K. Content Filtering Faq; K01. Why Can't I Enable External Web Filtering Service? Why Does The External Web Filtering Service Seem Not To Be Working; K02. Why Can't I Use Msn After I Enabled Content Filter And Allowed Trusted Websites Only - ZyXEL Communications ZYWALL 1050 Support Notes

ZyWALL 1050/ZyWALL USG 300 Support Notes

K. Content Filtering FAQ

K01. Why can't I enable external web filtering service? Why does the external
web filtering service seem not to be working?
Enabling this feature requires the registration with myZyXEL.com and service license. If your
service is expired, the feature would be disabled automatically.
K02. Why can't I use MSN after I enabled content filter and allowed trusted
websites only?
MSN messenger tends to access various websites for internal use and if it can't access these
websites, the login fails. If allowing trusted websites only is enabled and the websites that
MSN messenger wants to access are not in the trusted website, access would be blocked. If
you really want this option enabled, you have to add these websites in the trusted websites list.
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