RENPHO Eyeris 1 (RF-EM001) Manual

WHAT'S IN THE BOX

1 x Eyeris 1
1 x Charging Cable
1 x User Manual

TECHNICAL SPECIFICATIONS

Product Name: Eye Massager
Model: RF-EM001
Input: 5V ⎓ 1A
Rated Power: 5W
Auto-off Timer: 15 minutes
Charging Time: 3-3.5 hours
Battery Capacity: 1200mAh 4.44Wh

USING THE PRODUCT

Charging

For optimal performance, fully charge the device before first use. Charge the device using the provided charging cable and a DC 5V 1A mobile charger (not included). You can plug the charging cable into the USB port of a laptop, computer, or other devices.

Note:

• The device CANNOT be turned on while charging.
• The power indicator flashes red slowly while charging. Once charging is complete, the indicator will turn solid red.

Wearing

1. Remove any eye accessories (e.g., eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device.
2. Wear the device and ensure it fits your eyes properly. Adjust the elastic headband at the back of your head to fit your head.
   

Note:

• Upon first use, it is recommended to start with soft pressure and then choose strong pressure if comfortable. If you feel any pain during use, switch back to soft pressure or loosen the headband.
• It is not recommended to use the device for more than 20 minutes at a time.
• Your vision may become blurry for a while, as expected after using the device. It is recommended to close your eyes for a few minutes until your vision goes back to normal.
• It is recommended to wipe any sweat, eye cream, or cosmetic residue left on the protein leather surface after use to prolong the lifespan of the device.

Operation

Power Indicator

1. Press and hold to turn on/off the device (Default setting: soft air pressure, high heat, volume level 0). The power indicator will turn on/off.
2. Press to cycle through the following modes:
   M 1: Air Pressure + Heat
   M 2: Air Pressure + Heat + Vibration
   M 3: Air Pressure
   M 4: Heat Only
   M 5: Vibration Only

Note:
When the massage mode with heat is selected, press and hold both the Music Button and Air Pressure Button to adjust the heat level between high heat (default) and low heat.

1. Press to cycle the music volume through level 0/1/2/3/4/5.
2. Press and hold to switch to the next track (when listening to built-in music tracks or Bluetooth music).

1. Press to cycle through soft pressure/strong pressure/ no pressure.
2. Press and hold to cycle through voice mode (default) and silent mode.

Note:

• Auto-off timer: The device will automatically shut off after 15 minutes of continuous use (the duration of one massage cycle).
• If Mode 3 (air pressure only) is activated and "no pressure" is selected, the device will automatically shut off after 30 seconds of idle time.

Bluetooth Connection

1. Turn on the device and enable Bluetooth on your mobile device.
2. Search for "RF-EM001" via your Bluetooth settings and connect it to play your music playlist through the device.

Note:
Once paired successfully, the device will be automatically connected to Bluetooth each time turned on. Your music will play through the device at a default volume level of 5 every time Bluetooth is connected.

CLEANING AND MAINTENANCE

1. Turn off the device or unplug the charging cable and allow the device to cool down before cleaning or storing.
2. Wipe down the surface with a soft cotton cloth slightly dampened with mild detergent. Do not use abrasives, solvents, chemical cleaners, or harsh detergents.
3. Do not expose the device to direct sunlight or high temperatures. If the device has not been used for over 3 months, recharge before use.
4. Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer's warranty.

TROUBLESHOOTING GUIDE

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
Tel: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
+44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM (GMT)
Email:
support@renpho.com (US&CA)
support-au@renpho.com (AU)
support-eu@renpho.com(UK&EU)
* For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS CAREFULLY BEFORE USE.

1. This device is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.
2. Children should be supervised to ensure that they do not play with the appliance.
3. This device is intended for personal care use only and not for medical or commercial purposes.
4. Cleaning and maintenance should not be conducted by children.
5. Please consult your doctor before use if you fit into any of the following user groups:
   • Persons who had undergone eye surgery or eye conditions such as glaucoma, cataract and retinal detachment
   • The elderly
   • Pregnant or postpartum women
   • Persons who are allergic to leather material
   • Persons with skin infections, sensitivity, redness and/or burns on the skin
   • Persons with any swelling or wound around the eye area
   • Persons using a pacemaker or other implantable medical devices
   • Persons with a heart condition, malignant tumors, or other serious health conditions
   • Persons undergoing medical treatment
   • Persons with high or abnormal blood pressure
6. If you experience any discomfort during use, stop using the device immediately.
7. Remove contact lenses, glasses, false eyelashes, hairpins, and any other accessories before use.
8. Do not use the device while driving, walking, or running.
9. Avoid contact with sharp objects.
10. High temperatures may cause burns to occur regardless of the control setting. Do not use the device on infants, persons who are with disabilities, sleeping or unconscious. Check frequently where the skin is in contact with the heated area to reduce the risk of blistering.

To reduce the risk of electric shock:

1. Never use pins or other metallic fasteners with this device.
2. Do not use the device with wet hands or submerge the device in water or any liquid.

To reduce the risk of burns:

1. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
2. The appliance has a heated surface. Persons insensitive to heat must be careful when using the appliance.

To reduce the risk of burns, fire, electric shock, or injury to persons:

1. Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
2. Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons.
3. Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
4. Never operate this device if it is not working properly, has been damaged, or dropped into water.
5. Never drop or insert any object into any opening.
6. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

About the battery:

1. Do not use while bathing or in a shower.
2. Do not place or store appliance where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Never operate on a soft surface such as a bed or couch where the air openings may be blocked.
5. Do not expose the appliance or battery to excessive temperatures.
6. Be aware of the risk of terminals of the battery-operated appliance or battery being short- circuited by metal objects.
7. This appliance contains batteries that are non-replaceable. When the battery is at end of life, the appliance shall be properly disposed of.
8. Do not dismantle, open or shred battery.
9. Do not subject cells or batteries to mechanical shock.
10. In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
11. Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer's instructions or product manual for proper charging instructions.
12. Do not leave a battery on prolonged charge when not in use.
13. After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance.
14. 
    The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not recharge, disassemble, heat above 100℃ (212℉).