RENPHO RP-EM2020C Manual
![]()
Introduction
Please read the user manual carefully before use and keep it in a safe place for future reference. If you need assistance, please contact our support team
About the Renpho Cordless Massager
What' s in the box
Cordless Massager x 1
Massager Head x 5
Storage Bag x 1
Adapter x 1
User Manual x 1
Product Introduction
![RENPHO - RP-EM2020C - Product Introduction - Part 1 Product Introduction - Part 1]()
![RENPHO - RP-EM2020C - Product Introduction - Part 2 Product Introduction - Part 2]()
Battery Indicator
When the massager is turned on, the indicator will display the corresponding power value through the digital display. ( From left to right)
4 green lights on (
100%, >75%)
3 green lights on (
75%, >50%)
2 green lights on (
50%,> 25%)
1 green light on (
25%, > 5%)
When the battery power
10%, >5%, the power indicator will change from a steady green light to a steady red light, until it will stop working
![]()
Production Specification
Input: 12V
1A
Rated Power: 12W
Battery Capacity: 2500mAh
Charging Time: 3 hours
Usage Time: about 140 minutes
Timer: 20 minutes
Product Size: 425x76x127mm/16.7x3.0x5.0in
Net Weight: 1.5kg/3.31b
Gross Weight: 1.65kg/3.61b
Operation Instruction
Before use:
Fully charge the massage before first use. The massage runs for about 140 minutes on a full charge. The specific working time depends on how you use it.
- Plug the adapter into the charging port.
- During charging, the first green LED indicator on indicates 25% battery power, the the second green LED indicator on indicates 50% battery power, the the third green LED indicator on indicates 75% battery, and the fourth LED indicator stays on green indicates 100% battery power. Unplug the adapter after full charge, the LED indicator will be off.
- The battery must be recharged when stored three months.
Noted: The massage is designed to work battery only. It will not work when the AC adapter is connected.
Using the Massager
- To turn on the massage, long press the power button for 2s. To turn off the massager, short press the power button. The indicator light is always on when using The default setting is mode 1 (continuous vibration) and level 3 of intensity
- There 5 massage mode settings.
Mode 1: Continuous vibration
Mode 2: Vibration at 1s interval
Mode 3: Vibration at 0.5s interval
Mode 4: Continuous 2s vibration + vibration at Is interval
Mode 5: Vibration at 0.5s interval*3 + continuous 2s vibration
To change the massage mode, press the Mode button to select a massage mode upon your reference. - The massager has 5 intensity settings. To change the intensity, press the "+" to increase the intensity and press the "-" to reduce the intensity You will hear a beep with each press. If there is no sound prompt from the buzzer, it means that it is already the highest/lowest level of intensity
Timing Function: The massager will automatically shut down after 20 minutes of continuous work.
Noted: When you want to change the massage node, please turn off the device firstly
Troubleshooting
PROBLEM | CAUSE | SOLUTION |
Massager doesn't work | The plug is not well plugged in the socket | Reinsert the plug. |
Short press the Power button. | Need to long press the Power button to turn on the massager. |
Can't hear a tone when pressing the "+" Increase Intensity Button. | The maximum intensity has been reached. | Press the Reduce Intensity Button and you will hear a beep, if not please contact customer support. |
Can't hear a tone when pressing the "-"lncrease Intensity Button. | The intensity has reached the lowest level. | Press the "+" Increase Intensity Button and you will hear a beep, if not please contact customer support. |
The massager shuts off automatically | The massager will automatically shut down after 20 minutes of continuous work. | Long press the Power button to restart the massager for another 20 minutes. |
The overheat protection function will shut off the massager automatically when it's too hot. | Wait for the massager to cool down before restarting it. |
The massage head is sticky | The heating function is turned on when using 2 additional massage heads. massage heads. | DO NOT use the heat function when attached the 2 additional |
Care and Maintenance
- Place the massager in a safe, cool, and dry place when not in use.
- Always unplug the massager prior to cleaning.
- After use, wipe massager with a soft, damp cloth using non-abrasive cleaners. If necessary, clean with a sterilizer.
- DO NOT submerge the massager in water or any other liquid.
- Keep away from all solvents and harsh detergents.
- DO NOT attempt to repair this massager. There are no user-serviceable parts.
- DO NOT dispose the massager in a landfill. It contains a Li-ion battery and other electrical components, which are considered hazardous E-waste.
Important Safety Instruction
![]()
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved
Children shall not play with the appliance
To reduce the risk of electric shock, fire and personal injury, this product must be used as follows:
- DO NOT reach for an appliance that has fallen into water.
- DO NOT place in or drop into water or other liquid
- DO NOT place or store the device in wet environments or high temperatures.
- DO NOT drop or improperly use the device, do not remove the screw or attempt to disassemble, do not change or modify the device in any method.
- DO NOT operate continuously for more than 30 minutes at any given time
- Always unplug before cleaning. DO NOT operate or charger the product unattended
- The use or non-rated voltage not (DC 12V
1A) is prohibited - For adults only, it can be used only on dry parts of body and clean skin.
- Use the massager only in the soft tissues of body without causing pain or discomfort; Do not use on any hard such as bones on the head or the body
- Use only massage heads that produce the best results.
- Whether it is controlled by underground pressure or pressure, it may cause bruises; Often check the massage area, you should stop using immediately once it appears with signs of pain or discomfort
- Avoid contact with the massage head and the body at the finger, hair or other parts of body. Beware of pinching
- DO NOT press the massage head vigorously during operation.
- DO NOT use the same part for a long time in a row if you feel unwell, please stop using it immediately. Infants, minors, pregnant women, pacemakers, fractures or metal contents in the body should not use the machine
- This product is prohibited under the following conditions: Blood stasis Tumor site Heart disease, with a pacemaker or defibrillator If you have experienced joint surgery within 90 days, the product should not be used on the body with 3 inches the surgical position. Sensitive areas: head, face, cervical vertebrae, spine vertebral body. Positions close to the bone with less muscle coverage: the humerus, the back of the foot, the back of the band
- DO NOT repair the massager, or replace parts by yourself. Please contact customer service for any issue.
- If high temperature or foul odor is experienced while using the product, stop using immediately and unplug the device.
- DO NOT put your hands in the gap between the head and the body of the massager when it's working.
- DO NOT use this product for more than 30 minutes at a time
Documents / ResourcesDownload manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download RENPHO RP-EM2020C Manual
Need help?
Do you have a question about the RP-EM2020C and is the answer not in the manual?
Questions and answers