EMOVE SOURCES OF INTERFERENCE
Other types of radio frequencies can cause problems with the wireless signal on your network, resulting to printing
issues that seem to come and go.
Turn off potential sources of interference where possible.
Avoid using microwave ovens, cordless phones (but not cellular phones), baby monitors, almost any kitchen
appliance, wireless surveillance equipment, or any appliance containing a motor when printing over your
If another wireless network is operating in the vicinity, then change the wireless channel on the access point.
Do not place your access point on a printer or other electronic device. Such devices can also interfere with the
RRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
Even when the wireless signal is able to pass through an object, it is slightly weakened. If it passes through too
many objects, then it can be significantly weakened. All objects absorb part of the wireless signal when it passes
through them, and certain types of objects absorb enough to cause communications problems. Place your access
point as high in the room as possible to avoid signal absorption.
How can I make sure my computer and printer are connected to the
same wireless network?
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The
SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.
For Windows users
Obtain the SSID of the network that the computer is connected to:
Type the IP address of your access point (wireless router) in the address field of your Web browser.
If you do not know the IP address of the access point:
, or click Start and then click Run.
In the Start Search or Run box, type cmd.
Press Enter, or click OK.
Type ipconfig, and then press Enter. Check the Wireless Network Connection section:
The "Default Gateway" entry is typically the access point.
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
Type the user name and password of the router when prompted.
In the Wireless settings section, look for the SSID.
Write down the SSID.
Note: Make sure you copy it exactly, including any capital letters.
Obtain the SSID of the network that the printer is connected to:
From the printer, print a network setup page.
In the Wireless section, look for SSID.