Step 2: Up And Running - Juniper Day One+ LWC Manual

NOTE: On Captive Portal versions earlier than 1.0.43, if you are unable to configure an IP address via. DHCP,
you must manually assign an IP address to the connecting device and accept an unsecured connection. For
more information, see
If the LWC does not connect to the cloud, click Download Light RSI to download the light RSI file, create a Tech Case
in the Juniper Support Portal, and attach the downloaded RSI file to the case.
In some cases, the Juniper support engineer might ask you to attach the Extensive RSI file to the case. To download
it, click the Download Extensive RSI.
The Juniper support engineer might ask you to reboot the LWC for troubleshooting. To reboot the LWC, click
REBOOT.
If you want to shut down the LWC, click SHUTDOWN.

Step 2: Up and Running

IN THIS SECTION
Access Juniper Support Insights | 12
View the Lightweight Collector Connection Status | 14
Onboard Devices | 14
View Notifications | 16
View Operational Dashboards and Reports | 16
Prepare for a Remote Connectivity Suite Request | 18
Now that you've deployed the Lightweight Collector (LWC), let's get you up and running with Juniper Support Insights
(JSI) on Juniper Support Portal!
Access Juniper Support Insights
To access Juniper Support Insights (JSI), you must register on the
(Super Admin, Admin or Standard) assigned. To get a user role assigned, contact
Services team.
JSI supports the following user roles:
https:/ /supportportal.juniper.net/KB70138.
User Registration portal. You also require a user role
Juniper Customer Care
12
or your Juniper