ................... 9 Figure 4: Circuit diagram for fix installation ....................... 10 Figure 5: Flexible installation on the windshield ....................10 Figure 6: Right OBU position on windshield .......................
Page 6 1 Toll Charging in EETS Domains Service Provider DKV Euro Service offers its EETS Service to users of toll liable vehicles in Europe. EETS stands for European Electronic Toll Service. The aim of DKV’s EETS-enabled On Board Unit (OBU) is to empower and simplifiy the use of toll roads throughout Europe by offering a comprehensive toll collection and payment service enabled by one device, offered by one provider.
Page 7 OBU Manual The personalization of the OBU is done via mobile network “over the air” when the OBU is mounted in the vehicle, is connected to the power supply and the engine is turned on. For some toll services, the driver is obliged to first check (additional) specific information which might be sub- ject to change such as the number of axles and the current gross train weight before using the toll domain’s road network.
Page 8 OBU Manual 2 Package content Unpack the OBU. Please, check if the package content is complete and undamaged. 1. Box 2. Inlay 3. Quick Start Manual 4. OBU with power cable 5. Cleaning cloth 6. Holder with adhesive pads Figure 1: Package content OBU The OBU contains all batteries and the power cable is prepared for flexible installation.
Page 9 OBU Manual 3 Installing the OBU The OBU is designed for a voltage range of 8 V – 32 V DC and must therefore be used inside this voltage range. If your on-board network can generate higher voltages (e.g. jump-starting from an external power source or from additional stronger power generators in the vehicle), the OBU must be disconnected from the on-board network for the duration of the over- voltage.
Page 10 OBU Manual Vehicle electrical system: Red: constant voltage (+) Black: ignition Brown: ground (-) Permanent Power Supply cable Figure 4: Circuit diagram for fix installation For any further information needed, please, contact your Customer Service. Flexible installation The OBU is connected to the cigarette lighter socket. Figure 5: Flexible installation on the windshield Fixate the power supply cable in such a way that it cannot disconnect while driving the vehicle or impair a safe operation of the vehicle.
Page 11 OBU Manual If battery level goes below 10%: The OBU beeps and shows a warning message. The user has to press OK to come back to the normal screen. Positioning the OBU on the windshield All times mount the OBU in such a way that the driver‘s field of vision is not impaired! Please, consider different windshield characteristics, e.g.
Page 12 Mounting the OBU on the windshield Attach the adhesive pads to the windscreen at temperatures above 20 °C. The glue of the adhesive pads reaches its final strength only after 72 h and if applied at temperatures of 20 °C or above.
Page 13 OBU Manual 4 Quick Start The OBU is prepared for the prompt use. After connecting to the power, the OBU boots immediately. The OBU will be personalized with the vehicle data that was transmitted with the registration of the vehicle by your Service Partner.
Page 14 OBU Manual * For Germany and Poland, the currently selected weight range is shown. For Switzerland, this value shows the calculated train weight depending on trailer-presence. For all other services, the maximum permissible total weight of the train is shown if relevant for tolling, in other cases this value is empty. The number of axles shown at the Start Display is the total number of axles for the entire vehicle (train + trailer) consisting of the (static) number of tractor unit axles (as stated by the Service Partner during registration) plus the actual declared trailer axles.
Page 15 OBU Manual First time usage of OBU Connect the OBU to power to activate it! ▪ The LED stays red until the system start is finished. ▪ It will then change to yellow while the vehicle data (license plate, weight) and the booked services are loaded (OBU personalization) via mobile telephone network (“over-the-air”).
Page 16 OBU Manual Opening the main menu (press key more than 2 seconds) To enter the menu, press one of the four keys of the navigation button more than 2 seconds. Figure 11: Menu navigation Version 6.7, GM 4.8.1 July 15, 2024...
Page 17 OBU Manual 5 OBU Settings and Toll Domain Specifics OBU Menu Structure The figures in the menu chart below are only examples and might diverge. Figure 12: Overview menu structure Version 6.7, GM 4.8.1 July 15, 2024...
Page 18 OBU Manual OBU Settings For the use of the EETS service dedicated vehicle parameters must be transmitted. They serve as the basis for identification of the vehicle and the calculation of the toll amount. These include for example license plate number, gross vehicle weight, emission class.
Page 19 OBU Manual Example change number of trailer axles: Here the number of trailer axles is changed from zero (no trailer) to three. After updating the value, press right key for “ok” to save your change. Leave the menu by pressing two times the left key to come back to the start display.
Page 20 OBU Manual After updating the value, press right key for “ok”. Leave the menu by pressing two times the left key come back to the start display. You can also use this menu to only check the currently set weight. If you do not want to change it, leave the menu by pressing the left key without pressing “ok”.
Page 21 OBU Manual 5.2.4.2 Non-self-driven mode for toll service Switzerland If the vehicle is non-self-driven (e.g. the vehicle is loaded on a train) the road user must activate the transport mode (only relevant for travelling inside of Switzerland). This is done via the sub menu “Transport mode” which is part of the main menu “Configuration CHlsv”.
Page 22 OBU Manual 5.2.5 SHOW ACTIVATED TOLL SERVICES The OBU display shows all booked toll services. If the OBU is not personalized for a toll service, then the name of the toll service will not be listed. In the example above the toll services Bulgaria (BGria), Portugal (PTvve), Hungary (HUgo), Switzerland (CHlsv), Poland (PLeto), Denmark / Sweden (DKbri), Slovakia (SKmyt) and Slovenia (SIdar) are not booked and therefore not listed.
Page 23 OBU Manual Details of the particle filter are displayed with yes / no. A "yes" is displayed, if the specified particle filter is toll- relevant. A "No" is displayed if the registered particle filter has no effect on the toll calculation. The CoP value stands for "Co2 in g/km".
Page 24 OBU Manual In the menu you can find an option to configure the blinking of the LED, which appears ussually in case of a red or yellow LED. Blinking in “active” mode is set as default, via the menu you can switch the mode to “inactive”. Press right key for selection (“ok”).
Page 25 OBU Manual 5.2.9 SHOW OBU INFORMATION AND SOFTWARE VERSIONS SHOW NUMBER OF CUSTOMER SERVICE 5.2.10 Please note the telephone number of your Customer Service here: This feature will be available in the future. Then, there is only a number displayed, if the Service Partner has one central customer service phone number. In the case that there is not a single Service Partner number, or many different country specific numbers, the display shows “NA”...
Page 26 OBU Manual 6 Toll service specifics Changeable OBU parameters (Overview) Toll charger and toll service specific requests require to enter and update certain data on the OBU. This might lead to differing OBU displays. Depending on special regulations of a tolling system, the number of axles and the current gross train weight (GTW) must be entered seperately by the driver with regards to the current vehicle train.
Page 27 OBU Manual Austria Number of trailer axles The OBU display shows the sum of tractor unit ATasf ➢ axles + trailer axles. Menu => Axles trailer Number of trailer axles must be updated if a trailer is coupled or uncoupled to the tractor unit. Bulgaria Number of trailer axles The OBU display shows the sum of tractor unit...
Page 28 OBU Manual Italy Number of trailer axles Axles: Number of trailer axles must be updated ITsit ➢ after coupling or uncoupling a trailer to the tractor Menu => Axles trailer unit. In Italy only the axles on the ground, not the total axles of the trailer are relevant (e.g.
Page 29 OBU Manual If the OBU is detected successfully, it will make a sound, the light at the lane will turn green and the barrier will open. Emergency procedure in case of malfunctions / defects In case of persistent malfunctions at an entry gate, eventually the driver needs to take a ticket when entering the toll road, then return this ticket and pay with an alternative means of payment.
Page 30 OBU Manual Italy Belgium Germany Toll lanes - recommended driver behavior If you wish automatic toll collection via your OBU, please use lanes with these signs. If you wish automatic toll collection via your OBU, where payment with cash and/or approved cards is accepted.
Page 31 OBU Manual Germany (DEbag) Specifications for the toll service Germany and information about exemptions from the toll: https://www.balm.bund.de/EN/Home/home_node.html;jsessionid=348A91D055499A265AB98BF8C8EC41FC.li ve11311 Service specific changeable parameters For the toll service Germany (DEbag) the driver must update the following parameters on the OBU according actual state: •...
Page 32 OBU Manual Belgium (BEvia) Specifications for the toll service Belgium can be found under: www.viapass.be/en/downloads/ Information about exemptions from the toll Certain vehicles are exempted from the toll. The exemption must be requested from the relevant regional services. Please refer to: www.viapass.be/en/downloads/exemptions-clarified/ Service specific changeable parameters For the service domain Belgium (BEvia) the driver does not have to change any specific parameters on the OBU.
Page 33 OBU Manual France (FRtis) Toll Service France includes all tolling in France (which is part of the TIS-PL system) and selected truck parking lots. Specifications for the toll service France TIS PL „Télépéage Inter-Sociétés Poids Lourds“ (FRtis) can be found under: www.autoroutes.fr/index.htm?lang=en Service specific changeable parameters In the toll service France TIS PL the driver must update the following parameters on the OBU according actual...
Page 34 OBU Manual Beep Each successful transaction is reflected by one beep of the OBU when passing a toll station. If the signalisation does not emit one beep, the driver is obliged to go to the next Go Maut Sales Point. Vehicle declaration In Austria the driver is obliged to carry a vehicle declaration similar to the following example and to show it in case of enforcement for identification.
Page 35 OBU Manual Spain and Portugal (ESvia / PTvve) Specifications for the toll in the toll service Spain (ESvia) can be found under: www.viat.es Specifications for the toll in the toll service Portugal (PTvve) can be found under: www.viaverde.pt Toll lanes: In Portugal, the "ViaVerde" lane must be used, on which the vehicle is recognized and the toll calculation is automatically transmitted to the Service Partner.
Page 36 The Swiss toll (LSVA = leistungsabhängige Schwerverkehrsabgabe = performance-related heavy vehicle charge) is a federal tax levied on the basis of total weight, emission level and the kilometers driven. • DKV BOX EUROPE can be used for the performance-related heavy vehicle charge for non-Swiss and non- Liechtenstein registered vehicles. •...
Page 37 OBU Manual • In case of a truck with trailer: Total weight of the tractor (F2) plus total weight of the trailer (F2) or • In the case of a semi-tractor with semi-trailer: Unladen weight (tare weight) of the tractor (G) plus total weight of the semi-trailer (F2). •...
Page 38 OBU Manual CONSORZIO PER LE AUTOSTRADE SICILIANE A18, A20 SOCIETA' ITALIANA TRAFORO AUTOSTRADALE DEL FREJUS S.p.A. A32 CONCESSIONI AUTOSTRADALI VENETE S.p.A. A4, A57, Raccordo Marco Polo SOCIETA DI PROGETTO BREBEMI S.p.A. AUTOSTRADA PEDEMONTANA LOMBARDA S.p.A. A36, A59, A60 TANGENZIALE ESTERNA S.p.A. Vicenza –...
Page 39 OBU Manual Figure 14: Sample of a voucher for outstanding payment Figure 15: Sample of a toll ticket Poland (PLeto) Specifications for the toll service Poland (PLeto) can be found under: https://etoll.gov.pl/en/heavy-vehicles/ • The e-TOLL system in Poland is applicable for all vehicles with a maximum permissable gross weight above 3.5 tons.
Page 40 OBU Manual Denmark and Sweden (DKbri) Specifications for the toll service Denmark – Storebælt bridge can be found under: https://storebaelt.dk/en/ Specifications for the toll service Sweden – Øresund bridge can be found under: https://www.oresundsbron.com/en/start Service specific changeable parameters For the toll domain Storebælt and Øresund the driver do not have to update any parameters on the OBU. Verification The driver takes care for the correct installation of the OBU and observes the signalisation of the OBU.
Page 41 OBU Manual Figure 16: Vehicle declaration Denmark and Sweden (DKbri) Slovakia (SKmyt) Specifications for the toll service Slovakia can be found under: https://www.emyto.sk/en/ • The tolling system in Slovakia is applicable for all vehicles with a maximum permissable gross weight above 3.5 tons.
Page 42 OBU Manual Slovenia (SIdar) Specifications for the toll in the toll service Slovenia can be found under: https://www.darsgo.si/portal/en/toll-price Service specific changeable parameters For the toll domain Slovenia the driver must update the following parameters on the OBU according actual state: •...
Page 43 OBU Manual 7 Alternative payment methods Toll Charger Explanation Link Alternative payment options Cash Credit / Manual Online Fuel Card ticket booking Austria (ASFINAG) Get a local pre-pay OBU (GO-Box) issued by Link AT (at POS) (Credit ASFINAG. There are many point of sales close cards and to the toll roads before crossing the border fleet cards...
Page 44 OBU Manual Skandinavian Pay manually at the Toll Plaza. This is valid (Yellow (Blue and (Yellow bridges (Øresund both at Øresund and at Storebælt bridge. lanes) yellow lanes) and Storebælt) lanes) Slovakia (NDS) Get a local OBU from Skytoll (prepay and Link SK postpay available).
Page 45 OBU Manual 8 Driving with the OBU Start the OBU • Turn on the ignition of your vehicle. The OBU starts to boot automatically. • The boot information will be shown in the display. The status indicator shows the status of the OBU. •...
Page 46 OBU Manual In some cases, the EETS Service cannot be detected if the GPS re- Searching for GPS ception is too low. In this case, please, move the vehicle shortly forwards to get a better GPS reception. If there is no GPS reception or a failure of GPS reception during Not ready driving the LED turns red, if the failure takes more than 30 Searching for GPS...
Page 47 30 minutes, the LED turns red. OBU LED and displayed messages while driving outside a booked EETS service You are driving in a service area, for which the DKV Euro Service EETS No Service service is not available or the OBU does not recognize the area as a toll provided.
Page 48 OBU Manual You are driving in non-self driven mode (e.g. vehicle loaded on a train). Tolling deactivated The OBU is not actively tolling. Non-self-driven kilometers not counted for CHlsv charge calculation. You can have a look on further information on warning messages or on solving certain problems of the OBU in chapter 7 Troubleshooting.
Page 49 OBU Manual Passing the border and After entering Germany, the LED turns Service not booked or driving in Germany yellow because the EETS Service DEbag is activated. not booked. In Germany you are obliged to pay toll. Therefore, you can contact your Customer Service to book the EETS Service on the OBU or use the equipment of the national provider.
Page 50 OBU Manual 9 Troubleshooting Status Information in the Possible error Troubleshooting indicator display The OBU is not completely Please, wait a few minutes. Not ready personalized or has not all The OBU is running the self- data available after an over- check automatically and will the-air-update.
Page 51 OBU Manual long time, please, contact your Customer Service and follow the given instructions. You are driving in the area of Contact your Customer Service Service not booked an EETS Service which is to book the EETS Service on the or activated.
Page 52 OBU Manual Technical data Operating temperature - 40 °C to +85 °C (also ambient storage temperature) Power supply Operating power supply 8–32 V DC Fuse (external) 1 A (in cigarette lighter cable connector) 2 A (before connecting to vehicle electrical system Term 15 and 30), not included Buffer battery Coin cell, nominal voltage = 3.0 V Rechargeable battery...