HP FAX 1250 Series User Manual page 78

quality (noise) can cause faxing problems. You can check the sound quality
of the phone line by plugging a phone into the telephone wall jack and
listening for static or other noise. If you hear noise, turn off your DSL modem
and completely remove power for at least 15 minutes. Turn the DSL modem
back on and listen to the dial tone again.
If the phone line is still noisy, contact your telephone company. For
information on turning your DSL modem off, contact your DSL provider for
support.
● If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP Fax directly to the telephone wall jack.
The HP Fax is having problems sending a manual fax
Solution
● Make sure the telephone you use to initiate the fax call is connected directly
to the HP Fax. To send a fax manually, the telephone must be connected
directly to the port labeled 2-EXT on the HP Fax, as shown below.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the HP Fax to connect to the "1-
3 Telephone
● If you are sending a fax manually from your phone that is connected directly
to the HP Fax, you must use the keypad on the telephone to send the fax.
You cannot use the keypad on the control panel of the HP Fax.
User Guide
Note You might notice static on the phone line again in the future. If
the HP Fax stops sending and receiving faxes, repeat this process.
LINE" port
Note If using a serial-type phone system, please connect your
phone directly on top of the HP Fax cable which has a wall plug
attached to it.
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