Denon AVR-2312CI Owner's Manual page 144

GAudioH
Symptom
Audio is not output. • Check the connections for all devices.
• Check the speaker connections and configurations.
• Check whether the audio device power is turned on.
• Adjust the master volume.
• Cancel the mute mode.
• Select a suitable input source.
• Select a suitable input mode.
• Disconnect the headphones. No sound is output from the
speakers when headphones are connected.
No sound is • Check if the surround speakers are connected to the SURROUND
produced from terminals.
surround speaker.
No sound is • Check if "Amp Assign" is set appropriately in order to output
produced from audio from the surround back speakers.
surround back • Set "Speaker Config." – "Surr.Back" on the menu to something
speaker. other than "None".
• Set "Surround Parameters" – "Surround Back" on the menu to
something other than "OFF".
• Set the surround mode to something other than "STEREO" and
"VIRTUAL".
No sound is
• Set "Surround Parameters" – "PLgz Height" on the menu to
produced from front
"ON".
height speaker.
• Check if "Amp Assign" is set appropriately in order to output
audio from the front height speakers.
• Set "Speaker Config." – "Front Height" on the menu to something
other than "None".
No sound is • Check the subwoofer connections.
produced from
subwoofer.
• Turn on the subwoofer's power.
• Set "Speaker Config." – "Subwoofer" on the menu to "Yes".
• If "Front" and "Center" for "Speaker Config." are set to "Large",
and "Subwoofer Mode" is set to "LFE", no sound may be output
from the subwoofers, depending on the input signal or selected
surround mode.
Cause/Solution
10,
14,
C 6, 59,
60, 61, 62,
C 6, 59,
60, 61, 62,
Symptom
Page
DTS sound is not • Set "Decode Mode" on the menu to "Auto" or "DTS".
output.
C 3, 8,
1 1, 1 2, 1 3,
Dolby TrueHD, DTS- • Make HDMI connections.
1 5, 1 6, 1 7
HD, Dolby Digital
Plus audio is not
output.
63, 64
• Check that "Speaker Config." – "Center" or "Surround" is set
Dolby PLg mode or
–
to other than "None". If the speaker system is 2.0/2.1ch, this
DTS NEO:6 mode
27, 80
surround mode cannot be selected.
cannot be selected.
27, 80
• When headphones are used, Dolby PLg or DTS NEO:6 cannot be
26, 80
selected.
91
Audyssey MultEQ ®
• Switch the surround mode to other than "DIRECT" or "PURE
125
XT, Audyssey DIRECT".
Dynamic EQ ® and • When headphones are used, MultEQ ® XT, Dynamic EQ ® and
–
Dynamic Volume ® cannot be selected.
Audyssey Dynamic
Volume ® cannot be
selected.
102
Dynamic EQ ® and • Run Audyssey ® Auto Setup.
Dynamic Volume ®
103
cannot be selected.
RESTORER cannot • Check that an analog signal or PCM signal (fs=44.1/48 kHz) is
96
be selected. input. For playback of multichannel signals such as Dolby Digital
or DTS surround, RESTORER cannot be used.
52
• Switch the surround mode to other than "DIRECT" or "PURE
DIRECT".
96
102
103
63, 64
–
102
102, 103
141
Cause/Solution Page
91
8
102
–
52
–
19, 65
99
52