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Summary of Contents for Ingenico AXIUM DX6000
- Page 1 AXIUM DX6000 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre...
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Page 2: Table Of Contents
Contents 1. Introduction ............................2. Presentation ............................2.1 Content of the box ..........................2.2 Overview of AXIUM DX6000 ........................2.3 Keypad Functions ........................... 2.4 Touch Panel ............................3. Use of the terminal ......................... 3.1 Power on/Power off the terminal ...................... - Page 3 ..............................5.2 Security of your terminal ........................5.3 Fixed installation........................... 5.4 Cleaning the terminal ........................... 5.5 Transport and storage ........................... 6. Standards ............................. 7. Troubleshooting ..........................AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved...
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Page 4: Introduction
1. Introduction We hope that you will be fully satisfied with your new AXIUM DX6000 terminal. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. -
Page 5: Presentation
WARNING The power supply unit provided with your equipment is specially designed for INGENICO AXIUM DX6000 terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. ADVICE Keep the package. -
Page 6: Overview Of Axium Dx6000
2.2 Overview of AXIUM DX6000 1) Contactless landing zone 2) Easy Loading Printer 3) LCD and touch screen 4) Buzzer 5) Magnetic card reader 6) Smart card reader 7) LEDs for Contactless Card 8) Front scanner 9) Power Key 10) Volume Keys... - Page 7 488g (including battery) Weight 198 X 80 X 66mm / 7.79 x 3.15 x 2.60 in Dimension (L x W x H) 100-240VAC/50-60Hz Class II Electrical mains network AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved...
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Page 8: Keypad Functions
The terminal has a 4.0 inch screen, there are fifteen physical keys at below the screen: Number Keys 0~9, Menu, Func, Cancel, Clear, Enter. 2.4 Touch Panel The AXIUM DX6000 is equipped with touch panel that allows you capture functions and menus by your finger. AXIUM DX6000 Copyright©2024 Ingenico–... -
Page 9: Use Of The Terminal
If the battery is empty, the terminal will automatically shut off. Terminal restart: In the event of abnormal behavior of the terminal, press and hold the power button for 8 seconds to force the terminal to power off. AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS... -
Page 10: Reading Cards
Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction. On the front LEDs are displayed to indicate transaction processing. AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS... -
Page 11: Usage Of Front Camera
The vertical distance between the screen of the mobile phone and the front scanning head should be between 10~30 cm; 20 cm would be the best. The terminal will beep with a successful scanning. AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS... -
Page 12: Usb Type-C
From -10°C to +50°C (14°F to 122°F) Max relative humidity From 10% to 90%, non-condensing （*)Excluding battery charging Battery charging conditions Ambient temperature From 0°C to +40°C (32°F to 104°F) AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved... -
Page 13: Screen Protective Film
The SAM/SIM connectors are located inside the terminal, in a closed compartment. Turn the terminal and remove the battery door. SAM1, SAM2 and SIM1, SIM2 are identified by the engraved marks on the lower housing. AXIUM DX6000 Copyright©2024 Ingenico– 02/21... - Page 14 When introducing a SAM/SIM into slot, be sure to put the cut corner as indicated on the picture. Close the battery door. ADVICE AXIUM DX6000 is equipped with a dual SAM slot. When using two SAM cards, it is recommended to insert the bottom one first, then the top one.
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Page 15: Paper Roll
MicroSD are identified by the engraved marks on the lower housing. Insert MicroSD card and push it to the end. Close the battery door. NOTE: The terminal supports MicroSD up to 32GB. 4.4 Paper roll 4.4.1 Main characteristics of INGENICO paper roll R40 paper roll characteristics Precisions White Color... - Page 16 For best product performance, only use heat sensitized paper approved by Ingenico. 4.4.2 Installing paper roll Open the paper cover by lifting the catch located at the top of AXIUM DX6000 and pull the cover to the rear of the terminal.
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Page 17: Battery
WARNING Switch off the terminal prior to installing a paper roll. Use only paper approved by Ingenico. The use of no-approved paper is likely to damage the printer of your terminal. 4.5 Battery 4.5.1 Charging the battery When does the battery need to be charged? For safety reasons, the battery included with the terminal is not fully charged. -
Page 18: Recommendations
Powering down the AXIUM DX6000 Disconnect the AXIUM DX6000 power supply block adapter from the electrical mains network. Lithium cell The AXIUM DX6000 is fitted with an internal lithium cell which should only be accessed by a qualified technician. Battery AXIUM DX6000 is fitted with battery specially designed for this terminal. -
Page 19: Security Of Your Terminal
Such checks would AXIUM DX6000 Copyright©2024 Ingenico–... -
Page 20: Fixed Installation
Alternatively, it may be achieved by the environment in which the device is installed, so that the checkout itself shields the PIN entry process. The terminal is exclusively made for indoor use. AXIUM DX6000 Copyright©2024 Ingenico– 02/21... -
Page 21: Cleaning The Terminal
Do not expose to strong mechanical vibrations or strong magnetic fields. Packaging should be stored at least 15 cm above the ground and be kept away from heat, cold, windows, AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS... -
Page 22: Standards
Follow the specific stored conditions as noted in Section 4 of this document. 6. Standards CE MARKING The CE marking indicates AXIUM DX6000 complies with the requirements of European Directive 2014/53/EU on Radio Equipment for: The protection of the health and the safety of the user and any other person. - Page 23 LTE Band1/Band3/Band5/Band7/Band8/Band20/Band28/Band38/Band40 /Band41: 24±1dBm 802.11b/g/n20:17.90dBm 802.11a/n20/n40/ac: 5180-5240MHz 18.62dBm; 5260-5320MHz 18.62dBm; 5500-5720MHz 18.62dBm; 5745-5825MHz 13.99dBm Bluetooth: 11.6±1dBm, BLE:1.8±1dBm RF ID: 25.39±2 dBuA/m@3m Environment (WEEE, Batteries and packaging) AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved...
- Page 24 In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health. Electrical power supply network AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS...
- Page 25 International Efficiency Marking Protocol (Energy Star Level 6) In door use only “Conformite Europe enne” or CE Mark Double insulation symbol 5 Years China RoHS symbol AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved...
- Page 26 Recycle in accordance with the waste electronic & electrical equipment directive Underwriters Laboratories Inc (US Compliance) Made from recyclable material Low density version of Polyethylene (LDPE) AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved...
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Page 27: Troubleshooting
Risk of explosion if the battery is incorrectly replaced or is placed in a fire Dispose of batteries at a hazardous waste collection site or recycling facility Direct Current 7. Troubleshooting Q: The terminal cannot be started. AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS All rights reserved... - Page 28 Check if the SIM card is installed correctly and local wireless communication network functions or not. If there is still problem, please contact our customer service center. “INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. This Document is Copyright © 2024 BANKS AND ACQUIRERS INTERNATIONAL HOLDING. BANKS AND ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights and protection in all material contained in this document.
- Page 29 All trademarks used in this document remain the property of their rightful owners” www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre AXIUM DX6000 Copyright©2024 Ingenico– 02/21 Banks and Acquirers International Holding SAS...
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