Ingenico DX8000 User Manual
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Ingenico DX8000 User Manual

Ingenico DX8000 User Manual

Datamesh group terminal
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DATAMESH GROUP
DX8000
USER GUIDE
In this guide:
Overview
Software
Settings
Quick Reference Guide
How to operate your terminal
24/7 Support
1300 023 282
support@datameshgroup.com
SMARTER
CONNECTIONS,
INFINITE
POSSIBILITIES
p2
p3
p6
p8
p11
DX8000 Box Contents
• DX8000 Device equipped
with a paper roll
• Power adaptor
• Battery pack

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Summary of Contents for Ingenico DX8000

  • Page 1 DX8000 Box Contents • DX8000 Device equipped with a paper roll • Power adaptor • Battery pack DATAMESH GROUP DX8000 USER GUIDE In this guide: Overview Software Settings Quick Reference Guide How to operate your terminal 24/7 Support 1300 023 282 support@datameshgroup.com...
  • Page 2 Place your finger above the screen near the camera and swipe down. To connect to Wi-Fi • Tap on the Base Icon. • Select desired network. • Enter network password. • Select Connect. SMARTER CONNECTIONS, INFINITE DX8000 Terminal & User Guide | DataMesh POSSIBILITIES...
  • Page 3 Refer to page 6 on how to update merchant password. Step 3. Click Software Upgrade Step 4. Click to perform software upgrade. SMARTER SMARTER CONNECTIONS, CONNECTIONS, INFINITE INFINITE DX8000 Terminal & User Guide | DataMesh DX8000 Terminal & User Guide | DataMesh POSSIBILITIES POSSIBILITIES...
  • Page 4 6. Depending on the printer options Yes or Yes or receipt receipt you have opted for, terminal will display Print Merchant receipt No, then display Print Customer receipt Yes or SMARTER CONNECTIONS, INFINITE DX8000 Terminal & User Guide | DataMesh POSSIBILITIES...
  • Page 5 SMARTER CONNECTIONS, INFINITE DX8000 Terminal & User Guide | DataMesh POSSIBILITIES...

  • Page 6: Merchant Password

    Note: The terminal will display Password changed OK when the above steps are completed successfully. Repeat New Merchant Password To reset manager password contact the Help Desk for assistance. SMARTER CONNECTIONS, INFINITE DX8000 Terminal & User Guide | DataMesh POSSIBILITIES...
  • Page 7 Step 1. Click on the icon located at the top right section of the Satellite Payment App homescreen to open Information menu. SMARTER CONNECTIONS, INFINITE DX8000 Terminal & User Guide | DataMesh POSSIBILITIES...
  • Page 8 DX8000 TERMINAL QUICK REFERENCE GUIDE The DX8000 terminal offers a best-in class digital experience in-store whilst optimizing performance, productivity and security. Terminal specifications and features • Built on Android 10 • PCI PTS V6 compliant • Powerful processing to increase speed and output •...
  • Page 9 4. Buzzer 5. Magnetic card reader 6. Easy Loading Printer 7. Power Key 8. Volume Keys 9. Battery cover 10. USB-C connector 11. Front scanner 12. LEDs for contactless card SMARTER CONNECTIONS, INFINITE DX8000 Terminal & User Guide | DataMesh POSSIBILITIES...

  • Page 10: Keypad Functions

    There are also three virtual keys at the bottom of the screen, Menu, Home, and Back keys. Card Readers The DX8000 includes a magnetic stripe reader, EMV card reader and contactless card reader. 3.1 Magnetic stripe reader 3.2 EMV Card Reader 3.3 Contactless Card Reader...

  • Page 11: Installing The Battery

    HOW TO OPERATE YOUR TERMINAL The DX8000 device is compatible with standard 58mm wide and 40mm diameter receipt paper rolls. Most stationary stores stock these receipt roll types, including Officeworks. Installing the printer roll Step 1. Open the paper cover by lifting the catch located at the top of the device and pull the cover to the rear of the terminal.
  • Page 12 Cleaning the device • Unplug all the wires from the terminal. • Use a soft cloth that is slightly soaked with soapy water to clean the outside of the terminal. • Do not clean the electrical connections. • Do not use solvents, detergents, or abrasive products.

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