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The massager offers a powerful percussion massage. While enjoying muscle and body relief, you should use it with care and safety in mind. To ensure safety and avoid any property damage, please read this manual carefully and use as indicated. Non-compliance may cause serious injuries or death and/or severe property damage.
RENPHO Handheld Massager x 1
Massager Head x 2
User Manual x 1
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Product Name: RENPHO Handheld Massager
Model: RP-EM2020W
Rated Voltage: US/CA AC 120V 60Hz
AU AC 220-240V 50/60Hz
Rated Power: 20W
Timer: 20 minutes
1RLVHG%
Heating Temperature: 86-131°F
Product Weight: 2.2lb
Size: 16.38 x 3.74 x 4.84 inch
Power Button: Press the Power button to turn on the massager. The default setting is mode 1 (continuous pulse) and intensity 3. The indicator light is always on. The heating function is disabled by default. Press the Power button again to turn off the massager.
Mode Button: There are 3 massage modes available, default mode is mode 1. Press the Mode button to switch the 3 different massage modes: mode 1 (continuous pulse), mode 2 (1 pulse per second), mode 3 (2 pulses per second).
Heat Button: The Heat function is off default, press once the Heat button to turn it on. The 2 additional massage heads can't be used when the heat function is on.
Intensity + Button: Press the Intensity + Button to increase the massage intensity. There are 5 intensity levels for each mode, the default intensity is level 3. You will hear a beep with each press of the Intensity + button. After reaching the highest 5th intensity, there will be no sound prompt from the buzzer, which means that it is already the highest level of intensity.
Intensity - Button: Press the Intensity - Button to reduce the massage intensity. There are 5 intensity levels for each mode, the default intensity is level 3. You will hear a beep with each press of the Intensity - button. After reaching the lowest 1st intensity, there will be no sound prompt from the buzzer, which means that it is already the lowest level of intensity.
Timing Function:The massager will automatically shut down after 20 minutes of continuous work.
PROBLEM | CAUSE | SOLUTION |
Massager doesn't turn on | The plug is not well plugged in the socket. | Reinsert the plug. |
Short press the Power button. | Need to press the Power button to turn on the massager. | |
Can't hear a beep when pressing the "Intensity +" button. | The maximum intensity has been reached. | Press the "Intensity -" button and you will hear a beep, if not, please contact customer support. |
Can't hear a beep when pressing the "Intensity -" button. | The minimum intensity has been reached. | Press the "Intensity +" button and you will hear a beep, if not, please contact customer support. |
Massager shuts off automatically | The massager will automatically shut down after 20 minutes of continuous work. | Press the Power button to restart the massager for another 20 minutes. |
The overheat protection function will shut off the massager automatically when it's too hot. | Wait for the massager to cool down before restarting it. | |
The massage head is sticky | The heat function is turned on when using the detachable massage head. | DO NOT enable the heat function when attaching detachable massage head. |
Can't feel the heat / the heat is weak | The heating time is too short. | Wait for a while. |
Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
Tel: +1(844)417-0149 (US&CA)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: support@renpho.com (US/CA)
support-au@renpho.com(AU)
*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.
Read all instructions before using this product.
This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the product.
Cleaning and user maintenance shall not be made by children without supervision.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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