RENPHO Eyeris RF-EM001S Manual

Introduction

Please read this user manual carefully and use the device only as directed. RENPHO accepts no responsibility for any cause of injuries due to misuse or negligence to follow the instructions outlined. Please keep this manual for future reference.

ABOUT THE PRODUCT

What's in the Box

Specifications

Product Name: Smart Eye Massager
Model: RF-EM001S
Input: 5V 1A
Rated Power: 5W
Battery Capacity: 1500mAh
Battery Voltage: DC 3.7V
Charging Time: about 3.5 hours
Working Time: 90-240mins

USING THE PRODUCT

Charging

1. Fully charge the device before the first use. Charge the device using the provided Type-C charging cable and a DC 5V 1A charger (not included).
2. Low power warning: The indicator flashes red slowly, accompanied by a voice prompt "Low power, please charge".
3. It takes about 3.5 hours to fully charge the device. The indicator flashes red slowly while charging. Once charging is complete, the indicator will turn solid red.
   Note: Do not use the device while charging.

Wearing

1. Remove any eye accessories (e.g. eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device.
2. Wear the device and ensure it fits your eyes properly. Adjust the elastic band to fit your head.

Note: Your vision may become blurry for a while, as expected after using the device. It is recommended to close your eyes for a few minutes until your vision goes back to normal.

Operation

1. Long press to turn on/off the device.
   Once the device is turned on, the indicator will be solid white and the default setting is Air Pressure Level: soft, Heat: on, Volume Level: 3, Voice Mode: on, Bluetooth: on.
2. Short press to cycle through 5 modes:
   M1: Air Pressure + Heat
   M2: Air Pressure + Heat + Vibration
   M3: Air Pressure
   M4: Heat Only
   M5: Vibration

1. Short press to cycle through soft pressure (Default)/strong pressure/no pressure.
2. Long press to switch between silent mode and voice mode. Once silent mode is activated, the voice broadcast and built-in music will be disabled. The music from your phone or Renpho Health App will be paused but can be resumed via your phone or App.

1. Short press to cycle the music volume through Level 3
   (Default)/Level 4/Level 5 (Max.)/Level 0/ Level 1/Level 2.
2. Long press to enter the next track when the device is playing music from your phone or Renpho Health App.
   Note: The volume of the voice broadcast cannot be adjusted.

Bluetooth Music Connection

1. Turn on the device and enable Bluetooth on your smart-phone.
2. Search for "RF-EM001S Music" and connect it to play your own music playlist through the device.
   Note: Once paired successfully, the device will be automatically connected to Bluetooth every time it is turned on. Indicator Description

Auto-off Timer

The device will automatically shut off after 15 minutes of continuous use unless you select another timer via the app.

Memory Function

1. Except in DIY mode, the device will recall the last selected mode and pressure level once turned on again.
2. Except in DIY mode, the device will recall the last selected pressure level and volume while switching modes.

APP INSTRUCTIONS

1. Download the App
   Scan the QR code below or search for "Renpho Health" from the Apple App Store or Google Play to download the Renpho Health App.
   Renpho Health
   Note: Due to continuous updates and improvements, the "Renpho Health" App may appear slightly different.
   
   Renpho Health
   
   
   
2. Log in/Sign up
   1. Log in directly with an existing Renpho App account.
   2. If you don't have any Renpho App account, tap "Sign up". Register a new account for Renpho Health App using your email address and complete your profile information.
3. Connect to the App
   Before connecting to the Renpho Health App, enable Bluetooth on your smartphone (Android System also requires location access) and turn on the eye massager.
   • Method 1
     Open the app, and a window will pop up and tap "Connect".
     
   • Method 2
     
     1. Open the app, and tap "+" on the top right corner of the "Device" page to pair manually.
     2. Select "Massage" and tap "Eyeris Smart".
     3. A window will pop up and tap "+".

Tip:

1. When the eye massager is connected to the app, you will hear a voice prompt "App connected".
2. Once the device has started operating the mode set via the app, please do not touch any button on the device while wearing it to avoid changing the settings. Alternatively, you can lock the buttons via the app before wearing the device.

Lock the Buttons or View the FAQ

Tap on the "Settings" tab to choose a lock time to prevent accidentally touching the buttons on the eye massager during use or refer to the FAQ when you have any concerns or questions.

Preset Your Standard Mode

After successful app connection, the eye massager will start with preset settings and you can check its battery level, timer, current mode, air pressure level, volume level and voice broadcasting or adjust them on the Presets page according to your preference.
Note:
The device features a memory function that can recall the last preset mode and pressure level after reconnecting to the app or recall the last selected volume while switching modes.

1. Time: Tap to gain another 15-min massage session.
2. Massage Mode: Choose your preferred one from 5 massage modes.
3. Air Pressure: Adjust the air pressure level between soft and strong or turn it off.
4. Volume: Adjust volume level between level 1/2/3/4/5 or turn it off.
5. Voice Broadcast: Choose to turn it on or off.

DIY Your Massage Session

1. Tap on the "Customize" tab and tap "Add" to customize your massage session by choosing massage mode, air pressure level, heating level, vibration, time and music.
2. After choosing, tap "Save" to enter a name and then save your created mode. You can add up to 15 customized modes to your DIY mode list through "+".
3. Tap " " to top your favorite DIY massage session.
4. To edit your DIY mode, tap " " and save.
   Note:
   To enjoy the edited settings in the selected DIY mode, switch to another mode after saving changes and then back to the edited DIY mode.
5. To remove the mode from the DIY mode list, swipe left and tap " ".
6. Tap " " to experience your selected DIY mode and you can control the voice broadcasting and volume level via the app.
7. To exit the running DIY mode, tap "<" and choose another mode OR turn to Presets page and tap "<" to disconnect the app directly.
   

Enjoy Meditation MV/Music or Your Playlist

1. Tap on the "Sounds" tab and follow the on-screen instructions to connect to "RF-EM001S Music" through your phone settings.
   Note:
   You can enjoy meditation music from the app or your playlist through the eye massager only when Bluetooth (RF-EM001S Music) is connected. Once paired successfully, the device will be automatically connected to Bluetooth every time turned on, followed by a voice prompt "Bluetooth Connected".
2. Download the meditation music/MV.
3. Tap the downloaded music/MV to play and choose to tap " " to add it to your favorite. (When the MV is playing, you can tap " " to play the MV in landscape mode. )
4. To exit the MV or music, tap " ".
5. To listen to meditation MV or music in the background, tap "<". Tap "X" to exit.

Note:
You can listen to your favorite meditation MV or music tracks in the background while exploring the Favorite page. This exclusive feature is only available on the Favorite page.

CLEANING AND MAINTENANCE

1. Turn off the device or unplug the charging cable and allow the device to cool down before cleaning or storing.
2. Wipe the surface with a soft cotton cloth slightly dampened with mild detergent. Do not use abrasives, solvents, chemical cleaners, or harsh detergents.
3. Do not expose the device to direct sunlight or high temperatures. If the device has not been used for over 3 months, please charge it from time to time to prolong its lifespan.
4. It is recommended to wipe off any sweat, eye cream, or cosmetic residue left on the protein leather surface after use to prolong the lifespan of the device.
5. Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer's warranty.

TROUBLESHOOTING GUIDE

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.
Tel: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: support@renpho.com (US&CA) support-au@renpho.com (AU)
*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using this device, the following basic precautions should be always followed:
Please consult your doctor if you are any of the following persons:

• Persons who had undergone eye surgery or eye conditions such as glaucoma, cataract and retinal detachment
• The elderly
• Pregnant or postpartum women
• Persons allergic to leather material
• Persons with skin infections, sensitivity, redness and/or burns on the skin
• Persons with any swelling or wound around the eye areas
• Persons with a heart condition, malignant tumors, or other serious health conditions
• Persons being treated due to medical condition
• Persons with high or abnormal blood pressure

If you feel any discomfort, please stop using the device immediately.

1. The device is intended for household use only and not for medical use.
2. This device can be used by children aged 8 and above and by persons with reduced physical, sensory or cognitive capabilities or lack of experience and knowledge only if they have been given supervision or instructions concerning the use of the device in a safe way and understood the hazards involved.
3. Children should not play with the device. Cleaning and maintenance should not be made by children.
4. Remove contact lenses, glasses, false eyelashes, hairpins, hair accessories, etc. before using the device.

To reduce the risk of electric shock:

1. Always unplug the device from the electric outlet after charging and prior to using, cleaning or storing.
2. Never use pins or other metallic fasteners with this device.
3. The device is not waterproof. Keep away from liquids. Do not immerse in water.

To reduce the risk of fire, electric shock, or injury to persons:

1. Close supervision is necessary when this device is used by, on, or near children, invalid, or disabled persons.
2. Do not use the device while driving or walking.
3. Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
4. Do not use the device with wet hands.
5. Never operate this device if it is not working properly, has been damaged, or dropped into water. Do not attempt to disassemble or repair the device. Return it to the service center for examination and repair.
6. Do not expose the device to direct sunlight. Keep the device away from humidity, heat, corrosive gas, and flammables.
7. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Only use the charger (DC 5V 1A, not included) to recharge the device.
9. Avoid contact with sharp objects.
10. The device has a heated surface. Persons insensitive to heat must be careful when using this device.
11. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.
12. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the device frequently to reduce the risk of blistering.

SAVE THESE INSTRUCTIONS