Table of Contents
Advertisement
NECC makes it easy for you to get information and help when you need
it. NECC services provide general information about your system, can be
used to answer your questions, and help solve any problems you might
have with the system.
With access to a telephone, Internet, and/or fax machine, you can use
these services to obtain information about the system on a 24-hour basis.
This chapter describes these services and how to access them.
NECC Website
If you have access to the Internet (via your network), you can access the
NECC website. You can do this through a commercial online service or
through your Internet account. The NECC website contains general
information about NECC and its products, an online store, press releases,
reviews, and service and support information.
Look in the Service and Support area for the following:
!
technical documentation, including Frequently Asked Questions,
user's guides, reference manuals, and warranty information
BIOS updates, drivers, and setup disk files to download
!
contact information, including telephone numbers for Technical
!
Support and links to vendor websites
automated email form for your technical support questions
!
Reseller's area (password accessible).
!
To access the NECC Home Page, enter the following Internet Uniform
Resource Locator (URL) in your browser:
www.nec-computers.com
NECC FTP Site
You can use the Internet to access the NECC FTP (file transfer protocol)
site to download various files (video drivers, printer drivers, BIOS
updates, and Setup Disk files). The files are essentially the same files as
on the NECC website.
7-2 Getting Services and Support
Advertisement
Table of Contents
