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ADVICE
Positioning of the terminal on check stand must be in such a way to make
cardholder PIN (Personal Identification Number) spying infeasible.
Installing device on an adjustable stand must be in such a way that consumers
can swivel the terminal sideways and/or tilt it forwards/backwards to a
position that makes visual observation of the PIN-entry process difficult.
Positioning of in-store security cameras such that the PIN- entry keypad is not
visible.
NEVER ask the customer to divulge their PIN Code. Customers should be
advised to ensure that they are not being overlooked when entering their PIN
Code.
5.4 Cleaning the terminal
Good rules for proper cleaning of the terminal are:
Unplug all wires from the terminal prior to cleaning.
Apply soapy water or other approved cleaning product to a soft, non-abrasive cloth.
CLEANING PRODUCT SHOULD BE APPLIED TO THE CLEANING CLOTH AND NOT
DIRECTLY APPLIED OR SPRAYED TO THE TERMINAL. Failure to follow this step may result
in damage to the terminal.
Do not clean the electrical connections.
Do not use solvents, detergents or abrasive products: Those materials might damage the
plastic or electrical contacts.
Avoid prolonged exposure of the terminal to the direct rays of the sun.
Do not put anything other than credit cards into the slot of the smart card reader.
5.5 Transport and storage
When transporting the terminal
Protect the terminal from snow, rain, and excessive exposure to the sun.
Transport with care to avoid mechanical impact.
Do not throw the unit forcibly. Prevent the package from intrusion during transportation
to avoid breakage. The product should be stored in the original packaging.
Do not store in warehouses that also contain harmful gases, or inflammable, explosive, or
corrosive chemicals.
AXIUM DX4000 Hybrid
04/10
27
Banks and Acquirers International Holding SAS
Copyright©2024 Ingenico–
All rights reserved
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