Section 4 Troubleshooting And Repair; Service - NEC VERSA MEDIADOCK Service Manual

Section 4
Troubleshooting and Repair
This section provides information on maintaining, troubleshooting and repairing the NEC
Versa series MediaDock.

SERVICE

NEC service and information telephone numbers are listed in Table Section 4-1.
Table Section 4-1 NEC Service and Information Telephone Numbers
Service
To order NEC spare parts
To order options in the U.S.
To access the NEC Electronic Bulletin Board
System (BBS)
To down load files - provides software drivers
and the latest ROM BIOS for flash ROM
computer systems
NEC Service
Listen to the automated attendant and select the appropriate menu
to reach one of the following departments.
Information Center - literature, dealer locations, sales leads, response to ads
NASC (National Authorized Service Centers) Administration - new dealer service
authorization/warranty claims
NSRC (National Service Response Center) - questions other than products, spare parts
or technical support
Service Contracts
TSC (Technical Support Center) - technical support for everyone else
FastFacts™ - automated service that sends
the latest information about NEC products to
the fax machine 24 hours a day
Canadian Inquires
Call
In the U.S., call 1(800) 632-4525
Local Sales Office
1(508) 635-4706 (see "BIOS Update Utility" in
Section 2)
1(508) 635-4706 (see "BIOS Update Utility" in
Section 2)
In the U.S., call 1(800)632-4525
In the U.S., call 1(800) 366-0476
Outside the U.S., call 1(708) 860-9500, Ext. 2621
1(416) 795-3554