Responding To Error Messages; Call-For-Service Messages - Canon LBP-1760 User Manual

Responding to Error Messages

Call-for-service messages

Service messages are displayed when a serious problem is detected inside the printer.
Every time you turn on the printer, it runs an internal test. If any problems are detected
during the self-test or at any other time during operation, a service message will be
displayed as follows, nn-nn ERROR:
Where nn-nn is replaced by numbers. (e.g. 5F-50) If such a message persists, the
printer requires servicing by a qualified technician. When service message appears,
follow the procedure below:
1
As soon as a service message appears, turn the printer off and wait for a few moments.
2
Turn the printer on again and check the display to see if the printer returns to normal.
If you see the READY message, the printer has returned to normal status and you can
continue to use the printer.
If the service message still appears, make a note of the error numbers, turn the printer
off and unplug power cord from the wall.
3
Before you call for service, you will need the following information:
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Responding to Error Messages
The number of the error message.
Printer serial number (location described opposite page).
Place of purchase.
Nature of the problem.
Details of the action you have taken to try and clear the problem and the results.