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NEC POWERMATE 2000 - 01-2000 Manual

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Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Computers Inc. (hereinafter "NECC")
and/or its licensors. NECC and/or its licensors, as appropriate, reserve all patent,
copyright and other proprietary rights to this document, including all design,
manufacturing, reproduction, use, and sales rights thereto, except to the extent said
rights are expressly granted to others.
The NECC product(s) discussed in this document are warranted in accordance with
the terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NECC.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction
of this document or portions thereof without prior written approval of
NECC is prohibited.
NEC is a registered trademark of NEC Corporation.
PowerMate and MultiSync are registered trademarks and ToolTelligent, WebTelligent, and
VistaScan are trademarks of NEC Corporation or one of its subsidiaries. All are used
under license by NEC Corporation and/or one or more of its subsidiaries.
All other trademarks and registered trademarks are the property of their respective
trademark owners.
First Printing — January 2000
Copyright 2000
NEC Computers Inc.
8350 Fruitridge Road
Sacramento, CA 95826
All Rights Reserved

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Summary of Contents for NEC POWERMATE 2000 - 01-2000

  • Page 1 NEC is a registered trademark of NEC Corporation. PowerMate and MultiSync are registered trademarks and ToolTelligent, WebTelligent, and VistaScan are trademarks of NEC Corporation or one of its subsidiaries. All are used under license by NEC Corporation and/or one or more of its subsidiaries.

  • Page 2: Table Of Contents

    Contents Using This Guide Text Conventions ................... x Related Documents..................xi 1 Reviewing System Features Front Features....................1-2 System Controls and Lamps ...............1-4 LCD Panel ..................1-5 Diskette Drive ..................1-5 Hard Drive ..................1-5 CD-ROM Drive ..................1-6 Speakers....................1-6 Left Side Features..................1-6 Audio Connectors ................1-7 Volume Control ..................1-8 PC Card Slots..................1-8 Fan ......................1-8...
  • Page 3 Uninstalling the NEC INFO Center ..........3-29 NEC OS Restore CD .................3-29 Introducing OS Restore Options ............3-29 Choosing a Restore Program.............3-30 Launching the NEC OS Restore CD ..........3-30 Auto Rebuild and Restore ..............3-32 Custom Rebuild and Restore.............3-33 Fixing the Operating System.............3-36 System Board Jumper Settings ..............3-37...
  • Page 4 NEC SNMP Agent ..................4-16 Installing the NEC SNMP Agent ............4-17 Configuring the SNMP Agent for Windows 98 or Windows 2000 ..4-18 Configuring the NEC SNMP Agent for Windows NT .....4-19 NEC Configuration Change Notification ..........4-20 NEC Auto Backup Utility................4-20 Intel Processor Serial Number Control Utility ..........4-21 System Requirements................4-21...
  • Page 5 6 Solving System Problems Solutions to Common Problems ..............6-2 System Problems.................6-2 Diskette Drive Problems ..............6-4 LCD Panel Problems................6-5 Keyboard/Mouse Problems ..............6-5 CD-ROM Drive Problems..............6-6 Speaker Problems................6-7 How to Clean the Mouse ................6-7 How to Get Help..................6-9 7 Getting Services and Support NECC Website.....................7-2 NECC FTP Site ...................7-2 Email/Fax Technical Support Service ............7-3...
  • Page 6 Network Board................... B-4 Graphics Controller................B-4 System Peripherals ..................B-5 LCD Panel ..................B-5 External Monitor................B-5 Keyboard.................... B-6 Mouse ....................B-6 Diskette Drive ..................B-6 Hard Drive ..................B-7 CD-ROM Drive ................. B-7 PC Card Slots..................B-8 Speakers..................... B-8 Dimensions....................

  • Page 7: Using This Guide

    Chapter 3, Configuring the System, describes how to use the software utilities shipped with your system, including the BIOS Setup Utility, the flash utility, the NEC Application and Driver CD, the NEC INFO Center, and the NEC OS Restore CD. The chapter also includes information for setting system jumpers.

  • Page 8: Text Conventions

    Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. Text Conventions This guide uses the following text conventions.

  • Page 9: Related Documents

    Release Notes is the result of extensive product testing. Your system also comes with the NEC INFO Center online documentation on the NEC Application and Driver CD. The NEC INFO Center is an online guide to your PowerMate system. It provides information about the system through the following online modules: Tour, User’s Guide, Questions, Solutions, and Services.

  • Page 10: Reviewing System Features

    Reviewing System Features Front Features Left Side Features Rear Features Bottom Features System Overview...
  • Page 11 Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in Appendix A, “Setting Up a Healthy Work Environment.” This chapter highlights system hardware and software features, and describes system security features.
  • Page 12 System unit front features A – CD-ROM Drive F – Diskette Drive B – CD-ROM Eject Button G – Diskette Eject Button C – CD-ROM Drive Lamp H– Hard Drive Lamp D – CD-ROM Disc Emergency Eject I – Power Lamp E –...

  • Page 13: System Controls And Lamps

    System Controls and Lamps System unit controls include a power/sleep button, power lamp, sleep lamp, and hard drive activity lamp. Power/Sleep button To turn system unit and LCD panel power on, press the power/sleep button. To turn off power, press the button and hold in place for four or more seconds before releasing.

  • Page 14: Lcd Panel

    LCD Panel The system comes with an LCD panel that you can adjust up or down and side-to-side for a comfortable viewing position. The panel uses a 15-inch, twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array (SVGA) color screen. The screen has a brightness of 200 candlepower and a maximum resolution of 1024 x 768 pixels.

  • Page 15: Cd-Rom Drive

    CD-ROM Drive All systems come with a 24X Max Slim variable speed CD-ROM drive. Use the CD-ROM drive to load and start programs from a compact disc (CD). You can also use the CD-ROM drive to play your audio CDs. The CD-ROM drive operates at different speeds depending on whether the CD you are using contains data or music.

  • Page 16: Audio Connectors

    Left side features A – PC Card Slot 1 F – Microphone In Jack B – Slot 1 Card Eject Button G – Line In Jack C – Slot 2 Card Eject Button H – Headphone Jack D – PC Card Slot 2 I –...

  • Page 17: Volume Control

    Volume Control Use the volume control to adjust the volume of the system’s built-in speakers or optional headphone set. The speakers are located in the base of the LCD panel. You can also use the Windows sound software. To bring up the Windows volume control, double click the speaker icon on the taskbar (next to the system clock).

  • Page 18: Universal Serial Bus Ports

    Rear features A – PS/2 Mouse Port F – VGA Connector B – Kensington Lock Slot G – LAN Connector C – PS/2 Keyboard Port H – USB Connectors D – Printer Port I – DC Power Connector E – Serial Port Universal Serial Bus Ports The system unit comes with two USB ports on the rear of the system unit.

  • Page 19: Ps/2 Mouse Port

    The system unit comes with a VGA connector on the rear of the system unit. ® Use this connector to connect an optional NEC MultiSync monitor, NEC VistaScan™ monitor, or other VGA-compatible monitor with a 15-pin connector. You can also attach a projector with a 15-pin connector to this connector.

  • Page 20: Lan Connector

    LAN Connector Systems come with a local area network (LAN). Use the RJ-45 compatible LAN connector on the rear of the system to connect a network cable to the internal 100Base-TX/10Base-T network board. Bottom Features A panel on the bottom of the system unit covers the memory expansion sockets and the password clear jumper.

  • Page 21: Memory Sockets

    To clear and reset the password, see “Jumper Settings” and “Security Menu” in Chapter 3. Microdesktop Chassis The NEC Microdesktop chassis conforms to NEC’s Very-Small Form Factor and Flat Panel Display Specification. The microdesktop has the following features: small size chassis that is 85 percent smaller and correspondingly...

  • Page 22: Hardware

    Hardware The PowerMate 2000 Series includes the following hardware features: PC99 Compliance ® All the hardware in the system is certified by Microsoft to be PC99 compliant. Processor ® ® The system comes with the Intel Pentium III 500-MHz processor. The processor is a fast, powerful processor that lends itself to computational, graphical, and networking tasks.

  • Page 23: Software

    CD to restore the system to its working state. NEC Application and Driver CD Use the NEC Application and Driver CD to install any or all of the software that comes with the system, including: ®...
  • Page 24 NEC Auto Backup Utility Use NEC Auto Backup to back up the hard drive when hard drive failure is imminent. The NEC INFO Center online documentation is also provided on the NEC Application and Driver CD.

  • Page 25: Security

    Internet for help, who to call for service, and more. The NEC Application and Driver CD also contains a wide selection of drivers for hardware that is compatible with the system. The drivers are provided with the original manufacturer’s installation wizards to ensure...

  • Page 26: Setting Up The System

    Setting Up the System Cable Connections Startup Shutdown Power-Saving Operation System Care More Information...
  • Page 27 Note At the bottom of the NEC startup screen, the following message appears: Press F2 to enter BIOS Setup. If you want to enter the BIOS Setup utility, immediately press F2 while the startup screen displays. (See Chapter 3, “Configuring the System,”...

  • Page 28: Shutdown

    If a problem occurs, a series of beeps may sound. If this happens repeatedly after powering on, power off the system and go to Chapter 6, “Solving System Problems.” The chapter provides helpful hints for solving system problems. If the system displays a message indicating that system settings have changed, run the BIOS Setup utility (see Chapter 3, “Configuring the System”).

  • Page 29: Power-Saving Operation

    Click on the taskbar and click . Select Start Shut Down Shut down , then click or press for shut down, the computer Enter depending on your operating system. If the system is configured with Windows 98 or Windows 2000, the system shuts down automatically after a short interval.

  • Page 30: System Care

    System Care The system is a durable system built for dependable use. With protective measures and proper care, you can prevent problems and promote the successful operation and long life span of the system. Protecting Your System From Damage There are several ways that you can protect the system from possible damage.

  • Page 31: Keeping Your System In Good Condition

    Position the system away from direct sunlight and extreme hot and cold temperatures. The recommended operating environment is from 50°F to 95°F (10°C to 35°C). The recommended non-operating environment (shipping or storage) is from 14°F to 158°F (-10°C to 70°C). After turning off power, wait about five seconds for the hard drive to spin down before you power on again.

  • Page 32: Moving Or Shipping Your System

    Moving or Shipping Your System Use these steps to prepare the system for moving or shipping. Back up your files on the hard drive to diskettes, Zip disks, tape cartridges, or other backup devices. Take precautions for storing and transporting Zip disks, diskettes, or tape cartridges so that they are not exposed to magnetic fields or electrical impulses.

  • Page 33: More Information

    More Information Once the system is up and running, we suggest that you do the following. Install applications provided by NECC on the NEC Application and Driver CD. See “Setting Up a Healthy Work Environment” in Appendix A. Install any of your own applications. See the documentation that comes with the application.

  • Page 34: Configuring The System

    Configuring the System Configuration Tools and Utilities BIOS Setup Utility Flash Utility NEC Application and Driver CD NEC INFO Center NEC OS Restore CD System Board Jumper Settings...
  • Page 35 NEC Applications and Driver CD for installing the NECC-supplied applications and optional drivers NEC INFO Center for quick access to information about your system NEC OS Restore CD for rebuilding the hard drive and/or restoring the operating system jumper settings for clearing your password, should you forget it.
  • Page 36 Keyboard options BIOS Setup (Main menu) Memory, checking BIOS Setup (Main menu) NEC INFO Center, installing NEC Application and Driver CD (see “Installing the NEC INFO Center”) NEC INFO Center, uninstalling see “Uninstalling the NEC INFO Center” Operating system, restoring...

  • Page 37: How To Start Setup

    To start the Setup utility, follow these steps. Turn on or reboot the system. Press at the NEC startup screen ( appears on the bottom of the screen). You have about five seconds to press Setup’s Main Menu window appears similar to the following screen.

  • Page 38: How To Use Setup

    Setup Main Menu PhoeniBIOS Setup Utility Main Advanced Security Power Boot Item Specific Help System Time System Date 092000 Select the display Language English (US) language for the BIOS. Legacy Diskette A ..2 MB 2 Primary Master 600MB Primary Slave None Secondary Master CD-ROM...
  • Page 39 Boot — Use this menu to set boot options, including restore on ac/power loss, set boot sequence, and assign drive letters to removable devices. Exit Exits the Setup utility with various save or discard options. Use the keys listed in the legend bar on the bottom of the Setup menu to make the selections or exit the current menu.

  • Page 40: Main Menu

    Pressing on any menu brings up the General Help window that describes the legend keys and their functions. Press to exit the current window. The following subsections describe the six top level menus and their submenus. Main Menu Choose the Main menu by selecting Main in the legend bar on the Main menu screen.
  • Page 41 Main Menu Items Menu Item Settings (default is bold) Legacy Diskette A Disabled 360 KB 5 1/4” 1.2 MB 5 1/4” 720 KB 3 1/2” 1.44/1.25 MB 3 1/2” 2.88 MB 3 1/2” Selects the diskette drive type. Primary IDE Master 6007 MB Primary IDE Slave None...
  • Page 42 Main Menu Items Menu Item Settings (default is bold) User, Auto, None, CD-ROM, IDE/ATAPI Type Removable When set to Auto, the values for Cylinders, Heads, Sectors, Total Sectors, and Maximum Capacity are displayed but are read only. When set to Auto, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive.
  • Page 43 Main Menu Items Menu Item Settings (default is bold) Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Determines the number of sectors per block for multi-sector transfers. When Type is Auto, value in Multi-Sector Transfers field is auto-detected and field is read only.
  • Page 44 Main Menu Items Menu Item Settings (default is bold) Press Enter to check or change keyboard Keyboard Features parameters. Auto, On, Off Numlock Selects the power-on state for Num Lock. Disabled, Enabled Key Click Enables or disables key click. Keyboard auto-repeat rate 30/sec, 26.7/sec, 21.8/sec, 18.5/sec, 13.3/sec, 10/sec, 6/sec, 2/sec Selects key repeat rate.

  • Page 45: Advanced Menu

    Main Menu Items Menu Item Settings (default is bold) Extended Memory Displays amount of extended memory detected during boot. This field is read-only and cannot be changed from BIOS Setup. Example: 63488 KB BIOS Revision Displays the BIOS revision number. This field is read-only and cannot be changed from the BIOS Setup.
  • Page 46 Advanced Menu Menu Item Settings (default is bold) No, Yes Plug and Play OS Select Yes if you are booting a Plug and Play capable operating system. Select No if you want the BIOS to configure non-boot devices. Reset Configuration Data No, Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area.
  • Page 47 Advanced Menu Menu Item Settings (default is bold) Cache Base 0-512K Uncached, Write Through, Write Protect, Write Back Controls caching of 512K base memory. Cache Base 512-640K Uncached, Write Through, Write Protect, Write Back Controls caching of 512K-640K base memory. Cache Extended Memory Uncached, Write Through, Write Protect, Write Back...
  • Page 48 Advanced Menu Menu Item Settings (default is bold) Press Enter to access the following I/O Device Configuration submenus. Disabled, Enabled, Auto Serial Port A Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port.
  • Page 49 Advanced Menu Menu Item Settings (default is bold) Disabled, Enabled, Auto Floppy Disk Controller Setting at Enabled allows the user to configure the controller. Setting at Auto enables the BIOS or operating system to configure the controller. Base I/O Address Primary, Secondary Sets the base I/O address for the controller.

  • Page 50: Security Menu

    Advanced Menu Menu Item Settings (default is bold) No, Yes Clear All DMI Event Logs Selecting No prevents clearing out the DIMM event logs. Enabled, Disabled Event Logging Selecting Enabled permits logging of DMI events. Mark DMI Events As Read Press Enter.
  • Page 51 Security Menu Items Menu Item Settings (default is bold) Clear, Set Supervisor Password Is Status only, user cannot modify. Supervisor password controls access to the BIOS Setup Utility. User Password Is Clear, Set Status only, user cannot modify. User password controls access to the system at boot.
  • Page 52 Security Menu Items Menu Item Settings (default is bold) Press Enter to access the Security Mode. Security Mode Use this mode to select Password (default), SmartCard, or FingerPrint. Press Enter to open the selected field. Use the SmartCard field to assign access to the SmartCard Reader by the supervisor and/or user.

  • Page 53: Power Menu

    Security Menu Items Menu Item Settings (default is bold) Press Enter to access. Network Boot Setting Keyboard/Mouse Lock Disabled, Enabled Select Enabled to lock the keyboard and mouse when remote booting. Disabled, Daily, Weekly, Monthly Virus Check Reminder Displays reminder message at bootup. Message is daily, every Monday, or first of every month.
  • Page 54 Power Menu Settings Menu Item Settings (default is bold) Disabled, Customized, Maximum Power Power Savings Savings, Maximum Performance Disabled setting turns off Power Management. Maximum Power Savings setting conserves the greatest amount of power. Maximum Performance setting conserves power but allows best system performance. Customized setting allows the user to modify the Auto Suspend Timeout and Hard Disk Timeout fields.

  • Page 55: Boot Menu

    Power Menu Settings Menu Item Settings (default is bold) Off, On Resume On Time Setting to On allows the user to set the Resume Time field to a time when the system is to wake up. Resume Time 00:00:00 When Resume on Time is set to On, the user can specify the time the system is to wake up.
  • Page 56 Boot Menu Settings Menu Item Settings (default is bold) Stay Off, Power On On PME Controls how system responds to a PCI Power Management Enabled wake-up. 1 through 4 Sets the bootable device order. Use the up or down arrow to select a device, then press the + or –...

  • Page 57: Exit Menu

    Exit Menu Choose the Exit menu by selecting Exit in the legend bar on the Main menu screen. Other Exit menu options are available by selecting submenus. Use the arrow keys to select one of the Exit menu options and press Enter to select a submenu.

  • Page 58: Nec Application And Driver Cd

    NEC Application and Driver CD Your system comes with an NEC Application and Driver CD. Use this CD to install any or all of the software that comes with your system, including...

  • Page 59: Installing Software

    Launch the NEC Application and Driver CD as follows: In systems running the Windows NT operating system, insert the NEC Application and Driver CD after the system reboots and you have chosen the Windows NT Workstation Version 4.00 operating system.

  • Page 60: Nec Info Center

    NEC INFO Center NECC provides an online NEC INFO Center. The INFO Center comes on the NEC Application and Driver CD. It is easy to install and it provides quick access to all the information about your system. The NEC INFO Center includes the following modules.

  • Page 61: Installing The Nec Info Center

    “Uninstalling the NEC INFO Center.” Installing the NEC INFO Center The NEC INFO Center is on the NEC Application and Driver CD. Follow the instructions in the previous section, “Installing Applications,” to install the NEC INFO Center online documentation. The NEC INFO Center is in the list of applications that appear when the NEC Application and Driver CD is started.

  • Page 62: Uninstalling The Nec Info Center

    Click on an NEC INFO Center module of your choice, depending on the information you would like to see. We suggest you start with the Tour module. Uninstalling the NEC INFO Center To uninstall the NEC INFO Center, use these steps.

  • Page 63: Choosing A Restore Program

    Windows OS and factory-shipped drivers (see “Custom Rebuild and Restore”) Fix OS a Restore option on the NEC OS Restore CD for Windows 98 and Windows 2000 systems. The Fix OS restore option reinstalls the Windows operating system while leaving data files intact. It allows you to restore your system to the point where you can back up your data files.
  • Page 64 Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. The Operating System Restore Welcome screen appears. Welcome screen Click to continue (or to exit the program). A License Continue Exit Agreement screen appears with three options: Back, Reject, and Accept.

  • Page 65: Auto Rebuild And Restore

    The OS Restore program deletes all the data on your hard drive. If possible, back up your data before performing an OS restore. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). Click Auto to repartition and reformat your hard drive.

  • Page 66: Custom Rebuild And Restore

    Custom Rebuild and Restore Follow these steps to format your hard drive with choices on repartitioning the drive. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). Click...
  • Page 67 If you want to partition and reformat the hard drive, go to step 6 Otherwise, click to retain the present partition structure on the Skip hard drive. The Format Mode screen appears with four options: Back, Quick, Full, and Exit. Click Back to return to the Partition Information screen.
  • Page 68 Click to reboot. This completes the Custom Rebuild and Restore procedure. See “NEC Application and Driver CD” for instructions on installing any of the applications or online documents, or to install device drivers that did not come with your system.

  • Page 69: Fixing The Operating System

    If possible, back up your data before performing an OS restore with these options. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).

  • Page 70: System Board Jumper Settings

    OS Restore using the Auto or Custom option. Using the Fix OS option repetitively without using the Auto or Custom option afterward might cause unpredictable results. To restore the system to its factory-installed state, perform another NEC OS Restore using the Auto Custom option (see “Launching the OS...
  • Page 71 Locate jumper 7F4 (see the following figure). Remove the jumper from pins 1 and 2 to clear your password. Place the jumper back on pins 1 and 2. Replace the access panel, plug in the AC power adapter, and power up the system.

  • Page 72: Managing System Resources

    Managing System Resources System Management Tools LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite NEC WebTelligent NEC SNMP Agent NEC Configuration Change Notification NEC Auto Backup Utility Intel Processor Serial Number Control Utility Identifying the Pentium III Processor...
  • Page 73 NEC WebTelligent Auto Discovery Agent to install on client systems, the NEC SNMP Agent, the NEC Auto Backup Utility, and the NEC Configuration Change Notification. The Intel Processor Serial Number Control utility is a Windows program that enables or disables the reading of the Pentium III processor serial number by software.
  • Page 74 BIOS version, displaying NEC SNMP Agent Booting remotely LANDesk Client Manager Hard drive backups, failure, detecting Cheyenne Backup NEC Auto Backup utility Hard drive, monitoring NEC Configuration Change Notification (CCN) IRQs, setting remotely LANDesk Client Manager Logging events...
  • Page 75 Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility.

  • Page 76: Pc Health Indicator

    back up system and application software using Cheyenne Backup troubleshoot receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) detect changes to CPU, memory, and hard drive characteristics and alert you to these changes (Configuration Change Notification) transfer files to and from client workstations remotely reboot client workstations.

  • Page 77: Inventory

    PC health can be determined by monitoring various system components for threshold levels. Some of the components that are monitored include: drive space prediction of hard drive failure (Smart Hard Drive failure prediction) free virtual memory temperatures power supplies GDI used non-critical boot failure boot virus detection.

  • Page 78: Dmi

    system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots. As a part of the LANDesk Client Manager, the Desktop Management Interface (DMI) is the standard interface used to manage system components on the computer.

  • Page 79: Ldcm Admin Function

    The LANDesk Client Manager (LDCM) Admin function is installed on the C drive of the system when LANDesk Client Manager is installed from the NEC Application and Driver CD. For information on installing LANDesk Client Manager, see “Launching the Application and Driver CD”...

  • Page 80: Nec Tooltelligent Suite

    NEC Configuration Change Notification for screen notifications of changes in the processor, main memory, or hard drive upon restart NEC Auto Backup Utility, to detect predicted hard drive failures and to automatically back up the data from the failing drive.

  • Page 81: Nec Webtelligent

    When ToolTelligent is installed, the NEC Systems Management Tool Suite Installer interface allows you to choose which utilities to install. Utilities can be chosen from a group of client tools, server tools, or both. Client tools — NEC Auto Backup Utility —...

  • Page 82: Nec Webtelligent Features

    NEC WebTelligent NEC WebTelligent Features NEC WebTelligent provides the administrator with the following. WebTelligent Account Management — Create and delete user accounts — Change user passwords — Disable user accounts Asset Management — Discovery of networked DMI desktops — Display system and hardware component attributes System Health Monitoring —...

  • Page 83: Nec Webtelligent Requirements

    — Online help — View system and log events Security, for Intranet user authentication Reduced Costs — WebTelligent is free with the purchase of an NEC PowerMate Managed computer — WebTelligent is available as a free download from the NEC website ( www.nec-computers.com...

  • Page 84: Nec Webtelligent Installation

    NEC Auto-Discovery Agent TCP/IP. NEC WebTelligent Installation Install the WebTelligent software and the NEC Auto Discovery Agent software on a Windows 98, Windows 2000, or Windows NT web server as follows. Close all open applications before installing WebTelligent and Auto Discovery Agent.
  • Page 85 Look for the directory C:\Program files\PBNEC\WebTelligent Discovery Agent . If it is not there, install the software from the NEC Application and Driver CD or download it from the NEC website ( www.nec-computers.com If you are installing the Auto Discovery Agent from the NEC Application and Driver CD, see “Installing ToolTelligent...
  • Page 86 Open WebTelligent as follows. Ensure that LDCM 3.32 or later is installed on every client. At a managed desktop computer, start a web browser. Set the URL to the web server’s machine name (for example: http://PowerMate-A At the Login screen (see the following screen), enter the following information.

  • Page 87: Nec Snmp Agent

    NEC SNMP Agent The NEC Desktop Simple Network Management Protocol (SNMP) Agent is an extension to the Microsoft SNMP Agent. The NEC SNMP Agent permits a network administrator to manage NEC PowerMate clients. The NEC SNMP Agent performs the following major functions.

  • Page 88: Installing The Nec Snmp Agent

    SNMP Agent on Microsoft Windows 98, Windows 2000, or Windows NT configured systems. Installing the NEC SNMP Agent Install the NEC SNMP Agent on your Windows 98, Windows 2000, or Windows NT configured system as follows. Do not install both the NEC SNMP Agent and LANDesk Client Manager on the same computer.

  • Page 89: Configuring The Nec Snmp Agent For Windows 98 Or Windows 2000

    157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...

  • Page 90: Configuring The Nec Snmp Agent For Windows Nt

    157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...

  • Page 91: Nec Configuration Change Notification

    The Auto Backup utility runs from the Startup group on the Windows Start menu. The utility has some configuration options that are accessible through the system tray icon. The NEC Tools group on the Start menu includes a ReadMe file containing recent information about the utility as well as access to a Help document.

  • Page 92: Intel Processor Serial Number Control Utility

    2 megabytes of hard drive space. Installation The Intel Processor Serial Number Control Utility (version 1.0) comes on the NEC Application and Driver CD. See Chapter 3 for information about using the NEC Application and Driver CD. Run from the setup.exe...

  • Page 93: Processor Serial Number

    Processor Serial Number The Intel processor serial number, a feature of the Pentium III processor, is an identifier for the processor. The processor serial number is unique, and when used in conjunction with other identification methods, can be used to identify the system or user. This number can be used in a wide variety of applications which benefit from stronger forms of system and user identification.

  • Page 94: Technical Support

    Can a website read my serial number without my knowledge? No, generally not. Websites cannot read serial numbers unless you allow them to download a program which can read the processor serial number. Almost all browsers are configured to warn users whenever they download executable software.

  • Page 95: Identifying The Pentium Iii Processor

    Identifying the Pentium III Processor NEC computer systems with the Intel® Pentium® III processor come equipped with the most advanced Intel Pentium processor available. Because the new Pentium III processor was introduced after the release of ® ® ® the Microsoft...

  • Page 96: Adding Expansion Devices

    Adding Expansion Devices Safety Precautions USB Devices PC Cards Memory Modules Parallel Printer External Monitor Serial Devices...
  • Page 97 This chapter provides information for adding a variety of industry- standard expansion devices to your system. Included in the chapter are procedures for adding: USB devices PC cards memory modules printer external monitor external serial devices. Safety Precautions Observe safety rules when handling system components. Avoid electric shock or personal injury by observing the following warning.
  • Page 98 Dissipate static electricity before handling any system components (PC cards, memory modules) by touching a grounded metal object, such as the system unit unpainted bottom plate. If possible, use antistatic devices, such as wrist straps and floor mats. Always hold a PC card or memory module by its edges. Avoid touching the contacts and components on the memory module.

  • Page 99: Inserting A Pc Card

    Connecting USB devices is easy. You don’t need to turn off the system to connect the devices. Simply match the connectors on the USB cable to the USB port on your system and the port on the USB device, then plug in the cable.
  • Page 100 To insert a PC card, follow these steps. Remove the PC card slot cover by pressing the eject button next to the slot. Pull the cover out of the slot and save it. Align the PC card so that the connector end points toward the PC card slot and that the printed label side is up.

  • Page 101: Removing A Pc Card

    Use the software installed on your system to check PC card slot availability. In Windows 98 or Windows 2000, a PC card icon should be in the control panel or on the right side of the task bar. The icon shows which slot contains a PC card and which slot is empty.
  • Page 102 Use the following guidelines in selecting SO-DIMM types: memory can be installed in one or two sockets size of the SO-DIMMs can vary between sockets speed of the SO-DIMMs must match the processor bus speed (100 MHz) single- and double-sided SO-DIMMs are supported. For sample memory configurations, see the table “Sample SO-DIMM Upgrade Paths.”...

  • Page 103: Checking System Memory

    Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the following procedure. On the Windows 98, Windows 2000, or Windows NT 4.0 desktop, point to My Computer and click the right mouse button. With the left mouse button, click .
  • Page 104 Swivel the LCD panel to the right and position the unit on its side, as shown in the following figures. Positioning the LCD panel To prevent damage to the LCD panel, be sure to position the unit with the LCD panel facing up. Positioning the system for memory upgrade A –...
  • Page 105 Remove the screw securing the memory module panel and remove the panel. Locate an empty module slot. If you need to remove one or both modules, see “Removing a SO-DIMM Module” in the next section. Before you install a SO-DIMM, reduce static discharge by touching a metal part on the system unit.

  • Page 106: Removing A So-Dimm Module

    Removing a SO-DIMM Module If you need to remove a SO-DIMM module, use the following steps. To prevent damage to system components and the memory modules, wake a system in sleep mode, exit Windows, power down the system, and unplug the AC adapter power cord from the power source.

  • Page 107: Parallel Printer

    External Monitor You can add a standard Plug and Play external monitor to the system unit. The VGA connector on the back of the system unit supports any size NEC ® MultiSync monitor, NEC VistaScan™ monitor, or other VGA-compatible monitor with a 15-pin connector.

  • Page 108: Solving System Problems

    Solving System Problems Solutions to Common Problems How to Clean the Mouse How to Get Help...

  • Page 109: System Problems

    You may occasionally encounter a problem with the system. In most cases, the problem is one that you can solve yourself. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message.
  • Page 110 If the beeps continue, call the NEC Technical Support Center. System does not maintain date, time, system configuration information. Have the CMOS battery checked and replaced by an NEC authorized service center. The battery is not user replaceable. System does not boot from hard drive.

  • Page 111: Diskette Drive Problems

    System shuts off instead of going into sleep mode. You pressed and held in the power/sleep button for more than four seconds. For sleep mode, press in the button and immediately release. System does not shut off after pressing the power/sleep button. You might not have pressed and held in the power/sleep button long enough.

  • Page 112: Lcd Panel Problems

    LCD Panel Problems Check the following problems to see the possible cause and solution. Screen is dark or the display is hard to read. Adjust the LCD panel brightness control setting. (Note that the brightness setting returns to the system default setting on power down.) Press the space bar or move the mouse to take the system out of the power management mode.

  • Page 113: Cd-Rom Drive Problems

    CD-ROM Drive Problems Check the following problems to see the possible cause and solution. The system does not see the drive. The drive designation is wrong and should be changed. The drive designation depends upon the storage device configuration in your system.

  • Page 114: Speaker Problems

    Speaker Problems Check the following problems to see the possible cause and solution. Speaker volume is too low. Adjust the volume control on the side of the system unit. If the volume is still too low, adjust the volume through the system software. See your Windows Multimedia online help.
  • Page 115 Typical mouse ball cover A – Mouse Ball Cover Rotate the ball cover counterclockwise and remove the cover. Turn the mouse over so that the cover and ball fall into your palm. Clean the mouse as follows. Use tap water, or tap water and a mild detergent, to clean the mouse ball.

  • Page 116: Help From Your Company

    How to Get Help If you tried correcting problems yourself and were not successful, you may want to try one or more of the following 24-hour services for answers to your questions. (Some services require a connection to the Internet or a fax machine.) NECC website and FTP site Email to NECC Technical Support Services through a commercial online service or the Internet...

  • Page 117: Getting Services And Support

    Getting Services and Support NECC Website NECC FTP Site Email/Fax Technical Support Service NECC Technical Support Services NECC Customer Assistance Center...
  • Page 118 Reseller’s area (password accessible). To access the NECC Home Page, enter the following Internet Uniform Resource Locator (URL) in your browser: www.nec-computers.com NECC FTP Site You can use the Internet to access the NECC FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files).
  • Page 119 To access the NECC FTP site, enter the following Internet ftp address through your service: ftp.neccsdeast.com Once in the file menu, follow the prompts to choose and download the file(s) you want. Email/Fax Technical Support Service The NECC Technical Support Center offers technical support by Internet email if you have access.
  • Page 120 NECC Technical Support Services NECC also offers direct technical support through its Technical Support Center. (NECC technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NECC Technical Support Center, toll free, at (U.S.

  • Page 121: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up?

  • Page 122: Making Your Computer Work For You

    Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weakness, soreness, tingling and/or numbness in the hands, wrists, arms, shoulders, neck, back, and/or legs.

  • Page 123: Arrange Your Equipment

    Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.

  • Page 124: Adjust Your Chair

    Adjust Your Chair Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 125 Extend your lower legs slightly so that the angle between your thighs and lower legs is 90° or more. Place your feet flat on the floor. Only use a footrest when attempts to adjust your chair and workstation fail to keep your feet flat. Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation.

  • Page 126: Adjust Your Input Devices

    Adjust Your Input Devices Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 127 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm. Keep from bending your wrists, hands, or fingers sideways.

  • Page 128: Adjust Your Monitor

    Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level.
  • Page 129 Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti- glare filter.

  • Page 130: Vary Your Workday

    Vary Your Workday If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.

  • Page 131: Pre-Existing Conditions And Psychosocial Factors

    Note For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406. Pre-existing Conditions and Psychosocial Factors Pre-existing conditions that may cause or make some people more susceptible to musculoskeletal disorders include the following: hereditary...

  • Page 132: Checking Your Keyboard

    Checking Your Keyboard Is your keyboard angled so your wrists are straight when you type? Is your keyboard directly in front of you? Do you avoid resting your wrists on sharp edges? Do you press the keys gently and not bang on them? Checking Your Mouse Is your mouse at the same height as the keyboard and next to the keyboard?
  • Page 133 For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406 This appendix was prepared in consultation with Dr. David Rempel of the University of California/San Francisco Ergonomics Program and Mr.

  • Page 134: B System Specifications

    System Specifications System Board System Peripherals Dimensions Power Operating Environment Compliance...

  • Page 135: System Board

    System Board The following sections give the specifications for major components on the system board. System Processor Type — Intel Pentium III 500 MHz Processor, 100 MHz FSB Support — 32-bit addressing, 64-bit data Secondary cache — 256 KB Socket — 370-pin Socket370 Random Access Memory (RAM) Total system RAM —...

  • Page 136: Input/Output (I/O) Features

    Input/Output (I/O) Features Industry-standard interfaces integrated on system board: Universal Serial Bus (USB) — two USB ports support two USB peripherals directly to the system. With appropriate connector, the system supports up to 127 daisy-chained devices. Supports 12 megabits (Mbs) per second. Parallel —...

  • Page 137: Sound Controller

    Sound Controller All systems come with audio integrated on the system board. The audio is based on the Intel 82801AB (ICHO) chip and Yamaha YMF752 chip. Features include: ™ ™ Compatible with Sound Blaster Pro , Sound Blaster 2.0, MPU-401, ®...

  • Page 138: System Peripherals

    System Peripherals The following sections give the specifications for system peripherals. LCD Panel Systems come with a 15-inch, high-resolution active matrix twisted nematic (TN) TFT Super Video Graphics Array (SVGA) color display. Features of the LCD panel include: 40 degrees tilt capabilities 160 degrees side-to-side rotation contrast ratio: 200:1 at a 0 degree from normal angle at center luminance/brightness: 200 candlepower per square meter...

  • Page 139: Keyboard

    800 x 600 (256/High color/True color), 60/75/85 Hz vertical frequency 1024 x 768 (256/High color/True color), 60/75/85 Hz vertical frequency 1280 X 1024 (256/High color/True color), 60/75 Hz vertical frequency. Keyboard Systems come with a standard PS/2-compatible keyboard. Function keys Cursor control keys Numeric keypad Windows keys...

  • Page 140: Hard Drive

    Hard Drive Systems come with a Mobile 6.0-GB or a Mobile 12.0-GB EIDE Ultra DMA/66 hard drive. Total capacity (formatted) — 6.01 GB or 12.07 GB Sector size — 512 bytes Number of discs — 1 (6 GB) or 2 (12 GB) Number of heads —...

  • Page 141: Pc Card Slots

    PC Card Slots Systems come with two CardBus card slots that support: Two Type II PC cards 32-bit CardBus and 16-bit PC card. Speakers Systems come with two Pioneer 1-watt speakers integrated in the base of the LCD panel. Features include: 16-bit stereo, 48 KHz Sound Blaster compatible.

  • Page 142: Operating Environment

    FCC CFR 47 Part 15, Subpart B UL 1950 3rd edition Canadian: C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 Year 2000: YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.0 Self Certification Test Suite Energy Star All systems are Energy Star Compliant System Specifications B-9...

  • Page 143: Index

    Cheyenne Backup utility, 4-8 BIOS FLASH utility, 3-24 Advanced menu, 3-12 LANDesk Client Manager, 4-4 Boot menu, 3-22 NEC Auto Backup utility, 4-20 Exit menu, 3-24 NEC Configuration Change flash ROM, 1-13 Notification, 4-20 Main menu, 3-7 NEC SNMP Agent, 4-16...
  • Page 144 6-4 Hardware, features, 1-13 Display modes, 1-5 Headphone DMI, 4-7 jack, 1-7 Documentation, online volume control, 1-8 NEC INFO Center, 1-16, 3-29 Healthy work environment, A-2 Drives Help CD-ROM, 1-6 from your company, 6-9 diskette, 1-5 obtaining, 6-9 hard drive, 1-5...
  • Page 145 6-5 LCD/VGA monitor NEC Application and Driver CD, simultaneous viewing, 1-5 1-14, 1-16 LDCM, 4-8 NEC Auto Backup utility, 1-15, 4-20 Local area network, 1-11 NEC Configuration Change Notification, 4-20 NEC INFO Center Managing Workstations, 4-5 installing, 3-28, 3-29...
  • Page 146 Network setup, 2-2 disk error, 6-2, 6-4 diskette drive, 6-4 keyboard/mouse, 6-5 LCD panel, 6-5 Online documentation low battery, 6-3 NEC INFO Center, 1-16, 3-29 password, 6-4 Operating environment, B-9 performance, 6-3 Operating system power, 6-2 Windows, 1-14 solutions, 6-2...
  • Page 147 Serial devices NEC INFO Center, 1-16 adding, 5-12 Netscape, 1-14 Serial port, 1-10 Network Associates VirusScan, Service 1-14 direct assistance, 7-4 PartitionMagic, 1-14 email/fax, 7-3 ToolTelligent suite, 1-15 Settings Software features, 1-14 system board jumper, 3-37 Speakers, 1-6 Setup problems, 6-7...
  • Page 148 Uninstalling, NEC INFO Center, System management 3-29 Cheyenne Backup utility, 4-8 Universal serial bus, 1-9 LANDesk Client Manager, 4-4 Upgrading NEC Auto Backup utility, 4-20 BIOS, 3-24 NEC Configuration Change SO-DIMMs, 5-6 Notification, 4-20 NEC SNMP Agent, 4-16 ports, 1-9...
  • Page 149 WebTelligent features, 4-11 requirements, 4-12 Windows Operating System, 1-14 security, 1-16 Index-7...

  • Page 150: Regulatory Statements

    Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, compliance statements for Canada and Europe, battery disposal and replacement information, and the Declaration of Conformity. FCC Statement for United States Only Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

  • Page 151: Battery Replacement

    Canadian Department of Communications Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations (pursuant to ICES-003 Issue 2, Revision 1). Avis de conformité aux normes du ministere des communications du Canada Cet equipment numérique de la Classe B respecte toutes les exigences du Reglement sur le matérial brouillage du Canada (en conformité...

  • Page 152: Battery Disposal

    Battery Disposal The CMOS battery is made of lithium. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries. Mini-PCI FCC Registration Numbers If your system has a built-in mini-PCI modem, the FCC registration number of your system is H8NTAI-34309-ME-E REN 0.4.

  • Page 154: Declaration Of Conformity

    NEC Computers Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computers Inc. 8350 Fruitridge Road Sacramento, CA 95826 declare that the product NEC PowerMate 2000 is in compliance with FCC CFR47 part 15 for Class B digital devices.

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