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Dell All-in-One Wireless Printer P513w User Manual

Dell personal all-in-one printer user's guide.
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Table of Contents
Dell P513w Series User's Guide
August 2010
www.dell.com | support.dell.com
Machine type(s):
4443
Model(s):
7dw, 3dw

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Table of Contents

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   Summary of Contents for Dell All-in-One Wireless Printer P513w

  • Page 1: Method

    Dell P513w Series User's Guide August 2010 www.dell.com | support.dell.com Machine type(s): 4443 Model(s): 7dw, 3dw...
  • Page 2: Table Of Contents

    Understanding the parts of the printer...9 Ordering and replacing supplies...11 Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...13 Using the printer control panel buttons and menus...14 Using the printer control panel...14 Changing temporary settings into new default settings...16 Changing the Power Saver timeout...17 Saving paper and energy with Eco-Mode...17...
  • Page 3 Printing basic documents...30 Printing specialty documents...34 Working with photos...36 Printing on both sides of the paper (duplexing)...42 Managing print jobs...45 Copying...49 Tips for copying...49 Making copies...49 Copying photos...49 Copying a two-sided document...50 Enlarging or reducing images...50 Adjusting copy quality...51 Making a copy lighter or darker...51 Collating copies using the printer control panel...51 Repeating an image on one page...52 Copying multiple pages on one sheet ...52...
  • Page 4 Maintaining the printer...83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting...86 Before you troubleshoot...86 Using the Service Center to solve printer problems...86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99...
  • Page 5: Safety Information

    Safety information Connect the power cord to an electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
  • Page 6: About Your Printer

    About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.
  • Page 7: Finding Information About The Printer

    Caring for and maintaining the printer • Troubleshooting and solving problems Find it here Setup documentation The setup documentation came with the printer. User's Guide The User's Guide is available on the installation software For updates, check our Web site at support.dell.com. About your printer...
  • Page 8 Note: The Service Tag and Express Service Code appear on labels located on your printer. Installation software CD Note: If you purchased your Dell computer and printer at the same time, then documentation and drivers for your printer are already installed on your computer.
  • Page 9: Understanding The Parts Of The Printer

    Understanding the parts of the printer Use the Paper support Load paper. Wi-Fi indicator Check wireless status. Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed. Memory card slot Insert a memory card. PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a flash drive to the printer.
  • Page 10 Use the Scanner lid Access the scanner glass. Scanner glass Scan and copy photos and documents. Security slot Install an anti-theft cable on your printer. Power supply with port Connect the printer to a power source. Duplex unit • Print on both sides of a sheet of paper. •...
  • Page 11: Ordering And Replacing Supplies

    Color cartridge Color cartridge, high yield Licensed for a single use only. After use, return this cartridge to Dell for remanufacturing, refilling, or recycling. To learn more about recycling Dell products, visit www.dell.com/recycling. Available only on the Dell Web site at www.dell.com/supplies.
  • Page 12 Press the release tab, and then remove the used ink cartridge or cartridges. Warning—Potential Damage: Do not remove the old cartridges until you have the new cartridges available, or the ink remaining in the printhead may dry out and clog the nozzles. Unpack the cartridges.
  • Page 13: Recycling Dell Products

    Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. Close the printer. Recycling Dell products To return Dell products to Dell for recycling: Click or Start. Click All Programs or Programs, and then select the printer program folder from the list.
  • Page 14: Using The Printer Control Panel Buttons And Menus

    Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Power Copy Scan Photo Back Color/Black Start Using the printer control panel buttons and menus • Turn the printer on and off.
  • Page 15 2-Sided/Eco-Mode Cancel Arrow buttons Select Display Note: The display is turned off in Power Saver mode. Setup Using the printer control panel buttons and menus Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: •...
  • Page 16: Changing Temporary Settings Into New Default Settings

    Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu • • • • • • • • • • Scan menu •...
  • Page 17: Changing The Power Saver Timeout

    Press the up or down arrow button to scroll to Clear Settings Timeout, and then press Press the up or down arrow button to scroll to Never, and then press Press until you exit Setup, or press another mode button. Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle.
  • Page 18 Press the up or down arrow button to scroll to Use Factory, and then press When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons. Initial Setup Complete appears on the display. Using a button combination (if you cannot read the current language) Turn off the printer.
  • Page 19: Using The Printer Software

    Linux openSUSE 11.0 and 11.1 (Web only) • Linux Fedora 10 (Web only) The printer driver for this operating system is available only at support.dell.com. Note: Updated printer firmware may be available at support.dell.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed.
  • Page 20: Printer Software

    Add, edit, or delete contacts in the built-in phone book. • Access the Dell Fax Setup Utility. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
  • Page 21: Using The Macintosh Printer Software

    Use the Dell All-In-One Center (referred to as All-In-One Center) Dell AIO Setup Utility (referred to as AIO Setup Utility) When you select File  Print with a document open and then click Properties, a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: •...
  • Page 22: Finding And Installing Optional Software

    Use the Dell Network Card Reader (referred to as Network Card Reader) Dell Printer Utility (referred to as Printer Utility) Dell Wireless Setup Assistant (referred to as Wireless Setup Assistant) Note: Your printer may not come with these applications, depending on the features of the printer that you purchased.
  • Page 23: Updating The Printer Software (windows Only)

    Updating the printer software (Windows only) Checking for software updates Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Support tab, select Check for updates. Follow the instructions on the computer screen.
  • Page 24: Installing The Printer Software

    Close all open applications. Download the latest installer from the printer Web site. Launch the printer installation software, and then follow the instructions on the computer screen. Using the Internet Updated printer software may be available at support.dell.com. Using the printer software...
  • Page 25: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Center the paper on the paper support. Adjust the paper guides so they rest against the edges of the paper.
  • Page 26: Paper And Specialty Media Guidelines

    Paper and specialty media guidelines Load up to: 100 sheets of plain paper 25 sheets of heavyweight matte paper 20 sheets of banner paper Make sure that: • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup and the top of the letterhead going into the printer first.
  • Page 27 Load up to: 10 envelopes 25 sheets of labels 25 greeting cards, index cards, postcards, or photo cards 25 sheets of photo/glossy paper Make sure that: • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes.
  • Page 28: Saving Paper Default Settings

    Load up to: 10 iron-on transfers 50 transparencies Saving paper default settings You can set the default paper size, paper type, and photo print size for the documents and photos that you print. Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer. From the printer control panel, press Choose the default settings: •...
  • Page 29: Loading Original Documents On The Scanner Glass

    Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid. Loading paper and original documents...
  • Page 30: Printing

    Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...
  • Page 31: Collating Printed Copies

    Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Notes: • The collate option is available only when you are printing multiple copies. •...
  • Page 32: Printing Multiple Pages On One Sheet

    From the Copies area of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first.
  • Page 33: Printing Documents From A Memory Card Or Flash Drive (windows)

    From the print options pop-up menu, choose Layout. From the Pages per Sheet pop-up menu, choose the number of page images to print on each page. Adjust other settings as needed. Click Print. Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: •...
  • Page 34: Printing Specialty Documents

    Printing specialty documents Printing envelopes For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Navigate to: Print Setup tab > Paper Type list > select Plain Paper Navigate to: Paper Size list > select your envelope size If no size matches the envelope size, then set a custom size.
  • Page 35: For Macintosh Users

    Navigate to: Print Setup tab > Paper Type list > select your paper type Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size. Click OK to close any printer software dialogs. Click OK or Print.
  • Page 36: Working With Photos

    Click OK to close any printer software dialogs. Click OK or Print. For Macintosh users With a document open, choose File > Page Setup. From the “Format for” pop-up menu, choose your printer. From the Paper Size pop-up menu, choose Manage Custom Sizes. Adjust the settings as needed to create a custom size, and then click OK.
  • Page 37: Printing Photos Using The Printer Control Panel

    Look for Memory Card Detected or Storage Device Detected on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use.
  • Page 38 Press the up or down arrow button to select a photo printing option, and then press Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF).
  • Page 39: Printing Photos From A Memory Device Using The Printer Software

    If you want to adjust the print settings: Press again. Press the arrow buttons to make your selections. Press to save your selections. Press the up or down arrow button to scroll to Continue, and then press Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on.
  • Page 40: Printing Photos From A Pictbridge-enabled Digital Camera

    Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. Insert the other end of the cable into the PictBridge port on the front of the printer.
  • Page 41: Printing Photos From A Memory Device Using The Proof Sheet

    If you want to change the default print settings: Press to access the PictBridge menu. Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection. Note: The printer will use the default print settings unless you change the print settings from the camera.
  • Page 42: Printing On Both Sides Of The Paper (duplexing)

    Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. Press to print the photos. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of each, and the print settings while the memory card is still in the camera.
  • Page 43 Click OK to close any printer software dialogs. Click OK or Print. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation.
  • Page 44: Printing On Both Sides Of The Paper (duplexing) Manually

    Setting the duplex printing dry time Using the printer software For Windows users Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. Right-click the printer, and then navigate to: Printing Preferences >...
  • Page 45: Managing Print Jobs

    For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation. Click OK. From the menu bar, choose File > Print. From the Printer pop-up menu, choose your printer. From the print options pop-up menu, choose Paper Handling.
  • Page 46 Press Enter, or click OK. The printer folder opens. Right-click the printer, and then select Set as Default Printer. For Macintosh users From the Apple menu, choose System Preferences. Click Print & Fax. Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system.
  • Page 47: Pausing Print Jobs

    Select Automatic, Quick Print, Normal, or Best. Note: Printing in Draft or Quick Print mode uses less ink and is ideal for printing text documents. For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. From the print options pop-up menu, choose Print Settings or Quality &...
  • Page 48: Canceling Print Jobs

    Right-click the printer, and then select Open or See what's printing. Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume or Restart. • If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause Printing.
  • Page 49: Copying

    Copying Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for copying •...
  • Page 50: Copying A Two-sided Document

    From the printer control panel, press Press the up or down arrow button to scroll to Photo Reprint. Press the left or right arrow button to select the desired photo size. Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copying a two-sided document Load paper.
  • Page 51: Adjusting Copy Quality

    Adjusting copy quality Load paper. Load an original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, press Press the up or down arrow button to scroll to Quality. Press the left or right arrow button to set the copy quality to Automatic, Draft, Normal, or Photo. Press Making a copy lighter or darker Load paper.
  • Page 52: Repeating An Image On One Page

    Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. Load paper. Load an original document faceup into the ADF or facedown on the scanner glass. From the printer control panel, press Press the up or down arrow button to scroll to Copies per Sheet.
  • Page 53: Canceling Copy Jobs

    Choose the duplex option that matches your original document: • If you are copying a one-sided document, then press the left or right arrow button to scroll to 1 to 2. • If you are copying a two-sided document, then press the left or right arrow button to scroll to 2 to 2. Press to save the first page of the document to the printer memory.
  • Page 54: Scanning

    Scanning Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for scanning •...
  • Page 55: Scanning To A Flash Drive Or Memory Card

    Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN. Press each time you enter a number.
  • Page 56: Scanning Documents Into An Editing Application

    Printer Home > select your printer > Photo • If you want to scan a single photo, or multiple photos as a single image, then select Single photo. • If you want to scan multiple photos at once and save them as separate images, then select Split into individual photos.
  • Page 57: Scanning Directly To E-mail Using The Printer Software

    Navigate to: Printer Home > select your printer > Document Scanning starts and the scan progress dialog appears. When the scan is finished, save the document in a word-processing application. Open the document in the selected application to edit it. For Macintosh users Load an original document.
  • Page 58: Scanning To A Pdf

    For Macintosh users Load an original document. From the Finder desktop, double-click the printer program folder. Double-click the printer Center to open the All-In-One Center. From the “What is being scanned?” area of the All-In-One Center, select a document type. From the “How will the scanned image be used?”...
  • Page 59: Scanning Faq

    Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a document to edit the text, then make sure you choose an OCR application.
  • Page 60: Networking

    Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE 802.11g wireless print server and you are having issues with an n router, then verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand or model.
  • Page 61: Printing A Network Setup Page

    A valid WPA passphrase has: • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive. Every device on the wireless network must use the same WPA passphrase.
  • Page 62: Installing The Printer On Other Computers

    If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
  • Page 63: Special Wireless Installation Instructions

    For Macintosh users Close all open applications. Download the latest installer from the printer Web site. Launch the printer installation software, and then follow the instructions on the computer screen. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. •...
  • Page 64: Assigning A Static Ip Address

    From the wireless networks list that appears, select your network, and then click Continue. If your wireless network does not appear in the list: Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network from the list, and then click Continue. Enter the details about your wireless network.
  • Page 65: Advanced Wireless Setup

    For Macintosh users From the Finder, navigate to: Applications > select your printer folder Double-click Wireless Setup Assistant. Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you: •...
  • Page 66 WEP keys must be: • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. Write down the password for your network. Make sure you copy it exactly, including any capital letters. Windows Vista will enable the ad hoc network for you.
  • Page 67 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it exactly, including any capital letters. In the “Confirm network key” box, type the same WEP key. Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. Click OK twice to close the two open windows.
  • Page 68: Adding A Printer To An Existing Ad Hoc Wireless Network

    Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.
  • Page 69 Close all open applications. Download the latest installer from the printer Web site. Double-click Dell Extras > Dell Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration.
  • Page 70: Sharing A Printer In A Windows Environment

    From the Printer List dialog, choose the printer you want to use, and then click Add. From the Printer Browser, select your printer, and then click Add. A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection.
  • Page 71: Networking Faq

    Sharing a printer in a Macintosh environment From the Finder, choose Help > Mac Help. In the Search field, type sharing the printer on a network, and then press return. Select only one of the following: • Sharing your printer with Mac OS X users—Let other Macintosh computers on the network that use Mac OS X version 10.4 or later use any printer connected to your Macintosh computer.
  • Page 72: Where Do I Find My Ssid

    • See the documentation that came with your access point (wireless router). If your access point is using the default settings, then you can find the information in the documentation. • View the security settings on the access point. Open a Web browser, and then type the IP address of the access point in the address field. Notes: –...
  • Page 73: How Are Home Networks Configured

    If you are not using a password, then choose No Security. Characters Exactly 10 or 26 hexadecimal characters Exactly 5 or 13 ASCII characters Exactly 64 hexadecimal characters From 8 to 63 ASCII characters Notes: – Hexadecimal characters are A–F, a–f, and 0–9. –...
  • Page 74 • The network is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...
  • Page 75: Why Do I Need An Installation Cable

    Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time.
  • Page 76: How Are Infrastructure And Ad Hoc Networks Different

    Attach the small, square connector to the back of the printer. Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through an access point (wireless router).
  • Page 77: Finding The Signal Strength

    Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another factor is distance.
  • Page 78 EMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network, resulting to printing issues that seem to come and go. • Turn off potential sources of interference where possible. • Avoid using microwave ovens, cordless phones (but not cellular phones), baby monitors, almost any kitchen appliance, wireless surveillance equipment, or any appliance containing a motor when printing over your wireless network.
  • Page 79 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.
  • Page 80: What Is A Mac Address

    Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) •...
  • Page 81: What Is An Ip Address

    The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network.
  • Page 82: How Are Ip Addresses Assigned

    For Macintosh users From the Apple menu, navigate to: About This Mac > More Info From the Contents pane, choose Network. If you are connected over a wireless network, then choose AirPort from the Active Services list. Locating the printer IP address •...
  • Page 83: Maintaining The Printer

    Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.
  • Page 84: Cleaning The Printhead Nozzles

    Press the up or down arrow button to scroll to Maintenance, and then press Press the up or down arrow button to scroll to Align Printer, and the press An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users Load plain paper.
  • Page 85: Cleaning The Exterior Of The Printer

    Press the up or down arrow button to scroll to Clean Printhead, and then press A cleaning page prints. Using the printer software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home.
  • Page 86: Troubleshooting

    If it appears on an error message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support •...
  • Page 87: Incorrect Language Appears On The Display

    • “Printer is printing blank pages” on page 91 • “Printer is busy or does not respond” on page 92 • “Cannot delete documents from the print queue” on page 92 • “Cannot print through USB” on page 92 Incorrect language appears on the display If the "Before you troubleshoot"...
  • Page 88 EMOVE AND REINSERT THE PRINTHEAD Open the printer and lift the latch. Remove the printhead. Warning—Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. Wipe the contacts using a clean, lint-free cloth. • On the printhead Troubleshooting...
  • Page 89 • On the printhead carrier Warning—Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. Reinsert the printhead, and then close the latch until it clicks. Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. Troubleshooting...
  • Page 90: Software Did Not Install

    Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Before you reinstall the software, do the following: AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX...
  • Page 91: Printer Is Printing Blank Pages

    ECONNECT THE PRINTER POWER SUPPLY Turn off the printer, and then unplug the power cord from the wall outlet. Gently remove the power supply from the printer, and then reinsert it. Plug the power cord into the wall outlet, and then turn on the printer. EMOVE AND RECONNECT THE HECK THE CONNECTION...
  • Page 92: Printer Is Busy Or Does Not Respond

    Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE PRINTER IS NOT IN If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press printer.
  • Page 93: Jams And Misfeeds Troubleshooting

    Press Enter, or click OK. The Device Manager opens. Click the plus sign (+) beside Universal Serial Bus controllers. If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation. EMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting •...
  • Page 94: Paper Jam In The Duplex Unit

    Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Push down the duplex latches and pull out the duplex unit. CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path.
  • Page 95: Print Troubleshooting

    Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: HECK PAPER CONDITION Use only new, unwrinkled paper.
  • Page 96 ELECT THE ORDERLESS PRINT FEATURE For Windows users With a document or photo open, click File > Print. Click Properties, Preferences, Options, or Setup. From the Paper Options area of the Print Setup tab, select Borderless. For Macintosh users With a photo open, choose File > Page Setup. If there is no Page Setup item on the File menu, then go to step 2.
  • Page 97: Copy And Scan Troubleshooting

    LEAN OR LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AXIMIZE COMPUTER PROCESSING SPEED •...
  • Page 98: Scanner Unit Does Not Close

    Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ET YOUR PRINTER AS THE DEFAULT PRINTER EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close Lift the scanner unit.
  • Page 99: Memory Card Troubleshooting

    Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.
  • Page 100: Nothing Happens When A Memory Card Is Inserted

    Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. •...
  • Page 101: Wireless Troubleshooting

    Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE...
  • Page 102: Resetting The Wireless Settings To Factory Defaults

    • Your WEP key or WPA passphrase is correct (if your network is secure). Log into the wireless access point (wireless router) and check the security settings. A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.
  • Page 103 AKE SURE ODE IS TURNED OFF Certain printer features are not available when Demo Mode is turned on. From the printer control panel, navigate to: > Demo Mode > Off > save the setting HECK YOUR KEY OR If your access point is using WEP security, then the WEP key should be: •...
  • Page 104 HECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point. •...
  • Page 105 For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort The SSID of the network that the computer is connected to is displayed in the Network Name menu. Write down the SSID.
  • Page 106: The Continue Button Is Unavailable

    The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and can be clicked: HECK IF THE CABLE IS SECURELY PLUGGED INTO THE COMPUTER AND THE PRINTER USB ports are marked with the AKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON Check to see if the button is lit.
  • Page 107: Cannot Print And There Is A Firewall On The Computer

    Notes: • When you get to the Software Already Installed screen, make sure you select Install a printer. • If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard. HECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port: Click...
  • Page 108: Wi-fi Indicator Light Is Green But The Printer Does Not Print (windows Only)

    Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: LLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen.
  • Page 109: Wi-fi Indicator Light Is Still Orange

    Click the Ports tab. Locate the selected port. The selected port has a check beside it in the Port column. If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column.
  • Page 110: Wi-fi Indicator Light Is Blinking Orange During Installation

    OVE THE COMPUTER AND ROUTER The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.
  • Page 111 If your access point is using WPA or WPA2 security, then the WPA passphrase should be: • Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive.
  • Page 112 For Macintosh users Make sure AirPort is turned on: From the Apple menu, navigate to: System Preferences > Network The AirPort status indicator should be green. Notes: • Yellow means the port is active but not connected. • Red means the port has not been configured. Obtain the IP address of the access point: From the Apple menu, navigate to: About This Mac >...
  • Page 113 Press Enter. If the printer responds, then you will see several lines that display the number of bytes received from the printer. This ensures that your computer is communicating with your printer. If the printer does not respond, then “Request timed out.” appears. •...
  • Page 114: Wireless Print Server Not Installed

    Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen. For Macintosh users From the Finder, navigate to: Applications >...
  • Page 115 Press Enter, or click OK. Type ipconfig, and then press Enter. The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. For Macintosh users From the Apple menu, navigate to: About This Mac > More Info From the Contents pane, choose Network.
  • Page 116: Communication With Printer Lost When Connected To Virtual Private Network (vpn)

    Right-click the printer, and then select Properties or Printer properties from the menu. Click the Ports tab. Locate the selected port. The selected port has a check beside it in the Port area. If the Description area of the selected port indicates that it is a USB port, then scroll through the list and select the port with Printer Port in the Description area.
  • Page 117 If you would like to have the ability to connect to your local network and to a VPN at the same time, then request the system support person for the VPN to allow split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.
  • Page 118 SSIGN STATIC ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless networks use a DHCP server (Dynamic Host Configuration Protocol) built in to the wireless router to assign IP addresses to clients on the wireless network. DHCP addresses are assigned when they are needed, as when a new device is added to the wireless network or when it is powered on.
  • Page 119: Notices

    Notices Product information Product name: Dell P513w Machine type: 4443 Model(s): 7dw, 3dw Edition notice August 2010 This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
  • Page 120: Noise Emission Levels

    Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 121: Power Consumption

    Temperature information Ambient temperature Shipping temperature Storage temperature Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Battery notice This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
  • Page 122: Off Mode

    inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of the product.
  • Page 123 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 124: Notice To Users Of The Canadian Telephone Network

    of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN.
  • Page 125: Using This Product In Switzerland

    telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
  • Page 126: Regulatory Notices For Wireless Products

    relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 127 The term "IC:" before the certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement.
  • Page 128 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 129 Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE. Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með...
  • Page 130: Index

    Index ad hoc SSID 65 WEP 65 ad hoc network 76 ad hoc wireless network adding a printer 68 creating using Macintosh 65 creating using Windows 65 AliceBox 63 aligning the printhead 83 appliances wireless network 77 application list downloading 59 updating 59 assigning IP address 82 banner paper 26...
  • Page 131 editing photos using printer control panel 38 emission notices 120, 122, 126, 127 energy conserving 6 enlarging an image 50 envelopes 27 loading 34 printing 34 error using memory card 100 Ethernet 80 extending the duplex printing dry time 44 exterior of the printer cleaning 85 e-mailing...
  • Page 132 sharing the printer with a Macintosh computer 71 sharing the printer with a Windows computer 71 no wireless network 65 noise emission levels 120 nothing happens when memory card is inserted 100 notices 120, 121, 122, 123, 124, 125, 126, 127, 128 page does not print 90 Pages per Sheet copies 52 paper...
  • Page 133 46 proof sheet using 41 protocol 81 publications finding 7 recycling 6 Dell products 13 reducing an image 50 repeating an image 52 replacing ink cartridges 11 resetting internal wireless print server to factory default settings 102 resetting to factory defaults 17...
  • Page 134 82 locating 71 Windows software Abbyy Sprint OCR 19 Adobe Photo Album Starter Edition 19 Dell Ink Management System 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19...

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