Range Hood Troubleshooting - Awoco RH-C06-FC Owner's Manual

RANGE HOOD TROUBLESHOOTING

Before Calling for Service
Issue
The air damper does not open after
installation
The range hood doesn't turn on
The range hood turns on but the
LED light doesn't
The range hood vibrates when the
blower is on
The blower or fan seems weak
The lights work but the blower is
not spinning at all or is rattling
The hood is not venting out properly
The fan wheel is rattling or out of
balance
12
Possible Cause / Solution
If the air damper does not open freely when the hood turns on, the
smoke can't be sucked out.
• Remove the duct attached to the hood, clear any debris that
are blocking the air damper, and make sure that the air damper
can open freely before reconnecting the duct.
• Check if the range hood is plugged in. Make sure that all power
is turned ON, the fuse isn't blown and all electrical wirings are
properly connected.
• Replace the defective LED assembly. Refer to Range Hood Care
section for instructions.
• Check and tighten the mounting screws to secure the hood to
the cabinet or wall properly.
• Check that the duct size used is at least 6" or 3-1/4 x 10". Range
hood WILL NOT function efficiently with insufficient duct size.
For example: 6" duct over 7" top vent and not sealed properly.
• Check if the duct is clogged or the damper (half-circular flapper)
is not installed correctly or opening properly. A tight mesh on a
side wall cap might also cause restriction to the air flow.
• The blower might be jammed or scraping the bottom due to
shipping damage.
• Disconnect the power cord, remove the fan grill and the fan
blade, might see the fan blade or/and motor is not in the proper
position (offset from the center). Try to fix/adjust it or please
contact us immediately.
• Make sure the distance between the stove top and the bottom
of the hood is within recommended 24" and 30" in distance.
*Due to different ceiling height configurations, the recommended
height may not be applicable.
• Reduce the number of elbows and length of duct work. Check if
all joints are properly connected, taped and sealed.
• Make sure the power is on high speed for heavy cooking.
• Refer to our video guide on How to Adjust the Fan Wheel to
Avoid Noises. (https:/
• Disconnect the power cord, then remove the fan grill and release
the screw in the center of the fan wheel. Take the fan wheel
down and then reinsert the fan wheel back to the proper position
and tighten the screw.
• If the fan wheel is out of balance, locate and press on the higher
side with moderate force to adjust its position. (This aluminum
fan wheel can be adjusted by hand, please try it a few times until
it is balanced.)
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