Security Events - Dexcom stelo Manual

SBOM (Software bill of materials)
An SBOM can help you understand the software components within your system. You
can find an SBOM Request Form at account.stelo.com.

Security events

The Stelo by Dexcom app will notify the user when a security issue is detected, such
as attempting to use the app on a jailbroken (Apple) or rooted (Android) smart device,
or when the transmitter is not reachable.
Additionally, Dexcom publishes system-impacting cybersecurity events users should
be aware of at dexcom.com/security-bulletins.
End of product support
Transmitter
The transmitter firmware is provided in the single-use disposable transmitter with the
1
built-in sensor. Each sensor session lasts up to 15 days , plus a 12-hour grace period
at the end.
1
A study was conducted to assess the sensor life where 77.9% of sensors lasted the full 15 days. In other
words, when using the product per the package labeling, approximately 20% of sensors may not last for the
full 15 days, 10% of these sensors may last less than 12 days.
App
Dexcom supports the original Major Operating system (OS) for the App version release
as well as up to 2 subsequent major OS releases. Therefore, the expected lifetime of
an app version is estimated to be approximately 3 years.
When an app or OS version is obsoleted, the user is given at least 30 days to update
their software before it becomes incompatible and no longer supported.
For currently supported devices and operating systems, go to
stelo.com/compatibility.
16 • Technical Information | Stelo Glucose Biosensor User Guide 103