Cleaning The Terminal - Ingenico AXIUM EX8000 User Manual

The device must be installed so that oversight from other customers is prevented. This
may be achieved through the placement of the lanes and device, so that the customer is
automatically positioned between the device keypad and other customers. Alternatively,
it may be achieved by the environment in which the device is installed, so that the
checkout itself shields the PIN entry process.
The terminal is recommended for indoor use only within the aforementioned
environmental ranges in Section 4 of this document.
ADVICE
Positioning of the terminal on check stand must be in such a way to make
cardholder PIN (Personal Identification Number) spying infeasible.
Installing device on an adjustable stand must be in such a way that consumers
can swivel the terminal sideways and/or tilt it forwards/backwards to a
position that makes visual observation of the PIN-entry process difficult.
Positioning of in-store security cameras such that the PIN- entry keypad is not
visible.
NEVER ask the customer to divulge their PIN Code. Customers should be
advised to ensure that they are not being overlooked when entering their PIN
Code.

5.4 Cleaning the terminal

Good rules for proper cleaning of the terminal are:
Unplug all wires from the terminal prior to cleaning.
Apply soapy water or other approved cleaning product to a soft, non-abrasive cloth.
CLEANING PRODUCT SHOULD BE APPLIED TO THE CLEANING CLOTH AND NOT
DIRECTLY APPLIED OR SPRAYED TO THE TERMINAL. Failure to follow this step may result
in damage to the terminal.
Do not clean the electrical connections.
Do not use solvents, detergents or abrasive products: Those materials might damage the
plastic or electrical contacts.
Avoid prolonged exposure of the terminal to the direct rays of the sun.
AXIUM EX8000
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Banks and Acquirers International Holding SAS
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