Kramer KT-2010SH User Manual

10" touch panel with secure hardware
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USER MANUAL
MODEL:
KT-2010SH
10" Touch Panel with Secure Hardware
P/N: 2900-301744 Rev 2
www.kramerav.com

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  • Page 1 USER MANUAL MODEL: KT-2010SH 10" Touch Panel with Secure Hardware P/N: 2900-301744 Rev 2 www.kramerav.com...
  • Page 2: Table Of Contents

    Kramer Electronics Ltd. Contents Contents Introduction Getting Started Overview Typical Applications Defining KT-2010SH 10" Touch Panel with Secure Hardware KT-2010SH Tabletop Mount KT-2010SH On-Wall Mount Mounting the KT-2010SH Mounting KT-2010SH on a Table Mounting KT-2010SH on a Wall Connecting Options...
  • Page 3: Introduction

    European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at https://www.kramerav.com/social-responsibility/environment/.
  • Page 4: Safety Instructions

    The ambient light sensor can automatically adjust panel brightness based on the environment. See Display Settings to enable automatic brightness. The Laser proximity sensor will detect nearby motion to wake the panel up without requiring a touch. KT-2010SH – Introduction...
  • Page 5: Overview

    The touch panel is easy to assemble, using elegant wiring, secured mounting, reliable operation and flexible deployment. KT-2010SH is a touch panel that is ideal for any 24/7 Kramer-supported commercial AV or control application and features a user-friendly, fully customizable graphical user interface configured by Kramer software.
  • Page 6: Typical Applications

    Kramer Electronics Ltd. Typical Applications KT-2010SH is ideal for deployments of a control user interface where security requirements prohibit the use of any wireless connectivity like Wi-Fi, Bluetooth or NFC and where microphones, speakers and cameras are not allowed. KT-2010SH – Introduction...
  • Page 7: Defining Kt-2010Sh 10" Touch Panel With Secure Hardware

    LAN port. Optionally, you can connect the power adapter too (as backup). Kensington Lock Anti-theft security slot for locking the device. 12V/2A DC Connector Connect to the power adapter (optional, purchased separately). KT-2010SH – Defining KT-2010SH 10" Touch Panel with Secure Hardware...
  • Page 8: Kt-2010Sh Tabletop Mount

    10" Touch Panel with Secure Hardware to the wall mount bracket using the supplied M3 screw. For measurements see the image in Mounting KT-2010SH on a Wall on page 11. KT-2010SH – Defining KT-2010SH 10" Touch Panel with Secure Hardware...
  • Page 9: Mounting The Kt-2010Sh

    Always be careful when attaching or removing the 10" Touch Panel with Secure Hardware from a mount. Mounting KT-2010SH on a Table Mount KT-2010SH on a table using one of the following options: •...
  • Page 10 ▪ Insert fingers into the two slots and slide the cover down. 2. Connect any necessary cables, running them through the table stand to the KT-2010SH. 3. Replace the I/O cover, taking care to prevent pressure on the RJ45 cable: ▪...
  • Page 11: Mounting Kt-2010Sh On A Wall

    ▪ Take out the 2 M2 screws. ▪ Insert fingers into the two slots and slide the cover down. 2. Connect any necessary cables to the KT-2010SH. 3. Replace the I/O cover, and close with the 2 M2 screws. 4. Click the wall bracket (see 13 in...
  • Page 12 2. Connect the touch panel to the wall bracket (lift it into place while holding the top of the touch panel slightly outward). 3. Use the provided M3 screw to secure the touch panel to the wall bracket and back cover. The touch panel is mounted. KT-2010SH – Mounting the KT-2010SH...
  • Page 13: Connecting Options

    Kramer Electronics Ltd. Connecting Options You can power the KT-2010SH using any or all of the following options: 1. Connect the PoE-enabled LAN RJ-45 connector to your local area PoE-enabled network. 2. Connect the power adapter to the 12V DC connector on the rear side. The DC power supply is optional: It can be purchased separately.
  • Page 14: Controlling Kt-2010Sh

    Controlling KT-2010SH Using Navigation Buttons or Gestures By default, KT-2010SH runs the Kramer Control app and displays its login screen at start-up. If available, you can use the navigation buttons displayed at the bottom of the screen. You can also set up your device to use gestures-based navigation.
  • Page 15: Using The Home Page

    Kramer Electronics Ltd. Using the Home Page Swipe a finger upwards from the Kramer icon at the bottom of the screen and release to see the navigation buttons. A PIN may be required (default 9428). - Home – Opens the home page.
  • Page 16: Basic Settings Of Kt-2010Sh

    Basic Settings of KT-2010SH Essential First Steps To exit the Kramer Control agent, enter the PIN (default 9428). If the PIN button is not displayed, swipe up from the bottom of the screen to bring up the PIN entry pop-up.
  • Page 17: Connecting To Ethernet

    2. From the Home page, open the Settings screen 3. In the Settings screen, select Network & Internet > Ethernet. 4. Press Ethernet IP mode and select Static. 5. Enter the IP information and press Connect. The static IP address is setup. KT-2010SH – Basic Settings of KT-2010SH...
  • Page 18: Changing The Automated Firmware Update

    5. To change the time that the system checks for updates, press Set check time and select a new time. 6. Press OK to close the window and then press SET. Changing (or clearing) the URL will disable the updates. KT-2010SH – Basic Settings of KT-2010SH...
  • Page 19: Manually Updating The Firmware

    You may need to remove the touch panel from its mount for this purpose. The touch panel should remain connected to a power source such as PoE or the optional power adapter. To upgrade the firmware 1. Download the firmware update file from the Kramer website at https://www.kramerav.com/product/KT-2010SH#Tab_Resources. ▪...
  • Page 20: Changing The Automated Kramer Control Agent Update

    Kramer Electronics Ltd. Changing the Automated Kramer Control agent update KT-2010SH arrive preset to check for Kramer APK (Android Application Package) updates at midnight every day. If an update is found, the device will download the update file and install it.
  • Page 21: Setting The Display And Keyboard Language

    5. If you are using multiple languages, the order in which they are listed represents the priority assigned to them, change the order by dragging languages. 6. Press On-screen keyboard to select keyboard languages. The keyboard language has been set. KT-2010SH – Basic Settings of KT-2010SH...
  • Page 22: Using The Kramer Control Agent (Connecting To Brain)

    When the touch panel starts, the Kramer Control agent runs automatically (it is pre-installed on KT-2010SH). If an interface has been defined, it will be displayed. If not, it will display the Kramer Agent welcome screen where you can enter the interface’s IP.
  • Page 23: The Kramer Control Agent Settings

    • Use the sliders to enable/disable a setting. • These settings can also be set by API calls. See Using the Kramer Agent’s API on page 25. . Control Interface Press Control Interface to set the interface IP and Immersive mode.
  • Page 24 Display Off – The minutes of inactivity, before switching off the display (must be longer than the dimming timeout). 3. Lock Tablet (and USB) Enable/disable the PIN that restricts access to the Kramer Control agent and USB. Press Lock Tablet to change the PIN and view more options. USB locking is optional. •...
  • Page 25: Using The Kramer Control Agent's Api

    Example: Setting the Launch URL in the Control Agent a) Open a browser window on a computer connected to the same network as the touch panel. b) Example: To set the Launch URL in the Kramer Control agent (on the touch panel), use the following format: https://<IP of the touch panel>...
  • Page 26 Figure 15: Example of a successful response message. If more than one interface is defined in the Brain, the Brain’s IP and port must be followed by two parameters: /?Interface=<interface ID>&page=<page ID>. For example: https://192.168.0.56:9804/launchkramerurl?192.168.2.53:8001/?interface=e84f5fb8-c5a3- 4675-9006-d79d3e6cfe59&page=5913c07a-9a41-4fac-9870-e87b1ef719df KT-2010SH – Using the Kramer Control agent (connecting to Brain)
  • Page 27: Methods Of Setting The Control Interface Url

    When the touch panel starts, the (pre-installed) Kramer Control agent runs automatically. You will need to set up its connection with the Kramer Brain, so that it can display the desired control interface. There are 3 possible methods of setting the interface IP in the Kramer Control agent: 1.
  • Page 28 Kramer Electronics Ltd. 2. Controlling the Kramer Control agent by API call This method of changing settings of the Kramer Control interface can be done remotely, without using the touch panel. For more information see Using the Kramer Control Agent’s API on page 25.
  • Page 29 5. Navigate back to the Builder, double click on the touch panel (in the Devices list) and paste the URL from the previous step to the Kramer Control URL. Assign it a Friendly Name. Figure 19: Kramer Control URL in the Builder 6.
  • Page 30 Kramer Electronics Ltd. Figure 20: System Events window open on Initialization actions Every time the Brain reboots or connects to the touch panel the interface will be updated. KT-2010SH – Using the Kramer Control agent (connecting to Brain)
  • Page 31: Advanced Settings

    1. If necessary, swipe up from the bottom of the screen to bring up the PIN entry pop-up and enter the PIN (default 9428). 2. From the Home page, open the Settings screen 3. Select Security Password to enable and enter the password. KT-2010SH – Advanced Settings...
  • Page 32: Installing An 802.1X Certificate

    To browse to the file location, press the 3 lines at the top left of the screen. After installing the certificates, see Connecting to Ethernet on page for instructions on using the certificates. Ethernet must be disabled before setting-up Ethernet certificates. KT-2010SH – Advanced Settings...
  • Page 33: Factory Reset & Reboot

    Resetting with the external reset button  Insert a pin into the pinhole on the back (see Defining KT-2010SH 10" Touch Panel with Secure Hardware on page 7) and hold for 22 seconds to reset the device to factory default values. ...
  • Page 34: Defining An Auto-Start Playlist

    The Content field in the Home page will be changed to the storage location of your content. The home page’s Content field defines the auto-start link to Kramer Control. Changing the value in this field is not recommended as it will disable Kramer Control. Defining auto-start HTML or SMIL content The device home page can be set to automatically run an HTML page or SMIL content.
  • Page 35: Modifying Display Settings

    Switching to native Android mode turns the device into a regular android device, allowing you full control of its content. Changing to native Android will disable Kramer Control. To make the switch: 1. If necessary, swipe up from the bottom of the screen to bring up the PIN entry pop-up and enter the PIN (default 9428).
  • Page 36: Technical Specifications

    242 x 185 x 173mm Touch panel tabletop 131 x 111 x 98mm stand Wall mount 120 x 115 x 11mm See the image in Mounting KT-2010SH on a Wall on page 11. Weight Touch panel 482g Touch panel stand 300g...
  • Page 37 This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller.
  • Page 38 SAFETY WARNING Disconnect the unit from the power supply before opening and servicing For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found. We welcome your questions, comments, and feedback.

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