D-Link DVG-G1402S User Manual page 53

DVG-G1402S User's Manual
Frequently Asked Questions
Q: Can I use my DVG-G1402S on a MGCP network?
A: No, the DVG-G1402S is a SIP device and uses the SIP protocol in handling all of the
telephony elements.
Q: I need to open certain ports, where do I go to make this configuration change?
A: This can be done in the "Firewall Rules".
1) Select Firewall Rules in the Web GUI menu.
2) Select "Edit" in Set# 1.
3) In line # 1, select "Edit."
4) Make the necessary modifications on this screen.
5) Be sure to select "Enable" in the Firewall Rule State drop down menu.
6) Click "Save".
a.
b.
7) If no more changes need to be made, click "Save Changes and Reboot."
Q: Why can't I access the web-based configuration utility.
A: There may be a few reasons you cannot access the configuration utility. Please check
the following:
1) Make sure you have Java enabled and are using an updated web browser.
2) Verify physical connectivity by checking for solid link lights on the device. If you do
not get a solid link light, try using a different cable or connect to a different port on
the device if possible. If the computer is turned off, the link light may not be on.
3) Disable any Internet security software running on the computer. Software firewalls
such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows XP
firewall may block access to the configuration pages. Check the help files included
with your firewall software for more information on disabling or configuring it.
4) Check your Internet settings:
D-Link Systems, Inc.
Click "Exit."
If you are entering more than 1 rule, click "Edit" in the next line and repeat
the previous steps. If not, Click "Exit" again on the lower left side.
a. Go to Start > Settings > Control Panel.
b. Double-click the Internet Options Icon.
c. From the Security tab, click the button to restore the settings to the
defaults.
d. Click the Connection tab and set the dial-up option to Never Dial a
Connection. Click the LAN Settings button and make sure everything
is unchecked. Click OK.
e. Go to the Advanced tab and click the button to restore these settings
to their defaults. Click OK twice to save your settings. Close the
browser and then open it.
FAQs
53