Wireless Router/Ap Troubleshooting - ZyXEL Communications NBG-417N - V1.0 Manual

Chapter 24 Troubleshooting
Press the RESET button for longer than 1 second to restart/reboot the NBG-417N.
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Press the RESET button for longer than five seconds to set the NBG-417N back to
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its factory-default configurations.
If the NBG-417N restarts automatically, wait for the NBG-417N to finish
restarting, and log in to the Web Configurator. The password is "1234".
If the NBG-417N does not restart automatically, disconnect and reconnect the
NBG-417N's power. Then, follow the directions above again.

24.5 Wireless Router/AP Troubleshooting

I cannot access the NBG-417N or ping any computer from the WLAN (wireless
AP or router).
Make sure the wireless LAN is enabled on the NBG-417N
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Make sure the wireless adapter on the wireless station is working properly.
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Make sure the wireless adapter installed on your computer is IEEE 802.11
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compatible and supports the same wireless standard as the NBG-417N.
Make sure your computer (with a wireless adapter installed) is within the
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transmission range of the NBG-417N.
Check that both the NBG-417N and your wireless station are using the same
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wireless and wireless security settings.
Make sure traffic between the WLAN and the LAN is not blocked by the firewall on
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the NBG-417N.
Make sure you allow the NBG-417N to be remotely accessed through the WLAN
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interface. Check your remote management settings.
• See the chapter on Wireless LAN in the User's Guide for more information.
to select Router Mode.
I set up URL keyword blocking, but I can still access a website that should be
blocked.
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NBG-417N User's Guide