Internet Access - ZyXEL Communications NBG-417N - V1.0 Manual

Chapter 24 Troubleshooting
This can happen when you fail to log out properly from your last session. Try
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logging in again after 5 minutes.
Disconnect and re-connect the power adaptor or cord to the NBG-417N.
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If this does not work, you have to reset the device to its factory defaults. See
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Section 24.4 on page

24.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
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expected. See the Quick Start Guide.
Make sure you entered your ISP account information correctly in the wizard. These
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fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
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in the wireless client are the same as the settings in the AP.
• Go to Network > Wireless LAN > General > WDS and check if the NBG-417N
is set to bridge mode. Select Disable and try to connect to the Internet again.
Disconnect all the cables from your device, and follow the directions in the Quick
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Start Guide again.
Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode
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setting.
• Select Router if your device routes traffic between a local network and
another network such as the Internet.
• Select Access Point if your device bridges traffic between clients on the
same network.
If the problem continues, contact your ISP.
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I cannot access the Internet anymore. I had access to the Internet (with the NBG-
417N), but my Internet connection is not available anymore.
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201.
NBG-417N User's Guide