Cisco CSS11501S-C-K9 Configuration Manual page 419

Appendix E Troubleshooting
Table E-1 Troubleshooting the Hardware (continued)
Possible Problem
Telnet cannot find the appliance on the network
(software).
The serial console displays either
.
failure>>
78-13124-06
Recommended Action
Make sure the computer you are using the
configure the device or module is on the same
subnet and VLAN (if applicable) as the appliance.
Make telnet management is enabled, as
appropriate. Use the show device command using
a serial management session to verify
management access. If telnet management is
disabled, enter Configuration mode and use the
telnet enable command. Also verify the TCP port
specified for management sessions. If you have
changed the management port from the default,
you must use the user-configured TCP port.
The device might be operating in FIPS Mode.
Telnet management is unavailable in FIPS Mode.
Use a serial management session to connect to the
device.
or A serious error has occurred. Please see
>> self-test
Appendix D, "MiniMax Command Summary" for
more information.
Cisco 11000 Series Secure Content Accelerator Configuration Guide
Troubleshooting the Hardware
E-3