Figure E-2 Troubleshooting Flowchart - Cisco CSS11501S-C-K9 Configuration Manual

Appendix E Troubleshooting
Figure E-2 Troubleshooting Flowchart 2
Can the
device be
No
pinged?
Configure test
environment and
test device
oepration
Does the
device operate as
expected?
Yes
Continue with
configuration and
operation as desired
No
Are all
necessary logical
No
services active?
Yes
Does "show
netstat" display
No
proper listening
sockets?
Yes
Is the proxy
set to transparent
No
operation?
Yes
Refer to the
Configuration
Guide Deployment
section
78-13124-06
Are the client and Reconfigure client and/or
device on the same device for same subnet or
No
routable subnet?
Yes
Identify L1/L2/L3
network problem
Activate services
on all devices
(offloader, load
balancer, Web
server, etc.)
Check the
localport and
transparency
settings; reload if
necessary
Continue with
next flowchart
Cisco 11000 Series Secure Content Accelerator Configuration Guide
configure routing device
Troubleshooting the Hardware
E-7