IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using this device, the following basic precautions should be always followed:
- The device is intended for household use only and not intended for medical use.
- This device is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the device.
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To reduce the risk of electric shock:
- Do not attempt to retrieve the device if it falls into water.
- Do not use while bathing or in a shower.
- Do not use the device with wet hands.
- Do not place or store the device in areas where it may fall or be pulled into a tub or sink. Do not place in or drop into water or other liquid.
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To reduce the risk of fire, electric shock, or injury to persons:
- Please consult your doctor before using if you are a user of the following persons:
- Children under 8
- Pregnant women
- Persons with blood stasis
- Persons with fractures
- Persons with heart disease, a pacemaker, defibrillator, or metal contents in the body
- If you have experienced joint surgery within 90 days, do not use the device on your body within 3 inches of the surgical site.
If you feel unwell or have any unusual discomfort, please stop using the device immediately.
- Do not use the massage gun on
- Sensitive skin, swollen or inflamed areas, in areas where there is poor circulation, where skin eruptions are present, or in the area of unexplained abdominal pain
- Head, face, cervical vertebrae, body bones, varicose veins, tumor site, throat area, any possible fracture site, positions close to the bony areas: the humerus, the back of the foot, the back of the hand, etc
- Genital area (Do not use this device for sexual purposes. It is a powerful massaging device and may cause severe bodily harm.)
- Unconscious or sleeping persons
- Do not operate under a blanket or pillow. Excessive heating may occur and cause fire, electric shock, or injury to persons.
- Never operate on a soft surface such as a bed or couch where the air openings may be blocked.
- Close supervision is necessary when this device is used by, on or near children, invalids, and disabled persons.
- Use this device only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
- Never operate this device if it is not working properly, has been damaged, or dropped into water.
- Never drop or insert any object into any opening.
- Do not operate in the areas where aerosol (spray) products are being used or where oxygen is being administered.
- Do not keep the device near a magnetic field or in the areas where it can be affected by a magnetic field as it may cause batteries to discharge.
- Avoid touching the gap between the massage head and body with your finger or hair to avoid pinching.
- Keep the device away from heat and avoid using it in places where the surrounding temperature is relatively hot.
- Do not drop, apply excessive force or heavy weight over the device to avoid malfunction and/or damage.
- If a high temperature or foul odor occurs while using the device, stop using the device immediately.
- Do not use the device in close proximity to long hair, loose clothing or jewelry.
- Avoid applying excessive pressure on the massage head and refrain from massaging the same area continuously for an extended period of time
About the Battery
- Do not expose the device or battery to excessive temperatures.
- Be aware of the risk of terminals of the battery-operated device or battery being short- circuited by metal objects.
- This device contains batteries that are non-replaceable. When the battery is at end of life, the device shall be properly disposed of.
- Do not dismantle, open or shred battery.
- Do not subject cells or batteries to mechanical shock.
- In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
- Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer's instructions or product manual for proper charging instructions.
- Do not leave a battery on prolonged charge when not in use.
- After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance.
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The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not recharge, disassemble, heat above 100°C (212°F).
SAVE THESE INSTRUCTIONS
ABOUT THE PRODUCT
What's in the Box
1 x Massage Gun
6 x Massage Head
1 x Type-C Charging Cable
2 x Rubber Sleeve
1 x User Manual
Specifications
Model: R-C001
Input: 5V
2A
Speed: 1-6
RPM: 1800-2600r/min
Battery Voltage: 11.1V ![]()
Battery Capacity: 2500mAh 27.75Wh
Charging Time: 4H
Auto-off Timer: 10 minutes
Dimensions: 6.7x8.4x2.4inch
Weight: 1.7lbs
| Ball head For large muscle groups like quads, glutes, extreme muscles, and joint soreness. | | Air cushioning head For sensitive muscles. |
![]() | U-shaped head For spine, neck and Achilles tendon. | ![]() | Shovel-shaped head For abdominal muscles and low back. |
| Bullet head For joints, deep tissues, trigger points and small muscle areas like feet and wrist. | ![]() | Flat head For all body parts. |
![]() | Rubber Sleeve Each massage head is pre-installed with a rubber sleeve. If it is damaged, replace it with a spare one. |
USING THE PRODUCT
Attaching the Massage Head
Choose a preferred massage head and attach it.
Note: To attach the massage head, align its notches and insert it into the slot of the massage gun, and then twist to lock it in place.
![RENPHO - R-C001 - Attaching the Massage Head Attaching the Massage Head]()
Operation Instructions
- Press and hold
to turn on/off the device. - Press
again to cycle through the speed levels among 1/2/3/4/5/6. - After 10 minutes of continuous use, the device will automatically stop and enter standby mode.
Note:
- After power on, the device will enter standby mode if left idle for 10 seconds. Press the power button to activate the touch display.
- It is recommended to start the massage with minimal intensity. Do not use for more than 30 minutes at a time.
Charging the Device
When only one battery indicator flashes, it means low battery and then the breathing light will flash red 3 times before the device automatically shuts down.
Please charge the device using the provided Type-C charging cable and a DC 5V 1A/2A charger (not included).
When charging the device, the battery indicator lights will flash (it takes about 4h to fully charge the device). The light will appear solid once the charging is complete.
Breathing Light Instructions
Status | Breathing Light (Pressure Sensor) |
Ideal pressure applied | Blue |
Stall warning: Excess pressure exerted (over 2.5A) | Pink |
Stalled: Too much pressure exerted (over 5A) | Red |
Low battery | Red light flashes 3 times |
Charging | Flashing Red (battery level < 50%) |
Flashing Blue (50%≤battery level < 100%) |
Off (battery level = 100%) |
PRODUCT CARE AND MAINTENANCE
- Place the device in a cool, dry place if not in use.
- Always unplug the device prior to cleaning. Wipe with a soft cloth slightly dampened with non-abrasive cleaners.
- Keep away from all solvents and harsh detergents.
- Do not attempt to disassemble or repair the device. The device does not contain user-serviceable parts.
TROUBLESHOOTING GUIDE
Problem | Cause | Solution |
Massage gun is not turning on | Power is off. | Press and hold the power button to turn on the device. |
Low battery automatically shuts down the device. | Charge the device. |
The massage gun suddenly stopped working | Auto-off timer: The device will automatically stop and enter standby mode after 10 minutes of continuous use. | Press and hold the power button to turn on the device. It is recommended not to massage for more than 30 minutes at a time. |
Built-in overheat protection: It will automatically turn off the massage gun when overheating occurs. | Wait for the device to cool down before turning it on once more. |
The massage gun suddenly stopped working | Built-in locked-motor protection: When the massage head is strongly pressed, the protection will be triggered, and the breathing light will flash red 3 times before device automatically shuts down. | Press and hold the power button to turn on the device. |
Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit: https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.
CUSTOMER SERVICE
Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
TEL: +44(0)7434 666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM (GMT)
+1(844) 417 0149 (US&CA)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: support-eu@renpho.com (UK&EU)
support@renpho.com (US&CA)
support-au@renpho.com (AU)
*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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