5.4 Cleaning The Terminal - Ingenico AXIUM EX6000 User Manual

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The device must be installed so that oversight from other customers is

prevented. This may be achieved through the placement of the lanes

and device, so that the customer is automatically positioned between

the device keypad and other customers. Alternatively, it may be

achieved by the environment in which the device is installed, so that

the checkout itself shields the PIN entry process.

The terminal is recommended for indoor use only within the

aforementioned environmental ranges in Section 4 of this document.

Positioning of the terminal on check stand must be in such a way

to make cardholder PIN (Personal Identification Number) spying

infeasible.

Installing device on an adjustable stand must be in such a way

that consumers can swivel the terminal sideways and/or tilt it

forwards/backwards to a position that makes visual observation

of the PIN-entry process difficult.

Positioning of in-store security cameras such that the PIN- entry

keypad is not visible.

NEVER ask the customer to divulge their PIN Code. Customers

should be advised to ensure that they are not being overlooked

when entering their PIN Code.

5.4 Cleaning the terminal

Good rules for proper cleaning of the terminal are:

Unplug all wires from the terminal prior to cleaning.

Apply soapy water or other approved cleaning product to a soft,

non-abrasive cloth.

AXIUM EX6000

07/11

Banks and Acquirers International Holding SAS

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Axium rx5000