ECONNECT THE PRINTER POWER SUPPLY
Turn off the printer, and then unplug the power cord from the wall outlet.
Gently remove the power supply from the printer, and then reinsert it.
Plug the power cord into the wall outlet, and then turn on the printer.
EMOVE AND RECONNECT THE
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
Firmly plug the square end of the USB cable into the back of the printer.
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
Reinstall the ink cartridges. See "Replacing ink cartridges" on page 11 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the
Load plain paper.
From the printer control panel, press
Press the arrow buttons to scroll to Maintenance, and then press
Press the arrow buttons to scroll to Deep Clean Printhead, and then press
A cleaning page prints.
Press the arrow buttons to scroll to Align Printer, and the press
An alignment page prints.
Do not remove the alignment page until printing is finished.
Do not perform consecutive deep cleans.
Contact technical support if the problem persists after a deep clean.
CABLE CONNECTED TO YOUR PRINTER