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AJAX MotionCam Outdoor HighMount Jeweller User Manual

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MotionCam Outdoor
HighMount (PhOD) Jeweller
MotionCam Outdoor HighMount (PhOD) Jeweller is
a wireless motion detector supporting Photo by
alarm, Photo on demand, Photo by scenario, and
Photo by schedule features.
It detects movement at a distance of up to 15 m. The
device is equipped with a PIR sensor and uses radio
frequency scanning with a K-band microwave sensor
to filter out infrared interference. Also, it features an
anti-masking system that detects attempts to block
user manual
Updated November 20, 2024

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Summary of Contents for AJAX MotionCam Outdoor HighMount Jeweller

  • Page 1 MotionCam Outdoor HighMount (PhOD) Jeweller user manual Updated November 20, 2024 MotionCam Outdoor HighMount (PhOD) Jeweller is a wireless motion detector supporting Photo by alarm, Photo on demand, Photo by scenario, and Photo by schedule features. It detects movement at a distance of up to 15 m. The device is equipped with a PIR sensor and uses radio frequency scanning with a K-band microwave sensor to filter out infrared interference.

  • Page 2: Functional Elements

    the detector’s field of view. The device is designed for outdoor and indoor use. MotionCam Outdoor HighMount (PhOD) Jeweller communicates with a hub over two secure radio protocols: the detector uses Jeweller to transmit alarms or events and Wings to transmit photos and update firmware.
  • Page 3 1. Hood for protecting the camera and anti-masking sensors from rain and snow. 2. Camera. 3. LED indicator. 4. Masking sensor. 5. Motion sensor lens. . Infrared (IR) illumination. It is used to take photos in dark and low-light conditions. 7.

  • Page 4: Swivel Mount

    Swivel mount 1. Fixing points to attach SmartBracket mounting panel to the swivel mount with screws. 2. Conduit to route an external power supply cable through the swivel mount. 3. Rubber sealing plugs to protect screws that adjust the positioning angles of the detector.
  • Page 5 4. Top screw to adjust and fix the horizontal position of the detector. 5. Side screw to adjust and fix the tilt angle of the detector. . Holes to attach the swivel mount to the surface. 7. Plastic panel of the swivel mount. It has a bubble level, a magnet, and elements for cable management.

  • Page 6: Operating Principle

    Compatible hubs and range extenders An Ajax hub with the firmware OS Malevich 2.26 later is required for the device to operate.
  • Page 7 , and notifying users and the security company. All MotionCam Outdoor HighMount (PhOD) Jeweller alarms and events are recorded in the event feed of the Ajax apps. Users and the monitoring company know exactly where motion is detected. The notifications contain...

  • Page 8: Temperature Compensation

    intensity of infrared radiation, size of the heat spot, time spent in the detection area, and other parameters. After this stage, the detector performs additional RF scanning of the detection zone with a built-in K-band microwave sensor to eliminate false alarms due to IR interference, such as air flows, heated curtains and blinds, fans, fireplaces, air conditioners, etc.
  • Page 9 Painting over the detector’s motion sensor sensitive area. Taping the detector’s motion sensor sensitive area. The system notifies users and the security company’s monitoring station about masking. The maximum masking detection time is up to 180 s (depending on the obstacle type and the distance to it).

  • Page 10: Firmware Update

    firmware successfully. Sending events to the monitoring station The Ajax system can transmit alarms to the Desktop monitoring app as well as the central monitoring station (CMS) in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and...
  • Page 11 The addressability of Ajax devices allows sending events to the PRO Desktop or the CMS, the type of the device, its name, security group, and virtual room.
  • Page 12 (if more than 1 photo is taken). The number of images in the series can be configured in Ajax apps. To view the received photos, tap on the corresponding MotionCam Outdoor HighMount (PhOD) Jeweller notification in the event feed.
  • Page 13 You can save the photo verification result as a video or photo by tapping the download icon. Photo by alarm The detector takes photos by alarm only if the movement is detected and only when the armed mode is on. By default, the Photo by alarm feature is enabled for all detectors.
  • Page 14 The Photo on demand feature allows users to take photos using the built-in cameras of detectors that support photo verification. With this feature, you can check the situation at the site: find out what the children are doing, check if your pet is OK, or simply monitor the situation at home.
  • Page 15 The Photo by scenario feature allows you to create a scenario for motion detectors with photo verification. These detectors will take pictures in case of alarms from specified Ajax devices. By default, the Allow photos by scenarios option is disabled for all detectors. An admin or a user with access to privacy settings can enable it.
  • Page 16 via SIA DC-09 (SIA-DCS) and other proprietary protocols. The event code is 730. If the CMS software supports photo verification, photos by scenario are available to the CMS engineers. Photos by scenario are also available in PRO Desktop app. Photos by scenario will not be sent to the CMS if only direct connection with the monitoring station is used.

  • Page 17: Selecting The Installation Site

    You can precisely set when a detector with photo verification can take pictures according to a scheduled scenario: always or when it is armed. Photos taken by schedule are available to all system users who have access to the event feed. The event of taking a photo is sent to the CMS via SIA DC-09 (SIA-DCS) and other proprietary protocols.
  • Page 18 device is suitable for installation both outdoors and indoors. The device is designed for installation at a height of 2–4 m. The device should be installed on a flat, stable surface, such as the wall of a house or a solid fence.

  • Page 19: Signal Strength

    Consider the recommendations for placement when developing a project for the system of the facility. The Ajax system must be designed and installed by specialists. A list of recommended partners is available here Signal strength The signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time.

  • Page 20: Motion Detection Area

    Refer to the Functionality testing section to learn how to run Jeweller and Wings signal strength tests. What is Jeweller signal strength test What is Wings signal strength test Motion detection area The location of the detector determines the area to be monitored and the effectiveness of the security system.
  • Page 21 Horizontal characteristics of the motion detection area When installing the detector, take a test photo of the motion detection area and perform the Detection zone test . This allows you to check the operation of the device and accurately determine the sector in which the detector registers motion.

  • Page 22: Installation

    movement behind glass. 3. In front of water reservoirs or pools if they are located in the detection zone of the detector. 4. Near other detectors with K-band microwave sensors. The minimum distance between devices should be at least 20 cm. Otherwise, detection quality can be decreased or false alarms can be activated because of wave interference of K-band microwave sensors.
  • Page 23 detector and ensures advanced sabotage protection with a built-in magnetometer. To install the device: 1. Remove the plastic panel from the swivel mount. If you are going to connect the external power supply, carefully break out the corresponding perforated part to run the cable from the top, back, or sides.
  • Page 24 5. Place the rear part of the swivel mount over the plastic panel and fix it on the surface with bundled screws. Use all fixing points. . Attach the front part of the swivel mount to the rear part and tighten the top screw and the holding screw at the bottom.
  • Page 25 following tilt angle relative to the detector installation height: Installation height Tilt angle 2.0 m 15.0° 2.2 m 15.9° 2.4 m 16.8° 2.6 m 17.7° 2.8 m 18.6° 3.0 m 20.0° 3.2 m 20.4° 3.4 m 21.3° 3.6 m 22.2° 3.8 m 23.1°...

  • Page 26: Connecting An External Power Supply

    are no obstacles in front of the detector and that it is not moved. Calibration starts automatically after the detector is installed on the SmartBracket mounting panel. 17. Tighten the holding screw on the bottom of the detector enclosure. The screw is needed for more reliable fastening and protection of the device from quick dismantling.
  • Page 27 Before installing the device, make sure to check the wires for any damage to the insulation. Use only a grounded power source. Do not disassemble the device while it’s under voltage. Do not use the device with a damaged power cable. To connect an external power supply: 1.

  • Page 28: Adding To The System

    External power parameter in the device states changes its status to Connected. Adding to the system Before adding a device 1. Install an Ajax app 2. Log in to your account or create a new one. 3. Select a space or create a new one.
  • Page 29 . Ensure the space is disarmed, and the hub is not starting an update by checking statuses in the Ajax app. Only a PRO or a space admin with the rights to configure the system can add a device to the hub.

  • Page 30: Functionality Testing

    3 seconds. Once added to the hub, the device will appear in the list of hub devices in the Ajax app. The update frequency for device statuses in the list depends on the Jeweller or Jeweller/Fibra settings with the default value of 36 seconds.
  • Page 31 Icons Icons in the Ajax app display some of MotionCam Outdoor HighMount (PhOD) Jeweller states. Icons...
  • Page 32 can be checked in the Devices tab. Icon Meaning Jeweller signal strength — displays the signal strength between the hub and the device. The recommended values: 2–3 bars. Learn more Battery charge level of the device. Learn more A firmware update is available. Go to the device states or settings to find the description and launch an update.
  • Page 33 Delay when entering and/or leaving enabled. Learn more The device operates in Night mode. Learn more The masking is detected. The icon is displayed when you select the Max or Signal attenuation Attenuation option in the test menu. The device is automatically disabled due to exceeding the number of alarms.
  • Page 34 States The states include information about the device and its operating parameters. The states of MotionCam Outdoor HighMount (PhOD) Jeweller can be found in Ajax apps: 1. Go to the Devices tab. 2. Select MotionCam Outdoor HighMount (PhOD) Jeweller in the list.
  • Page 35 The field is displayed only if a malfunction is detected. Tapping on opens the instructions for updating the device’s firmware. New firmware version available The field is displayed if a new firmware version is available. Device temperature. It is measured by the processor and changes depending on the ambient temperature.
  • Page 36 extender). The recommended value is 2–3 bars. Jeweller is a protocol for transmitting events and alarms. Connection status on the Jeweller channel between the device and the hub (or the range extender): Online — the device is connected to the hub (or Connection via Jeweller the range extender).
  • Page 37 Online — the device is connected to the hub (or the range extender). Normal state. Offline — the device is not connected to the hub (or the range extender). Check the device connection. Status of device connection to radio signal range extender Online —...
  • Page 38 When the batteries need to be replaced, Ajax apps and the security company will receive appropriate notifications. Learn more The status of the device tampers that respond to detachment or opening of the device enclosure: Open — the device is...
  • Page 39 Disconnected — the external power is disconnected or not connected. Displays the selected power of the transmitter. The parameter appears when the Max or Attenuation option Transmitter power is selected in the Signal attenuation test menu. Learn more Sensitivity level of the motion detector: Normal Sensitivity...
  • Page 40 On — the anti-masking system is enabled. Masking is not detected. Off — the anti-masking system is disabled. Masking will not be detected. Learn more When this option is enabled, the detector is constantly armed, detects motion, and raises alarms. Always active Learn more The status of the Alert if...
  • Page 41 The number of alarms is Devices specified in the auto deactivation settings in Ajax PRO- app. Learn more One-time deactivation Shows the status of the device one-time deactivation setting: No — the device operates...
  • Page 42 Entirely — the device is entirely excluded from the operation of the system for a time the armed mode is active. The device does not execute system commands and does not report alarms or other events. Lid only — notifications on the tamper triggering are disabled for a time the armed mode is active.
  • Page 43 Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm. Delay when entering (alarm activation delay) is the time the user has to disarm the security system after entering Delay when entering the premises.
  • Page 44 the security system after entering the premises. Learn more Leaving delay time in Night mode. Delay when leaving (arming delay) is the time the user has to leave the premises Night mode delay when after enabling Night mode. leaving Learn more Entry delay time in Night mode when the device is set to the Follower operating mode.
  • Page 45 Settings To change MotionCam Outdoor HighMount (PhOD) Jeweller settings in the Ajax apps: 1. Go to the Devices tab. 2. Select MotionCam Outdoor HighMount (PhOD) Jeweller in the list. 3. Go to Settings 4. Set the required settings. 5. Tap Back to save the new settings.
  • Page 46 The room name is displayed in the text of SMS and notifications in the events feed. When disabled, the LED Alarm LED indication indicator doesn’t notify about alarms and tamper triggering. Sensitivity level of the motion detector. It depends on the type of the facility, the presence of probable sources of false alarms, and the...
  • Page 47 When this option is enabled, Anti-masking the device detects the masking. When this option is enabled, the device notifies if sensors are covered with ice and do not detect motion. Notify of sensors icing The setting is displayed if the Anti-masking option is enabled.
  • Page 48 Series of 2 Series of 3 (by default) Series of 4 (only for 320 × 240 px image resolution) Series of 5 (only for 320 × 240 px image resolution) The selected number of photos is set for Photo by alarm and Photo by scenario.
  • Page 49 1 photo Series of 2 Series of 3 Series of 4 (only for 320 × 240 px image resolution) Series of 5 (only for 320 × 240 px image resolution) It is displayed if the Allow photos on demand feature is enabled in the space settings in the Privacy section.
  • Page 50 Alert with a siren sirens When enabled, If motion detected activated when the device detects the motion. sirens When enabled, activated when the device detects masking. If masking detected The parameter is displayed if the Anti-masking option is enabled. When this option is enabled, sirens are activated when the device detects...
  • Page 51 starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends. Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm. Selecting delay time when entering: 5 to 255 seconds.
  • Page 52 when the system is set to Night mode. Learn more Delay time when entering in Night mode: 5 to 255 seconds. Delay when entering (alarm activation delay) is the time Night mode delay when the user has to disable Night entering mode after entering the premises.
  • Page 53 The menu allows you to create a scenario where the detector Scenarios takes photos when specified Ajax devices are triggered or by schedule. Learn more Switches the device to the Firmware update firmware updating mode if a new version is available.
  • Page 54 Switches the device to the Jeweller signal strength test mode. The test allows you to check the signal strength between the hub (or the radio signal Jeweller signal strength test range extender) and the device via the wireless Jeweller data transfer protocol to select the optimal installation site.
  • Page 55 Signal attenuation test Learn more Opens the MotionCam Outdoor HighMount (PhOD) User guide Jeweller user manual in the Ajax app. Permanent deactivation Allows the user to disable events of the device without removing it from the system. Three options are available: No —...
  • Page 56 The system can also automatically deactivate devices when the set number of alarms is exceeded. Learn more Allows the user to disable events of the device until the first disarm. Three options are available: No — the device operates in normal mode and transmits all events.
  • Page 57 Unpairs the device, Delete device disconnects it from the hub, and deletes its settings. Adjusting motion detection area The Motion detection area feature allows taking a test photo to check the camera’s field of view and the sensors’ detection zones and ranges. The test photo helps adjust the detector’s tilt angle and horizontal position.
  • Page 58 Configuring the Photo on demand feature An admin or a user with access to privacy settings can enable and configure the Photos on demand feature. To do this, in the Ajax app:...
  • Page 59 1. Select a space. 2. Go to the Control tab. 3. Go to the space Settings 4. Go to the Privacy settings. 5. Enable the Allow photos on demand option. . Select the user category: Users Installers Companies 7. Select a specific user, a PRO, or a company. A list of cameras, DVRs, and detectors with photo verification added to the space will open.
  • Page 60 Enabling Photo by scenario feature An admin or a user with access to privacy settings can enable and configure the Photos by scenario feature. To do this, in the Ajax app: 1. Select a space. 2. Go to the Control tab.
  • Page 61 Creating a scenario for taking photos by an alarm of a specified device An admin or PRO with system configuration rights can create and configure a scenario by alarm. To do this, in the Ajax app: 1. Select a space. 2. Go to the Devices tab.
  • Page 62 Devices triggering the scenario. Select which devices trigger the scenario (available if two or more devices are selected for this scenario): Any — the scenario will run if any selected device is triggered. All selected — the scenario will run if all selected devices are triggered.
  • Page 63 Configuring the Photo by schedule feature An admin or PRO with system configuration rights can create and set up a scenario by schedule. To do this, in the Ajax app: 1. Select a space. 2. Go to the Devices tab.
  • Page 64 Repeat — the days of the week when the detector takes photos by schedule. When the detector takes photos: Always or When armed. By default, the motion detector takes photos by schedule only when armed. Note that only an admin can specify when the detector takes photos.
  • Page 65 flashes red 3 times rapidly. Lights up red for about 1 s, Turning off the device. then flashes 3 times. Indication of activated device Event Indication Note The device is Lights up green for added to the hub. about 0.5 s. Flashes green six The device is times for 2 s, then...
  • Page 66 Lights up green The detection zone constantly and test of the motion Learn more goes out for 0.6 s sensors is running when motion is for the device. detected. Lights up red constantly and goes out The detection zone completely when test of the masking Learn more masking is...
  • Page 67 firmware update is updated. finished. Malfunctions When the device detects a malfunction (for example, there is no connection via the Jeweller protocol), a malfunction counter is displayed in the Ajax app in the upper left corner of the device icon.

  • Page 68: Maintenance

    All malfunctions can be seen in the device states Fields with malfunctions will be highlighted in red. Malfunction is displayed if: The device temperature is outside acceptable limits. The device lid is open (tamper is triggered). The masking sensor could not be adjusted. Magnetometer error.

  • Page 69: Technical Specifications

    We recommend replacing the batteries immediately upon notification. It is advisable to use lithium batteries, as they have a large capacity and are less affected by temperatures. How long Ajax devices operate on batteries, and what affects this Technical specifications All technical specifications...

  • Page 70: Warranty

    Setup in compliance with EN 50131 requirements Warranty The warranty for the products of the “Ajax Systems Manufacturing” Limited Liability Company is valid for 2 years after purchase. If the device does not operate properly, we recommend contacting support service first, as most technical issues can be resolved remotely.
  • Page 71 Subscribe to the newsletter about safe life. No spam Email Subscribe...

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