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Canon 2207C025 User Manual

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LBP113w
User's Guide
USRMA-2446-00 2018-08 en
Copyright CANON INC. 2018

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Summary of Contents for Canon 2207C025

  • Page 1 LBP113w User's Guide USRMA-2446-00 2018-08 en Copyright CANON INC. 2018...

  • Page 2: Table Of Contents

    Contents Important Safety Instructions ......................2 ................................3 Installation ................................5 Power Supply ................................... 6 Handling ............................ 8 Maintenance and Inspections ................................9 Consumables Setting Up ................................13 ............................... 14 Main Functions ........................... 15 Preparations Required Before Use ..........................16 Preventing Unauthorized Access ..........................
  • Page 3 ............................. 77 Turning OFF the Machine ............................78 Using the Operation Panel ..............................79 Basic Screens ............................... 80 Home Screen ..........................81 <Status Monitor> Screen ............................83 Message Display ..............................84 Basic Operation ..............................86 Entering Text ................................. 87 Loading Paper ..........................
  • Page 4 ................... 149 Generating a Key and Certificate Signing Request (CSR) ..............152 Registering the Key and Certificate for Network Communication ........................154 Restricting the Machine's Functions ..........................155 Restricting USB Functions ......................... 156 Disabling HTTP Communication ............................157 Disabling Remote UI ....................
  • Page 5 .............................. 261 Clearing Paper Jams ........................... 262 Paper Jams inside the Machine ......................... 266 When a Problem Cannot Be Solved Appendix ................................268 ............................. 269 Third Party Software ..............................270 Feature Highlights ......................... 271 Going Green and Saving Money ............................272 Improving Efficiency ..............................
  • Page 6 Important Safety Instructions Important Safety Instructions Important Safety Instructions ........................2 ................................3 Installation ................................. 5 Power Supply ................................. 6 Handling ..........................8 Maintenance and Inspections ................................9 Consumables...

  • Page 7: Important Safety Instructions

    Canon will not be responsible for any damages resulting from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon.

  • Page 8: Installation

    ● If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Do not install in the following locations ●...
  • Page 9 Important Safety Instructions poorly ventilated rooms. To maintain a comfortable working environment, it is recommended that the room where the machine operates be appropriately ventilated. Also avoid locations where people would be exposed to emissions from the machine. Do not install in the following locations that may result in damage ●...

  • Page 10: Power Supply

    Important Safety Instructions Power Supply 2357-002 ● Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock. ● The machine must be connected to a socket-outlet with grounding connection by the provided power cord. ●...

  • Page 11: Handling

    ● Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.
  • Page 12 Important Safety Instructions Laser beam ● If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes. When transporting the machine ● To prevent damage to the machine during transport, perform the following. - Remove the toner cartridges and the drum cartridges. - Securely pack the machine in the original box with packing materials.

  • Page 13: Maintenance And Inspections

    Important Safety Instructions Maintenance and Inspections 2357-004 Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting(P. 227) . If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved(P.

  • Page 14: Consumables

    Important Safety Instructions Consumables 2357-005 ● Do not dispose of used toner cartridges or the like in open flames. Also, do not store toner cartridges, drum cartridges, or paper in a location exposed to open flames. This may cause the toner to ignite, and result in burns or fire.
  • Page 15 Important Safety Instructions ● Except when necessary, do not take out the toner cartridge from the packing material or from this machine. ● The toner cartridge is a magnetic product. Do not move it close to products susceptible to magnetism including floppy disks and disk drives.
  • Page 16 Be careful of counterfeit toner cartridges or drum cartridges ● Please be aware that there are counterfeit Canon toner cartridges or Canon drum cartridges in the marketplace. Use of counterfeit toner cartridge or drum cartridge may result in poor print quality or machine performance.
  • Page 17 Setting Up Setting Up Setting Up ................................13 ..............................14 Main Functions ........................15 Preparations Required Before Use ........................16 Preventing Unauthorized Access ........................18 Setting Up Using the Setup Guide ............................20 Setting the Date/Time ....................... 22 Setting Up the Network Environment .........................

  • Page 18: Setting Up

    Setting Up Setting Up 2357-006 Before using the functions of the machine, the environmental conditions must be set in advance. To begin with, check the sequences of flow required to complete the setup, and then perform the actual settings. Preparations Required Before Use(P.

  • Page 19: Main Functions

    Black and white LCD Wired LAN Wireless LAN Direct Connection Remote UI Default System Manager PIN Not specified ● For the available driver types, see the CD-ROM/DVD-ROM supplied with the machine, or see the Canon website (http://www.canon.com/). LINKS Viewing User's Guide(P. 289)

  • Page 20: Preparations Required Before Use

    Setting Up Preparations Required Before Use 2357-008 Set up the machine following steps 1 to 3 in order. For more information about a particular step, click on the link to go to the corresponding section. In addition, to use the machine safely, also check Preventing Unauthorized Access(P.

  • Page 21: Preventing Unauthorized Access

    Setting Up Preventing Unauthorized Access 2357-009 This section describes the security measures on how to prevent unauthorized access from the external network. This is a must-read for all users and administrators before using this machine, other printers, and multifunction machines connected to the network.
  • Page 22 IP address of the external network. The function installed to a Canon printer/multifunction machine enables you to set up the IP address filter. For information on how to set up an IP address filter, see Specifying IP Addresses for Firewall Settings(P.

  • Page 23: Setting Up Using The Setup Guide

    Setting Up Setting Up Using the Setup Guide 2357-00A When the machine is turned on ( Turning ON the Machine(P. 76) ) for the first time, the Setup Guide starts up to assist you to configure the initial settings of the machine by following the on-screen guidance. In the Setup Guide, the setting screens are displayed in the following order.
  • Page 24 Setting Up Read the message that is displayed, and press ➠ When the Setup Guide is complete, the Home screen appears.

  • Page 25: Setting The Date/Time

    Setting Up Setting the Date/Time 2357-00C Set the date and time for the machine. The date and time are used as the reference for the functions specifying the time, therefore, they need to be set accurately. Setting the Time Zone(P. 20) Setting the Current Date and Time(P.
  • Page 26 Setting Up Press ● Set <Time Zone> before setting the current date and time. If the <Time Zone> setting is changed later, the current date and time are also changed accordingly. ● The display format of the date and time can be changed, respectively. <Date Format>(P.

  • Page 27: Setting Up The Network Environment

    Setting Up Setting Up the Network Environment 2357-00E When connecting the machine to a wireless local area network (WLAN), you need to set an IP address unique to the selected network. For specific IP address settings, contact your Internet service provider or Network Administrator. ●...
  • Page 28 Setting Up Set the IP address as necessary. ● At the time of purchase, the machine is set to automatically acquire an IP address. Change this setting if you want to use a specific IP address. Setting IP Addresses(P. 36) LINKS Configuring Settings for Communication with a Computer(P.

  • Page 29: Connecting To A Wireless Lan

    Setting Up Connecting to a Wireless LAN 2357-00F Wireless routers (or access points) connect the machine to a computer via radio waves. If your wireless router is equipped with Wi-Fi Protected Setup (WPS), configuring your network is automatic and easy. If your networking devices do not support automatic configuration, or if you want to specify authentication and encryption settings in detail, you need to manually set up the connection.
  • Page 30 Setting Up ◼ PIN Code Mode Some WPS routers do not support the push button mode. If WPS PIN code mode is mentioned on the package or in the instruction manuals of your networking device, set up the connection by entering the PIN code. Setting Up Connection Using WPS PIN Code Mode(P.

  • Page 31: Setting Up Connection Using Wps Push Button Mode

    Setting Up Setting Up Connection Using WPS Push Button Mode 2357-00H If your wireless router supports WPS push button mode, you can easily set up a connection with a WPS button. ● How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help.
  • Page 32 Setting Up Wait until message <Connected.> is displayed. ➠ Wait several minutes until the IP address and other items are set automatically. Signal strength ● When more than one wireless router is available for connection, the machine connects to the device with the strongest signal.

  • Page 33: Setting Up Connection Using Wps Pin Code Mode

    Setting Up Setting Up Connection Using WPS PIN Code Mode 2357-00J If your wireless router supports WPS PIN code mode, generate a PIN code with the machine and register the code to the networking device. ● How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help.
  • Page 34 Setting Up ● Register the PIN code on the setup screen displayed in step 1. ● The PIN code must be registered within 10 minutes after selecting <Yes> in step 7. If an error message is displayed during setup ● Select <Close>...

  • Page 35: Setting Up Connection By Selecting A Wireless Router

    Setting Up Setting Up Connection by Selecting a Wireless Router 2357-00K You can search the wireless routers (or access points) available for connection and select one from the display of the machine. For the network key, enter a WEP key or PSK. Before selecting a wireless router, check and write down the required setup information, including the SSID and network key ( Checking the SSID and Network Key(P.
  • Page 36 Setting Up If your wireless router is not found ● Check whether the machine is properly installed and ready to connect to the network. Installation/ Settings Problems(P. 230) Enter the network key that you have written down. ● Enter the network key, and select <Apply>. ●...

  • Page 37: Setting Up Connection By Specifying Detailed Settings

    Setting Up Setting Up Connection by Specifying Detailed Settings 2357-00L If you want to specify the security settings in detail or cannot establish the wireless connection using the other procedures, manually enter all the required information for the wireless LAN connection. Before specifying detailed settings, check and write down the required information, including the SSID, network key, and wireless security protocols.
  • Page 38 Setting Up <Open System> Sets open system authentication, which is also called "open authentication." <Shared Key> Uses the WEP key as a password. When <Open System> is selected ● When connecting to a wireless LAN, the machine experiences an authentication error if the shared key authentication is set on the wireless router.
  • Page 39 Setting Up ➠ Wait several minutes until the IP address and other items are set automatically. Signal strength ● When more than one wireless router is available for connection, the machine connects to the device with the strongest signal. Signal strength is measured using RSSI (Received Signal Strength Indication). ●...

  • Page 40: Checking The Ssid And Network Key

    Canon website (http://www.canon.com/), and start it up from a computer connected to a wireless LAN. ● If no access point is displayed on the screen after startup of the "Canon MF/LBP Wireless Setup Assistant," check if the setup is completed both on the computer and the wireless LAN router.

  • Page 41: Setting Ip Addresses

    Setting Up Setting IP Addresses 2357-00S Connecting the machine to a network requires a unique network IP address. Two versions of IP addresses are available: IPv4 and IPv6. Configure these settings depending on the network environment. To use IPv6 addresses, you need to properly configure the IPv4 address settings.

  • Page 42: Setting Ipv4 Address

    Setting Up Setting IPv4 Address 2357-00U The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. You can test the network connection if necessary. Setting IPv4 Address(P. 37) Testing the Network Connection(P. 38) Setting IPv4 Address Select <Menu>...
  • Page 43 Setting Up ● Select <Off>. If you select <DHCP> when these services are unavailable, the machine will waste time and communications resources searching the network for these services. Check that <Auto IP> is set to <On>. ● If <Off> is selected, change the setting to <On>. Select <Apply>.
  • Page 44 Setting Up LINKS Setting IPv6 Addresses(P. 40) Viewing Network Settings(P. 43)

  • Page 45: Setting Ipv6 Addresses

    Setting Up Setting IPv6 Addresses 2357-00W The IPv6 addresses of the machine can be configured via the Remote UI. Before setting IPv6 addresses, check the IPv4 address settings ( Viewing IPv4 Settings(P. 43) ). You need to set the correct IPv4 settings to use IPv6 addresses. The machine can use the following multiple IPv6 addresses: Type Description...
  • Page 46 Setting Up [Use IPv6] Select the check box to enable IPv6 on the machine. When not using IPv6, clear the check box. [Use Stateless Address] Select the check box when using a stateless address. When not using a stateless address, clear the check box. [Use Manual Address] When you want to manually enter an IPv6 address, select the check box and enter the IP address, prefix length, and default router address in the corresponding text boxes.
  • Page 47 Setting Up When you have changed the IP address after installing the printer driver ● You need to add a new port. Configuring Printer Ports(P. 48) LINKS Setting IPv4 Address(P. 37) Viewing Network Settings(P. 43)

  • Page 48: Viewing Network Settings

    Setting Up Viewing Network Settings 2357-00X Viewing IPv4 Settings(P. 43) Viewing IPv6 Settings(P. 43) Viewing the MAC Address and Information for Wireless LAN(P. 43) ● The IP address is not correctly configured if it is displayed as "0.0.0.0". ● You can print a list of the current network settings. User Data List(P.
  • Page 49 Setting Up Select the setting to view. Viewing security information ● To view WEP and WPA/WPA2-PSK information, use the following procedure. <Security Settings> Select the displayed security protocol Select the setting to view Viewing from the <Status Monitor> screen ● <Wireless LAN Status>...

  • Page 50: Configuring Settings For Communication With A Computer

    Setting Up Configuring Settings for Communication with a Computer 2357-00Y Specify the protocol and port when operating the machine from a computer via the network. Before configuring the machine for printing from a computer, perform the basic setup procedures. For more information, see the manuals for the relevant drivers on the online manual website.

  • Page 51: Configuring Printing Protocols And Wsd Functions

    Setting Up Configuring Printing Protocols and WSD Functions 2357-010 Configure the protocols that are used for printing documents from a networked computer. ● For more information about the basic operations to be performed when setting the machine from the Remote UI, see Setting Up Menu Options from Remote UI(P.
  • Page 52 Setting Up [Use WSD Printing] Select the check box to print via WSD. When not using WSD printing, clear the check box. [Use WSD Browsing] Select the check box to obtain information about the machine from a computer via WSD. This check box is automatically selected when the [Use WSD Printing] check box is selected.

  • Page 53: Configuring Printer Ports

    IPv4 environment, you should normally select this type of port. ● You can add an MFNP port only when you installed the driver from the provided CD-ROM/DVD-ROM, or when you downloaded and installed the printer driver from the Canon website.
  • Page 54 Adding an MFNP port Click [Add Port]. Select [Canon MFNP Port] in [Available port types] and click [New Port]. Select [Auto Detect] and select the machine when it is detected, and then click [Next]. If the machine is not detected ●...
  • Page 55 Setting Up ● When the next screen is displayed, follow the instructions on the screen. When you select the [Device Type], select [Canon Network Printing Device with P9100] under [Standard]. Click [Finish]. Click [Close]. Changing the port type or number...
  • Page 56 Setting Up ● If you selected [Raw], change the [Port Number]. ● If you selected [LPR], enter "lp" in [Queue Name]. Click [OK]. Click [Close]. LINKS Setting Up Print Server(P. 52)

  • Page 57: Setting Up Print Server

    Setting Up Setting Up Print Server 2357-012 With a print server, you can reduce the load on the computer that you print from. The print server also makes it possible to install the drivers on each computer over the network, which saves you the trouble of installing the drivers on each computer by using the provided CD-ROM/DVD-ROM.
  • Page 58 Setting Up ● Select additional drivers from the following, according to the operating system of the print server. Print server Select the check box for 32-bit operating systems [x64] 64-bit operating systems [x86] under [Processor] ● If you do not know whether your Windows operating system is a 32-bit or 64-bit version, see Checking the Bit Architecture(P.
  • Page 59 Setting Up Printing from a Computer(P. 102)

  • Page 60: Configuring The Machine For Your Network Environment

    Setting Up Configuring the Machine for Your Network Environment 2357-013 The configuration of a network varies depending on the purpose of the network. The machine has been designed to be compatible with as many network configurations as possible, and it is equipped with a variety of technologies. Consult your Network Administrator and set a configuration to suit your network environment.

  • Page 61: Changing The Maximum Transmission Unit

    Setting Up Changing the Maximum Transmission Unit 2357-014 In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a chunk of data into which the original data is divided before being sent. The maximum transmission unit (MTU) may vary on each network.

  • Page 62: Configuring Dns

    Setting Up Configuring DNS 2357-015 DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP address. Configure the DNS, mDNS, or DHCP option settings as necessary. Note that the procedures for configuring DNS are different for IPv4 and IPv6.
  • Page 63 Setting Up [Primary DNS Server Address] Enter the IP address of a DNS server. [Secondary DNS Server Address] Enter the IP address of a secondary DNS server, if any. [Host Name] Enter alphanumeric characters for the host name of the machine that is to be registered to the DNS server.
  • Page 64 Setting Up [Primary DNS Server Address] Enter the IP address of a DNS server. Addresses that start with "ff" (or multicast address) cannot be entered. [Secondary DNS Server Address] Enter the IP address of a secondary DNS server, if any. Addresses that start with "ff" (or multicast address) cannot be entered.

  • Page 65: Monitoring And Controlling The Machine With Snmp

    Setting Up Monitoring and Controlling the Machine with SNMP 2357-016 Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by using Management Information Base (MIB). The machine supports SNMPv1 and security-enhanced SNMPv3. You can check the status of the machine from a computer when you print documents or use the Remote UI. You can enable either SNMPv1 or SNMPv3, or both at the same time.
  • Page 66 Permits only viewing the values of MIB objects. [Use Dedicated Community] Dedicated Community is a preset community, intended exclusively for Administrators using Canon software. Select the check box to use Dedicated Community, and specify [MIB Access Permission]. If you do not need to use Dedicated Community, clear the check box.
  • Page 67 Setting Up [Use SNMPv3] Select the check box to enable SNMPv3. You can specify the rest of SNMPv3 settings only when this check box is selected. [Enable User] Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3]. To disable user settings, clear the corresponding check box.
  • Page 68 Setting Up ● With SNMP, the printer management information, such as printing protocols and printer ports, can be monitored and obtained regularly from a computer on the network. [Acquire Printer Management Information from Host] Select the check box to enable monitoring of the printer management information of the machine via SNMP. To disable monitoring of the printer management information, clear the check box.

  • Page 69: Configuring Sntp

    Setting Up Configuring SNTP 2357-017 Simple Network Time Protocol (SNTP) enables you to adjust the system clock by using the time server on the network. If SNTP is used, the time server is checked at the specified intervals; therefore, the correct time can always be maintained.
  • Page 70 Setting Up Testing communication with the NTP/SNTP server ● You can view communication status with the registered server by clicking [Settings/Registration] [Network Settings] [TCP/IP Settings] [Check NTP Server] in [SNTP Settings]. If a proper connection has been established, the result is displayed as shown below. Note that this operation does not adjust the system clock.

  • Page 71: Installing Drivers

    You can download drivers and software you are going to use from the Canon website (http:// www.canon.com/). ● When new versions of drivers and software become available, they will be uploaded to the Canon website. You can download them as necessary after checking their system requirements. ●...
  • Page 72 Basic Operations Basic Operations Basic Operations ............................... 68 ........................... 70 Parts and Their Functions ............................... 71 Front Side ................................ 72 Back Side ................................73 Drawer .............................. 74 Operation Panel ............................. 76 Turning ON the Machine ..........................77 Turning OFF the Machine ..........................

  • Page 73: Basic Operations

    Basic Operations Basic Operations 2357-019 This chapter describes basic operations, such as how to use the operation panel or how to load the paper, that are frequently performed to use the functions of the machine. ◼ Parts and Their Functions This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the operation panel and how to view the display.
  • Page 74 Basic Operations ◼ Entering Sleep Mode This section describes how to set the sleep mode. Entering Sleep Mode(P. 99)

  • Page 75: Parts And Their Functions

    Basic Operations Parts and Their Functions 2357-01A This section describes the parts of the machine (exterior, front side and back side) and how they function. In addition to describing the parts of the machine used for such basic operations as loading paper and replacing the toner cartridges, etc., this section also describes the keys on the operation panel.

  • Page 76: Front Side

    Basic Operations Front Side 2357-01C Output cover ● Place the output cover whenever you use the machine. ● Do not place or drop heavy objects on the output cover. Output tray Printed paper is output to the output tray. Operation panel The operation panel consists of keys such as [ ] key, Back key, a display, and status indicators.

  • Page 77: Back Side

    This machine is provided with a security slot, to which you can attach security wire or equivalent. ● The hole of the security slot is 4.4 mm wide and 8.3 mm high. ● For inquiries about the security slot, contact your local authorized Canon dealer.

  • Page 78: Drawer

    Basic Operations Drawer 2357-01F Paper cover Remove this cover to load paper in the drawer. Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Drawer(P.

  • Page 79: Operation Panel

    Basic Operations Operation Panel 2357-01H Power indicator Lights up when the power is turned ON. Power switch Turns the power ON or OFF. To restart the machine, turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Job indicator Blinks while operations such as printing are being performed.
  • Page 80 Basic Operations ● Press to increase a setting value such as the contrast of the display. ] key ● When specifying settings, press to select the item immediately below the currently selected item. ● When changing setting values, press to decrease a value. Back key Press to return to the previous screen.

  • Page 81: Turning On The Machine

    Basic Operations Turning ON the Machine 2357-01J This section describes how to turn ON the machine. Make sure that the power plug is firmly inserted into a power outlet. Press the power switch. ➠ The power indicator lights and the machine is ready for printing. ●...

  • Page 82: Turning Off The Machine

    Basic Operations Turning OFF the Machine 2357-01K This section describes how to turn OFF the machine. Press the power switch. ● Make sure that the power indicator has gone out. ● It may take some time for the machine to completely shut down. Do not unplug the power cord until the display turns off.

  • Page 83: Using The Operation Panel

    Basic Operations Using the Operation Panel 2357-01L You can use the display and keys of the operation panel to configure machine settings or operate functions. This section describes basic usage of the display and keys. Basic Screens(P. 79) Basic Operation(P. 84) Entering Text(P.

  • Page 84: Basic Screens

    Basic Operations Basic Screens 2357-01R The Home screen or settings screen appears on the display. You can also use the display to check information such as error messages and the machine's operation status. Home Screen(P. 80) <Status Monitor> Screen(P. 81) Message Display(P.

  • Page 85: Home Screen

    Basic Operations Home Screen 2357-01S The Home screen is displayed when the power is turned ON. Use this screen to specify settings for and register functions. Status indication Displays the current status or messages. <Status Monitor> Select to check the printing status, to view the usage history, or to view the network settings such as the IP address of the machine.

  • Page 86: Status Monitor> Screen

    Basic Operations <Status Monitor> Screen 2357-01U When you select <Status Monitor>, a screen appears in which you can check the progress of document processing as well as the status of the machine (the amount of toner remaining in the toner cartridges, etc.) and network settings such as the machine's IP address.
  • Page 87 Basic Operations...

  • Page 88: Message Display

    Basic Operations Message Display 2357-01W Messages are displayed on the screen in situations such as when paper runs out or when the expiration of the toner cartridge lifetime is reached. Countermeasures for Each Message(P. 251) When an Error Occurs In some cases when an error occurs, instructions on how to respond to the error are displayed. Follow the on- screen instructions to solve the problem.

  • Page 89: Basic Operation

    Basic Operations Basic Operation 2357-01X Use the keys shown below to specify settings and adjust values. Using Scrolling the Screen The scroll bar is displayed on the right side of the screen when not all of the information fits on one screen. If the scroll bar is displayed, use to scroll up or down.
  • Page 90 Basic Operations Moving the Cursor to enter values. ● When entering text, use < > / < > on the display to move the cursor. Entering Text(P. 86) Using Press to apply a setting. ● You can change a variety of display-related settings, such as the scrolling speed or the display language: <Display Settings>(P.

  • Page 91: Entering Text

    Basic Operations Entering Text 2357-01Y Use the keys shown on the display to enter text and values. Select a character or number you want, and press Selecting the Type of Text Select <Switch Entry Mode> and press to display the screen for selecting the type of text that is entered. Select the type of text and press Deleting Text Select <...

  • Page 92: Loading Paper

    Basic Operations Loading Paper 2357-020 You can load the paper into the drawer. See Available Paper(P. 278) for available paper sizes and types. About Paper Precautions for Paper(P. 87) Storing the Paper Printed with the Machine(P. 88) How to Load Paper Loading Paper in the Drawer(P.
  • Page 93 Basic Operations ● Keep the paper wrapped in its original package to protect the paper from moisture or dryness. ● Do not store the paper in such a way that may cause it to curl or fold. ● Do not store the paper vertically or do not stack too much paper. ●...

  • Page 94: Loading Paper In The Drawer

    Basic Operations Loading Paper in the Drawer 2357-063 Load the paper into the drawer. Always load paper in portrait orientation ● Paper cannot be loaded in landscape orientation. Be sure to load paper in portrait orientation, as shown in the illustration below. Open the drawer.
  • Page 95 Basic Operations Load the paper and slide it all the way in, until it touches the back side. ● Load the paper in portrait orientation (with the short edge toward the machine) and the print side face up. Paper cannot be loaded in landscape orientation. ●...
  • Page 96 Basic Operations Paper guides that are too loose or too tight may cause misfeeds or paper jams. Replace the paper cover. ● When performing printing, open the paper stopper in advance so that the output paper does not fall out of the output tray.

  • Page 97: Loading Envelopes

    Basic Operations Loading Envelopes 2357-022 Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes(P. 92) Loading Envelopes in the Drawer(P. 93) ●...
  • Page 98 Basic Operations Loading Envelopes in the Drawer Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non-glued side (front side) face up. You cannot print on the reverse side of envelopes. ●...

  • Page 99: Loading Preprinted Paper

    Basic Operations Loading Preprinted Paper 2357-023 When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading. Load the paper properly so that printing is performed on the correct side of the paper with a logo. Making Printouts on Paper with Logos(P.

  • Page 100: Specifying Paper Size And Type

    Basic Operations Specifying Paper Size and Type 2357-024 Set the paper size and paper type when printing from an application with which you cannot set the paper size and paper type. Make sure to change the paper settings when you load the paper that is different from the previously loaded paper.

  • Page 101: Specifying Paper Size And Type In The Drawer

    Basic Operations Specifying Paper Size and Type in the Drawer 2357-025 Select <Menu> in the Home screen. Home Screen(P. 80) Select <Paper Settings for Mobile Print> <Size/Type Settings>. Select the paper size. ● If the loaded paper size is not displayed, select <Other Sizes>. Select the paper type.

  • Page 102: Registering A Custom Paper Size

    Basic Operations Registering a Custom Paper Size 2357-026 You can register one frequently used custom paper size. Select <Menu> in the Home screen. Home Screen(P. 80) Select <Paper Settings for Mobile Print> <Size/Type Settings> <Custom>. Specify the length of the <X> side and <Y> side. ●...

  • Page 103: Limiting The Paper Sizes Displayed

    Basic Operations Limiting the Paper Sizes Displayed 2357-027 You can ensure that only frequently used paper sizes are shown in the screen for selecting the paper size setting. Select <Menu> in the Home screen. Home Screen(P. 80) Select <Paper Settings for Mobile Print> <Select Frequently Used Paper Sizes>.

  • Page 104: Entering Sleep Mode

    Basic Operations Entering Sleep Mode 2357-028 The sleep mode function reduces the amount of power consumed by the machine by disabling power flow to the operation panel. If no operations are performed on the machine for a while, such as during a lunch break, the machine enters sleep mode automatically.
  • Page 105 Printing Printing Printing ................................101 ..........................102 Printing from a Computer ............................104 Canceling Prints ......................106 Checking the Printing Status and Log...

  • Page 106: Printing

    Printing Printing 2357-029 You can print documents on your computer by using the printer driver. ◼ Printing from a Computer You can print a document made on your computer by using the printer driver. Printing from a Computer(P. 102) Printing from Mobile Devices ●...

  • Page 107: Printing From A Computer

    Printing Printing from a Computer 2357-02A You can print a document made with an application on your computer by using the printer driver. There are useful settings on the printer driver, such as enlarging/reducing, that enable you to print your documents in various ways. Before you can use this function, you need to complete some procedures, such as installing the printer driver on your computer.
  • Page 108 Printing Click [Print] or [OK]. ➠ Printing starts. ● If you want to cancel printing, see Canceling Prints(P. 104) . LINKS Checking the Printing Status and Log(P. 106)

  • Page 109: Canceling Prints

    Printing Canceling Prints 2357-02C You can cancel printing from your computer or on the operation panel of the machine. From a Computer(P. 104) From the Operation Panel(P. 105) From a Computer You can cancel printing from the printer icon displayed on the system tray on the desktop. Double-click the printer icon.
  • Page 110 Printing From the Operation Panel Cancel printing using <Status Monitor>. ◼ Check the Print Job Status Before Canceling <Status Monitor> <Print Job> <Job Status> Select the document <Cancel> <Yes> ● Several pages may be output after you cancel printing. LINKS Basic Printing Operations(P.

  • Page 111: Checking The Printing Status And Log

    Printing Checking the Printing Status and Log 2357-02E You can check the current print statuses and the logs for printed documents. ● When <Display Job Log> is set to <Off>, you cannot check the print logs. <Display Job Log>(P. 199) Useful in the Following Cases ●...
  • Page 112 Printing When a three-digit number is shown in the case of <Error> ● This number represents an error code. Countermeasures for Each Error Code(P. 260) LINKS Basic Printing Operations(P. 102) Canceling Prints(P. 104)
  • Page 113 Linking with Mobile Devices Linking with Mobile Devices Linking with Mobile Devices ........................109 ........................110 Connecting with Mobile Devices ................111 Connecting via a Wireless LAN Router (LAN Connection) ...................... 112 Connecting Directly (Access Point Mode) ....................115 Utilizing the Machine through Applications ..............................

  • Page 114: Linking With Mobile Devices

    Linking with Mobile Devices Linking with Mobile Devices 2357-02F Linking the machine with mobile devices such as smart phones and tablets enables you to use an appropriate application to perform printing, or other operation with ease. In addition, you can operate the machine from mobile devices via remote control to confirm printing status and change the settings of the machine.

  • Page 115: Connecting With Mobile Devices

    Linking with Mobile Devices Connecting with Mobile Devices 2357-02H There are two methods used to connect a mobile device with the machine: connecting via a wireless LAN router, and communicating wirelessly and directly with the machine. Select a connection method in accordance with the communication environment and the device you are using.

  • Page 116: Connecting Via A Wireless Lan Router (Lan Connection)

    Linking with Mobile Devices Connecting via a Wireless LAN Router (LAN Connection) 2357-02J If a wireless LAN router is connected to the network connected to the machine, you can establish a communication with a mobile device via the wireless LAN router in the same way for a computer. For information about how to connect a mobile device to your wireless LAN router, see the instruction manuals for your networking devices or contact your manufacturer.

  • Page 117: Connecting Directly (Access Point Mode)

    Linking with Mobile Devices Connecting Directly (Access Point Mode) 2357-02K Even in an environment without a wireless LAN router, using "Access Point Mode," which can directly connect a mobile device to the machine wirelessly, enables you to connect the mobile device on hand to the machine without difficult settings.
  • Page 118 Linking with Mobile Devices Specifying the value for time until auto termination ● You can specify the time to automatically establish a disconnection when the direct connection is enabled. <Time Until Direct Connection Termination>(P. 177) Connecting multiple mobile devices at the same time ●...
  • Page 119 Linking with Mobile Devices ● Power saving performance of sleep mode degrades while connecting via direct connection. ● When you finish the desired operation, be sure to terminate the connection between the machine and the mobile device. If they remain connected, power saving performance of sleep mode degrades. ●...

  • Page 120: Utilizing The Machine Through Applications

    Help or the Canon website (http:// www.canon.com/gomp/). ● You can download Canon PRINT Business for free, but you will be charged the Internet connection fee. ◼ Printing with Canon Print Service You can easily print from the menu of applications that support the Android print subsystem.

  • Page 121: Using Airprint

    Linking with Mobile Devices Using AirPrint 2357-02R This section describes the settings required to use AirPrint and the procedures to be performed using Apple devices. AirPrint Settings Configuring AirPrint Settings(P. 116) Displaying the Screen for AirPrint(P. 118) Functions of the AirPrint Printing with AirPrint(P.
  • Page 122 Linking with Mobile Devices [Use AirPrint] Select the check box to enable AirPrint. To disable AirPrint, clear the check box. [Printer Name] Enter the name of the machine. If an mDNS name has already been registered in [mDNS Settings] ( Configuring DNS(P.
  • Page 123 Linking with Mobile Devices ◼ Changing the Setting of Functions Available with AirPrint If you want to disable functions that you are not going to use with AirPrint or encrypt communications, configure the necessary setting using the Remote UI. Changing Print Settings To perform printing with AirPrint, IPP protocol is used.
  • Page 124 Linking with Mobile Devices Log in to the Remote UI. ● To change the AirPrint settings, it is necessary to log in as an administrator. ◼ AirPrint-Dedicated Page When you log in with administrator privileges, the AirPrint-dedicated page is displayed as shown below. [AirPrint Settings] Enables you to check the values entered in the AirPrint settings, such as the name and location of the machine.

  • Page 125: Printing With Airprint

    Linking with Mobile Devices Printing with AirPrint 2357-02S You can print from an iPad, iPhone, iPod touch, or Mac without using a printer driver. Printing from an iPad, iPhone, or iPod touch(P. 120) Printing from a Mac(P. 121) System Requirements One of the following Apple devices is required to print with AirPrint.
  • Page 126 Linking with Mobile Devices Tap [Print]. Select this machine from [Printer]. ● The printers connected to the network are displayed here. Select this machine in this step. ● The screen for selecting this machine in [Printer] is not displayed on applications that do not support AirPrint.
  • Page 127 Linking with Mobile Devices ● The available settings and paper sizes differ depending on the application you are using. Click [Print]. ➠ Printing starts.

  • Page 128: If Airprint Cannot Be Used

    Linking with Mobile Devices If AirPrint Cannot Be Used 2357-02U If AirPrint cannot be used, try taking the following solutions. ● Make sure that the machine is turned ON. If the machine is turned ON, first turn it OFF, then wait for at least 10 seconds and then turn it back ON to check if the problem is solved.

  • Page 129: Using Google Cloud Print

    Linking with Mobile Devices Using Google Cloud Print 2357-02W Google Cloud Print is a service that enables a user with a Google account to print from a smartphone, tablet, or computer connected to the Internet using applications compatible with Google Cloud Print. Unlike conventional printing from a computer, it does not require a printer driver.
  • Page 130 Linking with Mobile Devices Click [Settings/Registration] on the Portal page. Remote UI Screen(P. 160) Select [Network Settings] [Google Cloud Print Settings]. Click [Edit] for [Basic Settings]. Select the [Use Google Cloud Print] check box [OK]. Click [Register] in [Registration Status]. Re-Registering the Machine ●...

  • Page 131: Managing The Machine By The Remote Control

    Linking with Mobile Devices Managing the Machine by the Remote Control 2357-02X You can use the Remote UI from a smart phone or tablet Web browser. You can confirm the machine status or perform various settings from a mobile device. Supported Web Browsers Web browsers supporting the Remote UI for mobile devices are the following.
  • Page 132 Managing the Machine Managing the Machine Managing the Machine ..........................128 ..........................130 Setting Access Privileges ........................131 Setting the System Manager PIN ..........................133 Setting a Remote UI PIN ....................135 Configuring the Network Security Settings ..................... 137 Restricting Communication by Using Firewalls ..................

  • Page 133: Managing The Machine

    Managing the Machine Managing the Machine 2357-02Y To reduce the various risks associated with the use of this machine, such as leaks of personal information or unauthorized use by third parties, constant and effective security measures are required. An administrator should manage important settings, such as access privileges and security settings, to ensure that the machine is used safely.
  • Page 134 Managing the Machine ◼ Managing the System Configuration and Settings Updating the Firmware(P. 169) Initializing Settings(P. 171)

  • Page 135: Setting Access Privileges

    Managing the Machine Setting Access Privileges 2357-030 Protect the machine from unauthorized access by only allowing users with access privileges to use the machine. When privileges are set, the user must enter a PIN to change settings or access the Remote UI. Access privileges are divided into two types: System Manager Mode and General User Mode.

  • Page 136: Setting The System Manager Pin

    Enter the System Manager Name, and select <Apply>. ● On how to enter text, see Entering Text(P. 86) . ● Do not forget your PIN. If you forget your PIN, contact your local authorized Canon dealer or the Canon help line.
  • Page 137 Managing the Machine Configuring settings via the Remote UI ● Start the Remote UI and log in to System Manager Mode. Click [Settings/Registration] [System Management] [Edit] and specify the necessary settings on the displayed screen. ● By using the Remote UI, you can register a variety of information, including contact information, Administrator comments, the installation location of the machine, as well as the settings that you can register by using the operation panel.

  • Page 138: Setting A Remote Ui Pin

    Managing the Machine Setting a Remote UI PIN 2357-032 You can set a PIN for access to the Remote UI. All users use a common PIN. ● For more information about the basic operations to be performed when setting the machine from the Remote UI, see Setting Up Menu Options from Remote UI(P.
  • Page 139 Managing the Machine If <System Management Settings> are initialized ● The Remote UI Access PIN is also initialized. After an initialization, reset the PIN. <Initialize Menu>(P. 202) LINKS Setting Access Privileges(P. 130) Setting the System Manager PIN(P. 131)

  • Page 140: Configuring The Network Security Settings

    Managing the Machine Configuring the Network Security Settings 2357-033 Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your important and valuable information from these attacks, the machine supports the following features to enhance security and secrecy.
  • Page 141 Managing the Machine...

  • Page 142: Restricting Communication By Using Firewalls

    Managing the Machine Restricting Communication by Using Firewalls 2357-034 Without proper security, unauthorized third parties can access computers and other communication devices that are connected to a network. To prevent this unauthorized access, specify the settings for packet filter, a feature that restricts communication to devices with specified IP addresses.

  • Page 143: Specifying Ip Addresses For Firewall Settings

    Managing the Machine Specifying IP Addresses for Firewall Settings 2357-035 You can either limit communication to only devices with specified IP addresses, or block devices with specified IP addresses but permit other communications. You can specify a single IP address or a range of IP addresses. ●...
  • Page 144 Managing the Machine [Blocked Addresses] Register addresses to be blocked, as well as check or delete registered blocked addresses. [Allowed Addresses] Register addresses to be allowed, as well as check or delete registered allowed addresses. Select the [Use Filter] check box. ●...
  • Page 145 Managing the Machine <IPv6 Address Filter>(P. 197) Entry form for IP addresses Description Example IPv4: 192.168.0.10 Delimit numbers with periods. Entering a single address IPv6: Delimit alphanumeric characters with fe80::10 colons. Insert a hyphen between the Specifying a range of addresses 192.168.0.10-192.168.0.20 addresses.

  • Page 146: Changing Port Numbers

    Managing the Machine Changing Port Numbers 2357-036 Ports serve as endpoints for communicating with other devices. Typically, conventional port numbers are used for major protocols, but devices that use these port numbers are vulnerable to attacks because these port numbers are well-known.

  • Page 147: Setting A Proxy

    Managing the Machine Setting a Proxy 2357-037 A proxy (or HTTP proxy server) refers to a computer or software that carries out HTTP communication for other devices, especially when communicating with resources outside the network, such as when browsing Web sites. The client devices connect to the outside network through the proxy server, and do not communicate directly to the resources outside.
  • Page 148 Managing the Machine Select the check box to also use the specified proxy server for communication with devices in the same domain. [Use Proxy Authentication] To enable authentication by the proxy server, select the check box and enter alphanumeric characters for the user name in the [User Name] text box.

  • Page 149: Configuring The Key And Certificate For Tls

    Managing the Machine Configuring the Key and Certificate for TLS 2357-038 You can encrypt communication between the machine and a Web browser on the computer by using Transport Layer Security (TLS). TLS is a mechanism for encrypting data sent or received over the network. TLS must be enabled when the Remote UI is used for specifying settings such as SNMPv3.
  • Page 150 Managing the Machine Using the operation panel ● You can also enable or disable TLS encrypted communication from <Menu> in the Home screen. <Use TLS>(P. 197) Starting the Remote UI with TLS ● If you try to start the Remote UI when TLS is enabled, a security alert may be displayed regarding the security certificate.

  • Page 151: Generating The Key And Certificate For Network Communication

    Managing the Machine Generating the Key and Certificate for Network Communication 2357-039 A key and certificate can be generated with the machine when it is required for encrypted communication via Transport Layer Security (TLS). You can use TLS when accessing the machine via the Remote UI. Self-signed certificates are used with the key and certificate generated in "Network Communication."...
  • Page 152 Managing the Machine [Key Settings] [Key Name] Enter alphanumeric characters for naming the key. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] Select the key generation algorithm from [RSA] or [ECDSA], then select the key length from the drop- down list.
  • Page 153 Managing the Machine ● Generating a key and certificate may take some time. ● After the key and certificate is generated, it is automatically registered to the machine. LINKS Configuring the Key and Certificate for TLS(P. 144) Registering the Key and Certificate for Network Communication(P. 152)

  • Page 154: Generating A Key And Certificate Signing Request (Csr)

    Managing the Machine Generating a Key and Certificate Signing Request (CSR) 2357-03A Because certificates generated on the machine do not have a CA signature, a communication error may result depending on devices it communicates with. To have the certificate authority issue the certificate with the CA signature, you need to obtain data of CSR (Certificate Signing Request), which the administrator can generate from Remote UI.
  • Page 155 Managing the Machine [Key Settings] [Key Name] Enter alphanumeric characters for naming the key. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] Select the key generation algorithm from [RSA] or [ECDSA], then select the key length from the drop- down list.
  • Page 156 Managing the Machine ➠ The CSR file is stored on the computer. Attach the stored file and submit the application to the certification authority. Registering a Certificate to a Key The key with the CSR generated cannot be used until the certificate issued from the certificate authority based on the CSR is registered in the key.

  • Page 157: Registering The Key And Certificate For Network Communication

    Managing the Machine Registering the Key and Certificate for Network Communication 2357-03C You can obtain the key and certificate, and the CA certificate from a certification authority (CA) for use with the machine. Install and register the obtained key and certificate file and CA certificate file in this machine using Remote UI.
  • Page 158 Managing the Machine Deleting the key and certificate file or CA certificate file ● Click [Delete] on the right of the file you want to delete click [OK]. Click [Browse], specify the file to install, and click [Start Installation]. ➠ The key and certificate file or the CA certificate file is installed on the machine from a computer.

  • Page 159: Restricting The Machine's Functions

    Managing the Machine Restricting the Machine's Functions 2357-03E Some of the functions of the machine may rarely be used or provide opportunities for misuse. For security purposes, the machine can be set to limit its capabilities by partially or completely disabling these functions. Restricting USB Functions The USB connection allows an easy connection with peripheral devices, but it may cause a security risk such as an information leakage.

  • Page 160: Restricting Usb Functions

    Managing the Machine Restricting USB Functions 2357-03F USB is a convenient way of connecting peripheral devices and storing or relocating data, but USB can also be a source of information leakage if it is not properly managed. This section describes how to restrict connection via the USB port of the machine.

  • Page 161: Disabling Http Communication

    Managing the Machine Disabling HTTP Communication 2357-03H HTTP is used for communications over the network, such as when you access the machine via the Remote UI. If you are using a USB connection or are otherwise not using HTTP, you can disable HTTP to block malicious third-party intrusions via the unused HTTP port.

  • Page 162: Disabling Remote Ui

    Managing the Machine Disabling Remote UI 2357-03J The Remote UI is useful because the machine settings can be specified by using a Web browser on a computer. To use the Remote UI, the machine must be connected to a computer over the network. If the machine is connected to a computer via USB, or if you do not need to use the Remote UI, you might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties.

  • Page 163: Managing The Machine From A Computer (Remote Ui)

    Managing the Machine Managing the Machine from a Computer (Remote UI) 2357-03K Using a Web browser to operate the machine remotely, you can check the documents waiting to be printed or the status of the machine. You can also make various settings. You can do this without leaving your desk, making system management easier.

  • Page 164: Starting Remote Ui

    Managing the Machine Starting Remote UI 2357-03L To operate remotely, you need to input the IP address of the machine into a Web browser and start the Remote UI. Check the IP address set to the machine in advance ( Viewing Network Settings(P.
  • Page 165 Managing the Machine When a System Manager PIN is set Enter the appropriate PIN in [System Manager PIN] to log in to System Manager Mode. Setting the System Manager PIN(P. 131) Click [Log In]. ➠ The Portal page (main page) will be displayed. Remote UI Screen(P.
  • Page 166 Managing the Machine [Log Out] Logs off from the Remote UI. The Login page will be displayed. [Mail to System Manager] Displays a window for creating an e-mail to the system manager specified in [System Manager Information] under [System Management]. [Status Monitor/Cancel] Displays the [Status Monitor/Cancel] page.

  • Page 167: Checking The Status And Logs

    Managing the Machine Checking the Status and Logs 2357-03R Checking Current Status of Print Documents(P. 162) Checking History of Documents(P. 163) Checking Error Information(P. 163) Checking Consumables(P. 163) Checking Device Specifications(P. 164) Checking System Manager Information(P. 164) Checking Print Total Counter(P. 165) Checking Eco Information(P.
  • Page 168 Managing the Machine Checking History of Documents The history of print is displayed. Log in to the Remote UI ( Starting Remote UI(P. 159) ) [Status Monitor/Cancel] [Job Log] Checking Error Information When an error occurs, this page will be displayed by clicking the message displayed under [Error Information] on the Portal page (main page).
  • Page 169 Managing the Machine Checking Device Specifications The maximum print speed is displayed. Log in to the Remote UI ( Starting Remote UI(P. 159) ) [Status Monitor/Cancel] [Device Features] Checking System Manager Information Information about the machine and the system manager is displayed. This information is set in [System Management] on the [Settings/Registration] page.
  • Page 170 Managing the Machine Checking Print Total Counter The total number of pages that have been printed is displayed. Log in to the Remote UI ( Starting Remote UI(P. 159) ) [Status Monitor/Cancel] [Check Counter] Checking Eco Information You can check information such as the number of printouts per month and amount of consumed power. Log in to the Remote UI ( Starting Remote UI(P.

  • Page 171: Setting Up Menu Options From Remote Ui

    Managing the Machine Setting Up Menu Options from Remote UI 2357-03S You can change the various machine settings by using the Remote UI. Most of the settings can be set also on the machine, but some settings can only be set using the Remote UI. This section describes the basic flow of changing the settings of the machine using the Remote UI.
  • Page 172 Managing the Machine Specify the required settings. Click [OK]. Restart the machine as necessary. ● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON.
  • Page 173 Managing the Machine ● For information about whether you need to restart the machine, view the message on the edit screen.

  • Page 174: Updating The Firmware

    Checking the Firmware Version(P. 170) Updating via the Internet You can access the Canon server from the machine to update the firmware to the latest version. Select <Menu> in the Home screen. Home Screen(P. 80) Select <System Management Settings>.
  • Page 175 Updating from a Computer When you have downloaded the latest firmware version from the Canon website, use "User Support Tool" utility software to update the firmware from a computer. For how to perform firmware update from a computer, see the "User Support Tool Operation Guide"...

  • Page 176: Initializing Settings

    Managing the Machine Initializing Settings 2357-03W You can restore the following settings: Initializing Eco Report Counter(P. 171) Initializing Menu(P. 171) Initializing Key and Certificate(P. 171) Initializing All Data/Settings(P. 172) Initializing Eco Report Counter You can restore the Eco Report Counter settings to the factory defaults. <Menu>...
  • Page 177 Managing the Machine ● After initializing, functions that require a key and certificate such as TLS encrypted communication are not available. To use these functions, configure the settings for the key and certificate and activate the functions again. Log in to the Remote UI with Administrator privileges ( Starting Remote UI(P.
  • Page 178 Setting Menu List Setting Menu List Setting Menu List ............................174 ............................175 <Network Settings> ..............................183 <Preferences> ............................... 187 <Timer Settings> ............................. 190 <Printer Settings> ..........................192 <Adjustment/Maintenance> ........................196 <System Management Settings>...

  • Page 179: Setting Menu List

    Setting Menu List Setting Menu List 2357-03X You can customize the machine based on your environment and needs by configuring settings described in this chapter. To start configuration, select <Menu> on the Home screen ( Home Screen(P. 80) ). This section describes what each item in the setting menu can configure.

  • Page 180: Network Settings

    Setting Menu List <Network Settings> 2357-03Y All the settings related to the network are listed with descriptions. Default settings are marked with a dagger ( ). <Use Wireless LAN>(P. 175) <Wireless LAN Settings>(P. 175) <Direct Connection Settings>(P. 176) <Easy Connection via PC>(P. 177) <TCP/IP Settings>(P.
  • Page 181 Setting Menu List <Security Settings> <None> <WEP> <Open System> WEP Key 1 to 4 <Shared Key> WEP Key 1 to 4 <WPA/WPA2-PSK> <Auto> <AES-CCMP> <WPS Push Button Mode> Select to automatically configure a wireless connection by using the button on a WPS wireless router. Setting Up Connection Using WPS Push Button Mode(P.
  • Page 182 <On> Enter the SSID/network <Apply> <Easy Connection via PC> Start Easy Connection via PC (cableless setup mode). This allows you to use Canon Laser NW Device Setup Utility on your PC to configure network settings. <Menu> <Network Settings> <Easy Connection via PC>...
  • Page 183 Setting Menu List <TCP/IP Settings> Specify settings for using the machine in a TCP/IP network, such as IP address settings. <IPv4 Settings> Specify settings for using the machine in an IPv4 network. <IP Address Settings> Configure the IP address, which is used for identifying devices, such as computers and printers, on a TCP/IP network.
  • Page 184 Setting Menu List <DHCP Option Settings> If DHCP is enabled, use these settings to select whether to use the DHCP optional functions to acquire the host name and to use the dynamic update function. Configuring DNS(P. 57) <Acquire Host Name> <Off>...
  • Page 185 Setting Menu List <Use IPv4 Host/Domain> <Off> <Host Name> <Domain Name> <On> <DNS Dynamic Update Settings> <Off> <On> <Register Manual Address> <Off> <On> <Register Stateful Address> <Off> <On> <Register Stateless Address> <Off> <On> <DNS Dynamic Update Interval> 0 to 24 to 48 (hr.) <LPD Print Settings>...
  • Page 186 Setting Menu List <Use HTTP> Enable or disable HTTP, which is required for communications with a computer, such as when using the Remote UI, WSD printing, or printing with Google Cloud Print. Disabling HTTP Communication(P. 156) <Off> <On> <Port Number Settings> Change port numbers for protocols according to the network environment.
  • Page 187 Setting Menu List <SNMPv3 Settings> Enable or disable SNMPv3. Use the Remote UI to specify detailed settings that are applied when SNMPv3 is enabled. <Off> <On> <Menu> <Network Settings> <SNMP Settings> <SNMPv3 Settings> Select <Off> or <On> <Acquire Printer Mngt. Info. from Host> Enable or disable the monitoring of printer management information from a networked computer running SNMP-compatible software.

  • Page 188: Preferences

    Setting Menu List <Preferences> 2357-040 All the settings related to viewing of the display are listed with descriptions. Default settings are marked with a dagger ( ). Asterisks ( ● Settings marked with an asterisk ( ) may be unavailable or vary or have different defaults depending on your country or region.
  • Page 189 Setting Menu List <Menu> <Preferences> <Display Settings> <Millimeter/Inch Entry Switch> Select <Millimeter> or <Inch> <Notify to Check Paper Settings> Specify whether to display a message prompting you to check paper settings when loading paper into the drawer. <Off> <On> <Menu> <Preferences>...
  • Page 190 Setting Menu List <Arabic> <Basque> <Bulgarian> <Catalan> <Chinese (Simplified)> <Chinese (Traditional)> <Croatian> <Czech> <Danish> <Dutch> <English> <Estonian> <Finnish> <French> <German> <Greek> <Hungarian> <Italian> <Japanese> <Korean> <Latvian> <Lithuanian> <Norwegian> <Polish> <Portuguese> <Romanian> <Russian> <Slovak> <Slovene> <Spanish> <Swedish> <Turkish> <Menu> <Preferences> <Display Settings> <Language>...
  • Page 191 Setting Menu List <Norwegian> <Polish> <Portuguese> <Russian> <Spanish> <Swedish> <Turkish> <Menu> <Preferences> <Display Settings> <Remote UI Language> Select a language...

  • Page 192: Timer Settings

    Setting Menu List <Timer Settings> 2357-041 All the settings related to the timer are listed with descriptions. Default settings are marked with a dagger ( ). <Date/Time Settings>(P. 187) <Auto Sleep Time>(P. 188) <Auto Reset Time>(P. 189) <Auto Shutdown Time>(P. 189) Asterisks ( ●...
  • Page 193 Setting Menu List ● Set <Time Zone> before setting the current date and time. If the <Time Zone> setting is changed, the current date and time are also changed accordingly. ● The current date and time cannot be changed for 1 hour after daylight saving time is in effect. <Time Zone>...
  • Page 194 Setting Menu List <Auto Reset Time> If a key is not pressed for a specified period of time, the screen and the settings are initialized to display the default screen (Auto Reset). Specify the interval at which the Auto Reset is performed. The Auto Reset is not performed in the following cases: ●...

  • Page 195: Printer Settings

    Setting Menu List <Printer Settings> 2357-042 All the settings related to the printer are listed with descriptions. Default settings are marked with a dagger ( ). <Action When Paper Size Mismatch>(P. 190) <Image Quality Settings for Mobile Print>(P. 190) <Print Quality>(P. 191) Priority of settings ●...
  • Page 196 Setting Menu List <Menu> <Printer Settings> <Image Quality Settings for Mobile Print> Select <Halftone> or <Priority> Select the item <Apply> ● When <Priority> is set to <Standard> or <Speed Priority>, you cannot select <Error Diffusion>. <Print Quality> You can change settings related to print quality. <Toner Save>...

  • Page 197: Adjustment/Maintenance

    Setting Menu List <Adjustment/Maintenance> 2357-043 All the settings related to adjustment and maintenance are listed with descriptions. Default settings are marked with a dagger ( ). <Displ. Timing for Cartridge Prep. Notif.>(P. 192) <Special Processing>(P. 192) <Clean Fixing Assembly>(P. 195) <Displ.
  • Page 198 Setting Menu List <Special Printing Mode A> If streaks adhere to the print paper, changing this may improve the print quality. <Mode 2> can improve the quality more significantly than <Mode 1>. <Off> <Mode 1> <Mode 2> <Menu> <Adjustment/Maintenance> <Special Processing> <Special Printing Mode A>...
  • Page 199 Setting Menu List <Off> <On> <Menu> <Adjustment/Maintenance> <Special Processing> <Special Printing Mode R> <On> ● If you set to <On>, image quality may be affected or a paper jam may occur when a certain length of time elapses after printing on the front side or depending on the ambient humidity. ●...
  • Page 200 Setting Menu List <Select Line Width> If a printed barcode cannot be read, changing this may resolve the problem. <Auto> <Thin> <Slightly Thin> <Slightly Thick> <Thick> <Menu> <Adjustment/Maintenance> <Special Processing> <Select Line Width> Select the line width <Clean Fixing Assembly> Clean the fixing assembly after the toner cartridge or the drum cartridge is replaced or if black streaks appear on printouts.

  • Page 201: System Management Settings

    Setting Menu List <System Management Settings> 2357-044 All the settings related to System Management Settings are listed with descriptions. Default settings are marked with a dagger ( ). <Network Settings>(P. 196) <System Manager Information Settings>(P. 196) <Device Information Settings>(P. 196) <Security Settings>(P.
  • Page 202 Setting Menu List <Location> <Menu> <System Management Settings> <Device Information Settings> Select <Device Name> or <Location> Enter the device name or location ( Entering Text(P. 86) ) <Apply> <Security Settings> Enable or disable settings for IP address packet filtering. <Use TLS> Select whether to use the TLS encrypted communication.
  • Page 203 Setting Menu List <Select Country/Region> Specify the country or region where the machine is used. The default setting may vary depending on the setting selected at initial power-on. <Austria (AT)> <Belarus (BY)> <Belgium (BE)> <Czech Republic (CZ)> <Denmark (DK)> <Egypt (EG)> <Finland (FI)>...
  • Page 204 Setting Menu List <Menu> <System Management Settings> <Remote UI Settings> <Use Remote UI> Select <Off> or <On> <Remote UI Access Security Settings> Specify so that entry of a PIN is required for access to the Remote UI. Set a PIN of up to 7 digits. All users use a common PIN.
  • Page 205 Setting Menu List <Menu> <System Management Settings> <Enable Product Extended Survey Program> Select <Off> or <On> <Displ. Consmbls. Info (RUI/Toner Status)> Set whether to display a button in the Remote UI or Toner Status for accessing the Web site for purchasing toner cartridges, etc.
  • Page 206 Setting Menu List <PDL Selection (Plug and Play)> Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer by using Plug and Play. <Network>...
  • Page 207 Setting Menu List <Initialize Menu> Select to restore the settings listed below to the factory defaults. You can restore all the settings listed below at once, or you can restore individual settings separately. Initializing Menu(P. 171) <Preferences> <Timer Settings> <Printer Settings> <Adjustment/Maintenance>...
  • Page 208 Maintenance Maintenance Maintenance ..............................204 ............................... 206 Regular Cleaning ............................ 207 Cleaning the Exterior ........................208 Cleaning the Fixing Assembly ......................... 209 Replacing the Toner Cartridge .......................... 213 Replacing the Drum Cartridge ..................217 Checking the Remaining Amount of Consumables ............................

  • Page 209: Maintenance

    Maintenance Maintenance 2357-045 This chapter describes upkeep of the machine, including how to clean the machine and adjustment of print quality. ◼ Basic Cleaning Regular Cleaning(P. 206) ◼ Replacing Consumables Replacing the Toner Cartridge(P. 209) Checking the Remaining Amount of Consumables(P. 217) Replacing the Drum Cartridge(P.
  • Page 210 Maintenance ◼ Adjusting and Managing the Machine Relocating the Machine(P. 218) Viewing the Counter Value(P. 220) Printing Reports and Lists(P. 221)

  • Page 211: Regular Cleaning

    Maintenance Regular Cleaning 2357-046 Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Where to Clean Exterior of the machine and ventilation slots Cleaning the Exterior(P. 207) Internal fixing assembly Cleaning the Fixing Assembly(P.

  • Page 212: Cleaning The Exterior

    Maintenance Cleaning the Exterior 2357-047 Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition. Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Clean the exterior of the machine and the ventilation slots.

  • Page 213: Cleaning The Fixing Assembly

    Maintenance Cleaning the Fixing Assembly 2357-048 Dirt may adhere to the fixing assembly inside the machine and cause black streaks to appear on printouts. To clean the fixing assembly, perform the following procedure. Note that you cannot clean the fixing assembly when the machine has documents waiting to be printed.

  • Page 214: Replacing The Toner Cartridge

    Maintenance Replacing the Toner Cartridge 2357-049 The machine displays a message when the amount remaining in the toner cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the toner cartridges on the display ( Checking the Remaining Amount of Consumables(P.
  • Page 215 Maintenance ● Press and hold the Back key. On the <Output Report> screen, print the consumables status report to find out the cartridge name. Printing Reports and Lists(P. 221) Procedure for Replacing the Toner Cartridge When you replace the toner cartridge, simple instructions on the replacement procedure are displayed on the screen. See the on-screen instructions as well as the following procedure.
  • Page 216 Maintenance Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 217 Maintenance Close the toner cover. Replace the output cover. LINKS Consumables(P. 223)

  • Page 218: Replacing The Drum Cartridge

    Maintenance Replacing the Drum Cartridge 2357-04A The machine displays a message when the amount remaining in the drum cartridge is low. Note that the print quality may suffer if you continue printing without resolving this issue. You can check the amount remaining in the drum cartridges on the display ( Checking the Remaining Amount of Consumables(P.
  • Page 219 Maintenance ● Press and hold the Back key. On the <Output Report> screen, print the consumables status report to find out the cartridge name. Printing Reports and Lists(P. 221) Procedure for Replacing the Drum Cartridge When you replace the drum cartridge, simple instructions on the replacement procedure are displayed on the screen. See the on-screen instructions as well as the following procedure.
  • Page 220 Maintenance Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 221 Maintenance Close the toner cover. Replace the output cover. LINKS Consumables(P. 223)

  • Page 222: Checking The Remaining Amount Of Consumables

    Maintenance Checking the Remaining Amount of Consumables 2357-04C Use the procedure below to check the amount remaining in the toner cartridges, etc. It is particularly important to check whether you need to have a new toner cartridge or a new drum cartridge ready before starting a large print job. <Status Monitor>...

  • Page 223: Relocating The Machine

    Maintenance Relocating the Machine 2357-04E The machine is heavy. Make sure to follow the procedure below when moving the machine to avoid injury, and also make sure to read the safety precautions before you begin. Important Safety Instructions(P. 2) Turn OFF the machine and computer. ●...
  • Page 224 Maintenance Close the drawer, paper stopper, and all similar parts, and then move the machine to a new location. ● Check how heavy the machine is and carry it without straining. Main Unit(P. 276) Hold the lift handles, and lift up the machine. Carefully place the machine at the new installation site.

  • Page 225: Viewing The Counter Value

    Maintenance Viewing the Counter Value 2357-04F You can check total for the number of pages used for printouts. The number of printouts includes printouts of the list as well as printouts of data from computers. <Status Monitor> <Device Information> <Check Counter> Check the number of pages printed...

  • Page 226: Printing Reports And Lists

    Maintenance Printing Reports and Lists 2357-04H You can print reports and lists to check information such as machine settings. Printing Lists of Settings(P. 221) Printing Reports on the Usage Status of the Machine(P. 221) Printing Lists of Settings You can print information and settings registered in the machine as a list. User Data List You can check the list of the settings ( Setting Menu List(P.
  • Page 227 Maintenance <Menu> <Output Reports> <Consumables Status Report> Check that the size and type of paper displayed on the screen is loaded in the machine <OK> <Yes>...

  • Page 228: Consumables

    2357-04J The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables. For optimum print quality, using Canon genuine Toner, Cartridge and Parts is recommended.
  • Page 229 Be careful of counterfeit toner cartridges ● Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 230 Maintenance ● When replacing drum cartridges, see Replacing the Drum Cartridge(P. 213) .
  • Page 231 Troubleshooting Troubleshooting Troubleshooting ............................. 227 ............................229 Common Problems ........................230 Installation/Settings Problems ............................234 Printing Problems ........................236 When You Cannot Print Properly ......................238 Printing Results Are Not Satisfactory ..........................247 Paper Creases or Curls ..........................249 Paper Is Fed Incorrectly ............

  • Page 232: Troubleshooting

    Troubleshooting Troubleshooting 2357-04K When a problem occurs, check this chapter to find out solutions before contacting Canon. ◼ Common Problems This section describes how to take action when you suspect that the machine is malfunctioning. Common Problems(P. 229) ◼ When You Cannot Print Properly This section describes how to take action when printing results are not satisfactory or the paper creases or curls.
  • Page 233 Troubleshooting...

  • Page 234: Common Problems

    2357-04L If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? Is the power cord connected? ●...

  • Page 235: Installation/Settings Problems

    Check whether the SSID can be found on the wireless router or package box. ● Check the SSID or the network key of the wireless router by using Canon MF/LBP Wireless Setup Assistant. Checking the SSID and Network Key(P. 35)
  • Page 236 Troubleshooting The SSID of the wireless router to be connected is not displayed in the access point list. ● Check whether the SSID is correct. Checking the SSID and Network Key(P. 35) ● If the SSID of the wireless router is hidden (using a stealth mode ), set the SSID to be visible on the wireless router.
  • Page 237 Troubleshooting ● Are there any appliances such as microwave ovens or digital cordless phones that emit radio waves near the machine? Perform one of the following settings again. Setting Up Connection Using WPS Push Button Mode(P. 26) Setting Up Connection Using WPS PIN Code Mode(P. 28) Setting Up Connection by Selecting a Wireless Router(P.
  • Page 238 Troubleshooting Problem with the Print Server You cannot find the print server to connect to. ● Are the print server and computer connected correctly? ● Is the print server running? ● Do you have user rights to connect to the print server? If you are not sure, contact the server administrator. ●...

  • Page 239: Printing Problems

    Troubleshooting Printing Problems 2357-04S Common Problems(P. 229) also. Printing results are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 236) You cannot print. ● Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver.
  • Page 240 Troubleshooting ● Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. USB connection ● Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver.

  • Page 241: When You Cannot Print Properly

    When You Cannot Print Properly 2357-04U If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. ◼ Problems with Image Quality Printing Results Are Not Satisfactory(P.
  • Page 242 Troubleshooting Spots Appear(P. 245) Reverse Side of Paper is Printed Barcode Cannot Be Smudged(P. 245) Read(P. 246) ◼ Problems with Printout Paper Paper Creases or Curls(P. 247) Paper Creases(P. 247) Paper Curls(P. 247) ◼ Problems with Paper Feed Paper Is Fed Incorrectly(P. 249) Printouts Are Skewed(P.

  • Page 243: Printing Results Are Not Satisfactory

    Troubleshooting Printing Results Are Not Satisfactory 2357-04W Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Regular Cleaning(P. 206) Smudge Marks Appear on the Edge of Printouts Are you using appropriate paper? ● Check the supported paper types and replace with an appropriate type.
  • Page 244 Troubleshooting <Special Processing>(P. 192) Afterimages Appear in Blank Areas Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Available Paper(P. 278) Loading Paper(P. 87) Is the amount remaining in the toner cartridge running low? ● Check how much the amount remaining in the toner cartridge is left, and replace the toner cartridge as necessary.
  • Page 245 Troubleshooting ● Setting <Special Printing Mode U> to <On> may solve the problem. <Special Processing>(P. 192) Are you using paper containing much paper dust or other dust particles? ● Smudges may appear in a printout when the paper has a lot of paper dust or other dust particles. Setting <Special Printing Mode L>...
  • Page 246 Troubleshooting Are you using rough-surface paper? ● Printed images may be faint when they are printed on rough-surface paper. Setting <Special Printing Mode Q> to <On> may solve the problem. <Special Processing>(P. 192) ● Setting this to <On> may affect the image quality. Are you using the machine in an environment with high humidity? ●...
  • Page 247 Troubleshooting Replacing the Drum Cartridge(P. 213) A Portion of the Page Is Not Printed Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin of 5 mm or less around the edge of paper or 10 mm or less around the edge of envelopes is not printable with the machine.
  • Page 248 Troubleshooting <Special Processing>(P. 192) ● Setting this to <On> may affect the image quality. Are you using the machine in an environment with high humidity? ● Change the setting for <Special Printing Mode T>. Setting this item to <On> may solve the problem. <Special Processing>(P.
  • Page 249 Troubleshooting ● Setting <Special Printing Mode U> or <Special Printing Mode G> to <On> may solve the problem. <Special Processing>(P. 192) ● A desirable effect may not be attained even with these settings applied. Is the machine installed in the appropriate environment? ●...
  • Page 250 Troubleshooting Replacing the Toner Cartridge(P. 209) Is the amount remaining in the drum cartridge running low? ● Check how much the amount remaining in the drum cartridge is left, and replace the drum cartridge as necessary. ● Regardless of the amount remaining in the drum cartridge, the drum cartridge may reach the end of its lifetime depending on the use environment or the deterioration of materials inside the drum cartridge.
  • Page 251 Troubleshooting Printed Barcode Cannot Be Read Are you trying to read a small barcode or one with thick lines? ● Enlarge the barcode. ● Changing the <Select Line Width> setting may solve the problem. <Special Processing>(P. 192)

  • Page 252: Paper Creases Or Curls

    Troubleshooting Paper Creases or Curls 2357-04X Paper Creases Is paper loaded correctly? ● If paper is not loaded below the load limit line or is loaded obliquely, it may crease. Loading Paper(P. 87) Are you using paper that has absorbed moisture? ●...
  • Page 253 Troubleshooting Specifying Paper Size and Type(P. 95) Available Paper(P. 278) ● Reload the paper by changing the side to print on (front side/back side). ● In rare cases the symptom may become worse depending on the paper. If this occurs, change the side to print on back to the previous side.

  • Page 254: Paper Is Fed Incorrectly

    Troubleshooting Paper Is Fed Incorrectly 2357-04Y Printouts Are Skewed Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 87) Are you printing on curled envelopes? ●...

  • Page 255: A Message Or A Number Starting With "#" (An Error Code) Is Displayed

    Troubleshooting A Message or a Number Starting with "#" (an Error Code) Is Displayed 2357-050 When a message appears on the machine's display, or a number (error code) prefixed with "#" appears, see the following sections to check the solution. Countermeasures for Each Message(P.

  • Page 256: Countermeasures For Each Message

    A counterfeit or non-Canon drum cartridge may be in use. The drum cartridge used may not be a genuine Canon product. ● Only genuine Canon drum cartridges should be used as replacement drum cartridges. Consumables(P. 223) A counterfeit or non-Canon toner cartridge may be in use.
  • Page 257 ● Re-install the drum cartridge. If re-installing the drum cartridge fails to clear the error message, the drum cartridge may be faulty. Contact the store where you purchased the drum cartridge or consult the Canon Customer Help Center. Procedure for Replacing the Drum Cartridge(P. 214) Cart.
  • Page 258 Troubleshooting Cooling down... Wait a moment. The temperature of the fixing assembly is high. ● Wait for a while until the fixing assembly cools down. After the temperature of the fixing assembly falls, the message will disappear. Could not connect. (for Access Point Mode connection) Connection in Access Point Mode failed due to an error.
  • Page 259 Troubleshooting Could not connect using the wireless LAN. (for wireless LAN communication) Wireless LAN communication failed due to an error. ● Wait for a while, and set again. If you still cannot get connection, turn OFF the machine and then restart it. Could not connect using WPS.
  • Page 260 Troubleshooting The authentication method of the machine is set to <Shared Key>, but that of the wireless router is set to "Open System." ● Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer.
  • Page 261 Troubleshooting Drum cart. life end. Replcmt. recommended. The drum cartridge has reached the end of its lifetime. ● Replacement of the drum cartridge is recommended. Replacing the Drum Cartridge(P. 213) Easy Connection via PC ended due to timeout. A connection to the computer has not been established for 30 minutes since Easy Connection via PC (cableless setup mode) started.
  • Page 262 Troubleshooting Insert the drum cartridge. The drum cartridge is not set or properly set. ● Properly set the drum cartridge. Replacing the Drum Cartridge(P. 213) Insert the toner cartridge. The toner cartridge is not set or properly set. ● Properly set the toner cartridge. Replacing the Toner Cartridge(P.
  • Page 263 Troubleshooting Paper jammed. Paper jams. ● Remove the jammed paper, and print again (Printing may resume automatically). Clearing Paper Jams(P. 261) Preparing a drum cart. is recommended. Drum cartridge replacement time is near. ● Replace the drum cartridge if you see this message before you start to print a large job. Consumables(P.
  • Page 264 Turn OFF the power switch, wait 10 seconds, and turn it back ON. If the problem persists, turn OFF the power switch, disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. Be sure to provide the displayed <Ennn-nnnn>.

  • Page 265: Countermeasures For Each Error Code

    Troubleshooting Countermeasures for Each Error Code 2357-052 If an error occurs such as when printing is not successful, the corresponding error code is displayed in the job log screen as a three-digit number. Check the following to find out causes and solutions for each error code. For details of the job log screen, see <Status Monitor>...

  • Page 266: Clearing Paper Jams

    Do not forcibly remove the jammed paper from the machine ● Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 266)

  • Page 267: Paper Jams Inside The Machine

    Troubleshooting Paper Jams inside the Machine 2357-054 Remove the jammed paper according to the procedure below. Do not forcibly remove jammed paper from the machine. If the jammed paper cannot be removed easily, proceed to the next step. Remove the output cover. Close the paper stopper, and then open the toner cover.
  • Page 268 Troubleshooting Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge, such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak. Remove the toner cartridge gently at the same angle as the slot.
  • Page 269 Troubleshooting Remove the paper cover. Remove any loaded paper. Gently pull out the jammed paper. Load the paper. Replace the paper cover. Insert the cartridges. Insert the drum cartridge.
  • Page 270 Troubleshooting Insert the toner cartridge. Close the toner cover. ➠ The paper jam message disappears, and the machine is ready to print. Replace the output cover.

  • Page 271: When A Problem Cannot Be Solved

    When a Problem Cannot Be Solved 2357-055 If you cannot solve a problem by referring to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. Do not disassemble or repair the machine yourself ●...
  • Page 272 Appendix Appendix Appendix ................................268 ............................269 Third Party Software ............................270 Feature Highlights ........................271 Going Green and Saving Money ............................. 272 Improving Efficiency .............................. 273 So Much More ..............................275 Specifications ..............................276 Main Unit ............................. 278 Available Paper ............................

  • Page 273: Appendix

    Appendix Appendix 2357-056 This chapter contains technical specifications of this machine, instructions on how to use the User's Guide, disclaimers, copyright information, and other important information for customers. ◼ Machine Specifications See the following section(s) when you want to check the specifications of the machine, network environment, print function, and so on.

  • Page 274: Third Party Software

    Appendix Third Party Software 2357-057 For information related to third-party software, click the following icon(s).

  • Page 275: Feature Highlights

    Appendix Feature Highlights 2357-058 This section describes tips for leveraging the features of the machine by category. You can make use of the features according to your intended purposes and operating environment. Going Green and Saving Money(P. 271) Improving Efficiency(P. 272) So Much More(P.

  • Page 276: Going Green And Saving Money

    Appendix Going Green and Saving Money 2357-059 There are lots of ways to cut back on paper, toner, power, and expenses. Sleep Mode You can save power by setting the machine to enter sleep mode automatically whenever it has not been used for a while. You don't need to turn OFF the power each time, but you can still have the machine minimize its power consumption.

  • Page 277: Improving Efficiency

    Appendix Improving Efficiency 2357-05A Here are some simple operations that can make complicated tasks more efficient. Remote Management with Remote UI Make Print Settings Quickly with Intuitive Operation Remote UI lets you manage a lot from your computer, all You can easily specify the page layout as well as without having to go over to the machine.

  • Page 278: So Much More

    Canon PRINT Business comes in handy. printed documents. With this machine, Google Even in environments without a wireless LAN router, you can...
  • Page 279 Appendix No cables, easy installation, simple maintenance. If you've got a WPS wireless LAN router, bypass the settings process altogether and be ready to go before you know it. Enjoy the kind of clutter-free and easy to use document system that you can only get from wireless.

  • Page 280: Specifications

    Appendix Specifications 2357-05E Specifications are subject to change without notice for product improvement or future release. ◼ Machine Specifications Main Unit(P. 276) Available Paper(P. 278) ◼ Functional Specifications Printer Functions(P. 280) Management Functions(P. 281) ◼ Environment To Use the Machine System Environment(P.

  • Page 281: Main Unit

    Main Unit 2357-05F ● For information on paper sizes and types for this machine, see " Available Paper(P. 278) ." Name Canon LBP113w Type Desktop Color Supported Black and White Resolution for Writing 600 dpi x 400 dpi (at default speed)
  • Page 282 Appendix Power Source AC 220 V - 240 V, 2.2 A, 50 Hz/60 Hz Power Consumption Maximum Power Consumption 900 W or less During Sleep Mode ● Approx. 0.7 W (USB connection) ● Approx. 0.4 W (Wireless LAN connection) With the Main Power Turned OFF 0.5 W or less Dimensions 376 mm x 291 mm x 222 mm...

  • Page 283: Available Paper

    Appendix Available Paper 2357-05H The paper types that can be used with this machine are shown in the following table. ◼ Supported Paper Sizes Paper sizes that can be loaded in the drawer is listed below. A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm) A5 (148.0 mm x 210.0 mm) A6 (105.0 mm x 148.0 mm)
  • Page 284 Appendix Paper Type Drawer Plain 71 to 89 g/m² Plain L 61 to 70 g/m² Plain L2 60 g/m² Recycled 71 to 89 g/m² Heavy 1 90 to 120 g/m² Heavy 2 121 to 163 g/m² 121 to 163 g/m² Heavy 3 Bond 1 60 to 104 g/m²...

  • Page 285: Printer Functions

    Appendix Printer Functions 2357-05J Type Internal Print Size Available Paper(P. 278) Print Speed Same as "Print Speed" on Main Unit(P. 276) Resolution Data Processing 600 dpi x 400 dpi, 600 dpi x 600 dpi Page Description Language (PDL) UFR II-LT Protocol Supported TCP/IP: LPD, Port9100, IPP, IPPS, WSD Resident Fonts...

  • Page 286: Management Functions

    Appendix Management Functions 2357-05K ◼ Firewall Settings ● Up to 4 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6. ◼ Registration of Keys and Certificates ● If you install a key or CA certificate from a computer, make sure that they meet the following requirements: ●...

  • Page 287: System Environment

    Appendix System Environment 2357-05L Windows System Requirements for the Remote UI ● Windows Vista / 7 / 8.1 / 10: Internet Explorer 11 or later ● Windows 10: Edge macOS ● Mac OS X 10.6 and later ● Safari 3.2.1 and later ●...

  • Page 288: Network Environment

    Appendix Network Environment 2357-05R ◼ Protocol Specifications Protocol Supported TCP/IP ● Print applications: LPD, Raw, IPP, IPPS, WSD, Mopria, Google Cloud Print, AirPrint, Windows10 Mobile Print ◼ Wireless LAN Specifications Standard IEEE 802.11b, IEEE 802.11g, IEEE 802.11n Transmission Scheme IEEE 802.11b (Modulation system: DS-SS) IEEE 802.11g (Modulation system: OFDM method) IEEE 802.11n (Modulation system: OFDM method) Frequency Range...

  • Page 289: Manuals And Their Contents

    Appendix Manuals and Their Contents 2357-05S The manuals listed below are included with the machine. Refer to them as necessary. Getting Started Read this manual first. It describes basic setup procedures, from removing the packing materials to setting up the machine. User's Guide (This Manual) This manual describes all the functions of the machine in a manual that is viewed using a Web browser.

  • Page 290: Using User's Guide

    Appendix Using User's Guide 2357-05U The User's Guide is a manual that can be viewed on your computer or mobile device and it describes all of the functions of the machine. You can search from your intended use or enter a keyword to quickly find the page you are looking for.

  • Page 291: Screen Layout Of User's Guide

    Appendix Screen Layout of User's Guide 2357-05W The User's Guide is divided into different screens, and the content of each screen varies. Top Page Appears when User's Guide is started. Click to also display all of the sections under the chapters. Click to return to the previous display.
  • Page 292 Appendix Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. Click to jump to the corresponding page. To return to the previous page, click "Back" on your Web browser.
  • Page 293 Appendix [Enter keyword(s) here] Enter a keyword or keywords and click to display the search results. You can search for pages containing all the keywords by separating the keywords by a space (blank). Also you can only search for pages containing an exact phrase by enclosing the keywords in double quotation marks. Search result Displays the search results of the pages that contain the specified keywords.
  • Page 294 Appendix Viewing User's Guide 2357-05X This section describes the marks, buttons, screens, and other items used in the User's Guide. The warnings and cautions are also given in the "Important Safety Instructions" in the "Getting Started" included with the machine. See also these instructions.
  • Page 295 Appendix Computer Screens Used in This Manual Depending on the model or operating system you are using, the appearance of the displays used in this manual may slightly differ from the actual displays. Also, the appearance of drivers and software may differ depending on their version.
  • Page 296 Appendix Basic Windows Operations 2357-060 Displaying the Printer Folder(P. 291) Enabling [Network discovery](P. 291) Displaying Shared Printers in the Print Server(P. 292) Displaying the [Software Programs/Manuals Setup] Screen(P. 293) Printing a Test Page in Windows(P. 293) Checking the Bit Architecture(P. 294) Checking the Printer Port(P.
  • Page 297 Appendix Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery]. Windows 10 select [Windows System] [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery].
  • Page 298 Appendix ◼ Displaying the [Software Programs/Manuals Setup] Screen If your computer does not display the [Software Programs/Manuals Setup] screen after inserting the provided CD- ROM/DVD-ROM, follow the procedure below. The CD-ROM/DVD-ROM drive name is indicated as "D:" in this manual. The CD-ROM/DVD-ROM drive name may differ depending on the computer you are using.
  • Page 299 Appendix Click [Print Test Page] in [General] tab. ➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel].
  • Page 300 Appendix Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] [System]. Windows 10/Server 2016 Click [ [Settings] [System] select [About]. Windows Server 2008 Double-click [System]. Check the bit architecture. For 32-bit versions [32-bit Operating System] is displayed. For 64-bit versions [64-bit Operating System] is displayed.
  • Page 301 ● If [Description] for the selected port is [Canon MFNP Port], and the machine and the computer are on the same subnet, then the connection will be maintained. You do not need to add a new port. If it is [Standard TCP/IP Port], you need to add a new port.
  • Page 302 Appendix In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected. ◼ Checking the SSID to Which Your Computer is Connected If your computer is connected to a wireless LAN network, click , or in the system tray to display the SSID of the connected wireless LAN router.
  • Page 303 Appendix ◼ When Printing from the Windows Store App Windows Server 2012 Display the charms on the right side of the screen Tap or click [Devices] The driver that you use [Print]. Windows 8.1/Server 2012 R2 Display the charms on the right side of the screen Tap or click [Devices] [Print] The driver that you use...
  • Page 304 EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.canon- europe.com/battery.
  • Page 305 The duplex function has been auto enabled during the set up and driver installation and Canon strongly recommends that you do not disable this function. You should continue to use the duplex function to reduce the environmental impact of your work with this product at all times.
  • Page 306 Appendix ◼ Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability.
  • Page 307 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------- SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------- PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide...
  • Page 308 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license.
  • Page 309 The Software Subjected to the Other License Conditions Please refer to Table of Software and respective License terms below, for more detail and corresponding license conditions. Table of Software Names of Software Terms and Conditions of the License: See Page bldimake FreeType snmp...
  • Page 310 bldimake Copyright (c) 1985, 1986, 1987, 1988 The Open Group All right Reserved. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
  • Page 311 FreeType The FreeType Project LICENSE ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
  • Page 312 somewhere in your documentation that you have used the FreeType code. (`credits') We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project. Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license.
  • Page 313 engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
  • Page 314 original files must be preserved in all copies of source files. o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory.
  • Page 315 o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
  • Page 316 snmp Copyright 1988, 1989 by Carnegie Mellon University All Rights Reserved Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU not be used in advertising or publicity pertaining to distribution of the...
  • Page 317 * the code are not to be removed. * If this package is used in a product, Eric Young should be given attribution * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package.
  • Page 318 * copied and put under another distribution licence * [including the GNU Public Licence.] Copyright 1988, 1989 by Carnegie Mellon University Copyright 1989 TGV, Incorporated All Rights Reserved Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and TGV not be used...
  • Page 319 Incl Copyright (c) 1994-96 SunSoft, Inc. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 320 JPEG "this software is based in part on the work of the Independent JPEG Group.". - 12 -...
  • Page 321 math Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved. copysignf.c:* Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. math_private.h:* Copyright (c) 1993 by Sun Microsystems, Inc.
  • Page 322 mDNSResponder Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor"...
  • Page 323 "Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner.
  • Page 324 d. If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of the Derivative Works;...
  • Page 325 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License. However, in accepting such obligations, You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability.
  • Page 326 mDNSResponder (part of mDNSShared) * Copyright (c) 2003-2004, Apple Computer, Inc. All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions are met: * 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 327 OpenSSL OpenSSL License --------------- /* ==================================================================== * Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
  • Page 328 * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR * ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 329 * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed. * If this package is used in a product, Eric Young should be given attribution * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package.
  • Page 330 * derivative of this code cannot be changed. i.e. this code cannot simply be * copied and put under another distribution licence * [including the GNU Public Licence.] - 22 -...
  • Page 331 Copyright (c) 1989-95 GROUPE BULL Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...

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