RENPHO R-WMG10 Manual

About the Product

What's in the Box

1 X RENPHO MINI THERMAL

4 X Silicone Massage Head Casing

2 X Silicone Casing

1 X Travel Case

1 X USB-C Charging Cable

Product Parameter

Product Name: Massage Gun

Model: R-WMG10

Input: 5V 2A

Battery Voltage: DC 7.4V

Speed: 1800-3000r/min

Amplitude: 6mm

Battery Capacity: 2500mAh 18.5Wh

Auto-off Timer: 10 minutes

Charging Time: about 3H

Operating Time: about 3H

Dimension: 148 x 106 x 46mm

Weight: 356g

Product Overview

1. Speed Level Indicator
2. Power Button
3. Power Indicator
4. Charging Port
5. Non-removable Heating Massage Head

Before Using

Charge the Device

* To ensure optimal performance, please fully charge the device before its first use.

1. Please charge the device using the provided USB-C charging cable and a DC 5V 2A charger (not included) when the Power indicator flashes red.
2. It takes about 3 hours to fully charge the device. Once the charging process is complete, the Power indicator will turn green and then turn off to optimize energy consumption.
   Note:
   • For safety reasons, the device cannot be turned on while charging.
   • The device runs on a single charge for 3 hours (vary by speed level and pressure applied during use).

Choose an appropriate massage head and attach it

Note: Do not install or replace the massage head while the device is operating.

Heating head (Non-removable)

(When using the heating function, no need to put any silicone head on.)
For a more effective massage

Conical head casing

For deep tissues, trigger points, and small muscle groups

Spherical head casing

For quads, glutes, large muscle groups, and general areas of soreness

Claw-shaped head casing

For sensitive muscle areas like spine, neck and Achilles tendon

Flat head casing

For the shoulder blades and IT bands or for a relaxing full-body massage

Using the Product

1. Press and hold the Power button for 2s to turn on the device, speed level 1 will be activated by default.
2. Press the Power button to cycle through the speed levels among Level 1/2/3/4/0 (standby mode).

3. To turn off the device, press and hold the Power button for 2s.

Auto-off Timer: The device will automatically shut off after 10 minutes of operation. It is not recommended to use the device for more than 30 minutes at a time.

Heating Function

1. Double press the Power button to enable the heating function. Power indicator will turn red.
2. Double press again to disable the heating function. Power indicator will turn back to green.
   Heating Temperature: 115℉/46℃.

Tips:

1. Massage stiff muscles for up to 2 minutes to promote relaxation.
2. It is recommended to start with the lowest setting and gradually increase the speed as you adapt to the intensity.
3. Do not apply too much pressure on the device during your session, or the device will stall to prevent injury or bruising.

Replacing the Casing

1. Twist off the casing instead of using your fingernail to remove it.
   
2. To install a casing, simply put on and ensure seamless fit without gaps.

Cleaning and Maintenance

1. Place the device in a cool, dry place when not in use.
2. Always turn off the device before cleaning. Wipe with a soft cloth slightly dampened with water or non-abrasive cleaners. Keep away from all solvents and harsh detergents.
3. Do not attempt to disassemble or repair the device. The device does not contain user-serviceable parts.

Troubleshooting Guide

Customer Service & Warranty

Please feel free to contact us if you have any questions or concerns. RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

TEL: +1(844) 417 0149 (US&CA)
Monday-Friday 9:00AM-4:30PM

+44(0)7434 666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM (GMT)

Email: support@renpho.com (US&CA)
support-eu@renpho.com (UK&EU)

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery.
For warranty terms and conditions, please visit: https://renpho.com/pages/warranty-terms-and-conditions

Important Safety Instructions

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.

When using this device, the following basic precautions should be always followed:

1. The device is intended for household use only and not intended for medical use.
2. This device is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.
3. Children should be supervised to ensure that they do not play with the device.

To reduce the risk of electric shock:

1. Do not attempt to retrieve the device if it falls into water.
2. Do not use while bathing or in a shower.
3. Do not use the device with wet hands.
4. Do not place or store the device in areas where it may fall or be pulled into a tub or sink. Do not place in or drop into water or other liquid.

To reduce the risk of fire, electric shock, or injury to persons:

1. Please consult your doctor before using if you are a user of the following persons:
   1. Children under 8
   2. Pregnant women
   3. Persons with blood stasis
   4. Persons with fractures
   5. Persons with heart disease, a pacemaker, defibrillator, or metal contents in the body
   6. If you have experienced joint surgery within 90 days, do not use the device on your body within 3 inches of the surgical site.
      If you feel unwell or have any unusual discomfort, please stop using the device immediately.
2. Do not use the massage gun on
   1. Sensitive skin, swollen or inflamed areas, in areas where there is poor circulation, where skin eruptions are present, or in the area of unexplained abdominal pain
   2. Head, face, cervical vertebrae, body bones, varicose veins, tumor site, throat area, any possible fracture site, positions close to the bony areas: the humerus, the back of the foot, the back of the hand, etc
   3. Genital area (Do not use this device for sexual purposes. It is a powerful massaging device and may cause severe bodily harm.)
   4. Unconscious or sleeping persons
3. Do not operate under a blanket or pillow. Excessive heating may occur and cause fire, electric shock, or injury to persons.
4. Never operate on a soft surface such as a bed or couch where the air openings may be blocked.
5. Close supervision is necessary when this device is used by, on or near children, invalids, and disabled persons.
6. Use this device only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
7. Never operate this device if it is not working properly, has been damaged, or dropped into water.
8. Never drop or insert any object into any opening.
9. Do not operate in the areas where aerosol (spray) products are being used or where oxygen is being administered.
10. Do not keep the device near a magnetic field or in the areas where it can be affected by a magnetic field as it may cause batteries to discharge.
11. Avoid touching the gap between the massage head and body with your finger or hair to avoid pinching.
12. Keep the device away from heat and avoid using it in places where the surrounding temperature is relatively hot.
13. Do not drop, apply excessive force or heavy weight over the device to avoid malfunction and/or damage.
14. If a high temperature or foul odor occurs while using the device, stop using the device immediately.
15. Do not use the device in close proximity to long hair, loose clothing or jewelry.
16. Avoid applying excessive pressure on the massage head and refrain from massaging the same area continuously for an extended period of time.
17. The device has a heated surface. Persons insensitive to heat must be careful when using the device.
18. Massage heads are made of silicone. Use with caution if allergic.

About the Battery

1. Do not expose the device or battery to excessive temperatures.
2. Be aware of the risk of terminals of the battery-operated device or battery being short- circuited by metal objects.
3. This device contains batteries that are non-replaceable. When the battery is at end of life, the device shall be properly disposed of.
4. Do not dismantle, open or shred battery.
5. Do not subject cells or batteries to mechanical shock.
6. In the event of a cell leaking, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
7. Secondary cells and batteries need to be charged before use. Always use the correct charger and refer to the manufacturer's instructions or product manual for proper charging instructions.
8. Do not leave a battery on prolonged charge when not in use.
9. After extended periods of storage, it may be necessary to charge and discharge the cells or batteries several times to obtain maximum performance.
10. 
    The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not recharge, disassemble, heat above 100°C (212°F).

SAVE THESE INSTRUCTIONS

Documents / Resources

References

• Warranty Terms and Conditions – RENPHO US

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