Ingenico AXIUM DX8000 User Manual
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AXIUM DX8000
User Guide
www.ingenico.com
13-17 rue Pagès, 92150 Suresnes – France
Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre

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Summary of Contents for Ingenico AXIUM DX8000

  • Page 1 AXIUM DX8000 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre...
  • Page 2: Table Of Contents

    Table of Contents Introduction Presentation Content of the box Overview of AXIUM DX8000 Keypad Functions Touch Panel Use of the terminal Power on/Power off the terminal Reading cards Usage of Front Camera USB Type-C Installation Recommendations Screen Protective film Installing modules...
  • Page 3 Paper roll Main characteristics of INGENICO paper roll Installing paper roll Battery Charging the battery Installing the battery Visual Impaired Accessory Recommendations Safety Security of your terminal Fixed installation Cleaning the terminal Transport and storage Standard Troubleshooting Copyright© 2023 Ingenico –...
  • Page 4: Introduction

    Introduction We hope that you will be fully satisfied with your new AXIUM DX8000 terminal. Read this guide to understand and make the best use of your terminal. It presents necessary information about use, installation, maintenance, safety and security recommendations.
  • Page 5: Presentation

    Presentation Contents of the box The power supply unit provided with your equipment is specially designed for INGENICO AXIUM DX8000 terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.
  • Page 6: Overview Of Axium Dx8000

    Overview of AXIUM DX8000 1) Contactless landing zone 2) Easy Loading Printer 3) LCD and touch screen 4) Magnetic card reader 5) Buzzer 6) Smart card reader 7) LEDs for Contactless Card 8) Front scanner 9) Power Key 10) Volume Keys...
  • Page 7 23) Base Charging interface - 24) Speaker Weight 450g (including battery) Dimension (L x W x H) 198 X 83X 62.5mm 100-240VAC/50-60Hz Class II Electrical mains network Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 8: Keypad Functions

    If the terminal has a 5.5 inch screen,there are three capacitive keys at the bottom of the screen: Menu,Home and Back keys. Touch Panel The AXIUM DX8000 is equipped with touch panel that allows you capture functions and menus by your finger . Copyright© 2023 Ingenico –...
  • Page 9: Use Of The Terminal

    8 seconds to force the terminal to power off. Screen saver mode: To conserve battery power, the screen may be turned off with a short press of the power button. (approximately 0.5 seconds) Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 10: Reading Cards

    Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction. On the front,LEDs are displayed to indicate transaction processing. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 11: Usage Of Front Camera

    The vertical distance between the screen of the mobile phone and the front scanning head should be between 10~ 30 cm; 20 cm would be the best. The terminal will beep with a successful scanning. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 12: Usb Type-C

    From 10% to 90%, Non-condensing (*)Excluding battery charging Ambient temperature From 0°C to +40°C Ambient temperature From -20°C to +70°C From 5% to 90%, Non-condensing Max relative humidity Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 13: Screen Protective Film

    Turn the terminal and remove the battery door. SAM1, SAM2 and SIM1, SIM2 are identified by the engraved marks on the lower housing. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 14: Microsd Memory Card

    When introducing a SAM/SIM into slot, be sure to put the cut corner as indicated on the picture. Close the battery door. AXIUM DX8000 is equipped with a dual SAM slot. When using two SAM cards,it is recommended to insert the bottom one first,then the top one.
  • Page 15: Paper Roll

    Insert MicroSD card and push it to the end. Close the battery door. The terminal supports MicroSD up to 32GB. Paper roll Main characteristics of INGENICO paper roll White 58mm 40mm About 18 meters The thermal paper can be deteriorated by poor storage conditions,so...
  • Page 16: Installing Paper Roll

    If you insert a new R40 paper roll, tear off the first length (one complete turn to avoid printing on adhesive footprint). Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 17: Battery

    Switch off the terminal prior to installing a paper roll. Use only paper approved by Ingenico. The use of no-approved paper is likely to damage the printer of your terminal. Battery Charging the battery When does the battery need to be charged? For safety reasons, the battery included with the terminal is not fully charged.
  • Page 18: Visual Impaired Accessory

    Place the battery pack in its compartment. Close the battery door. Visual Impaired Accessory Take out the VI accessory. Install the VI accessory on the screen. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 19: Recommendations

    Disconnect the AXIUM DX8000 power supply block adapter from the electrical mains network. The AXIUM DX8000 is fitted with an internal lithium cell which should only be accessed by a qualified technician. AXIUM DX8000 is fitted with battery specially designed for this terminal.
  • Page 20 You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS...
  • Page 21: Security Of Your Terminal

    The terminal must never be put in or left at a location where it could be stolen or replaced by another device. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS...
  • Page 22: Fixed Installation

    Alternatively, it may be achieved by the environment in which the device is installed, so that the checkout itself shields the PIN entry process. The terminal is exclusively made for indoor use. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 23: 5.4 Cleaning The Terminal

    Do not clean the electrical connections. Do not use solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 24: 5.5 Transport And Storage

    50cm. Follow the specific stored conditions as noted in Section 4 of this document. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 25: Standard

    Standard The CE marking indicates AXIUM DX8000 complies with the requirements of European Directive 2014/53/EU on Radio Equipment for: The protection of the health and the safety of the user and any other person. The protection requirements with respect to electromagnetic compatibility.
  • Page 26 EGSM900: 33.8±1dBm (GMSK); 27.1±1dBm (8PSK) DCS1800:30.3 ±1dBm (GMSK); 26.7±1 dBm (8PSK) WCDMA Band1/8: 23.4±1dBm LTE Band1/Band3/Band5/Band8/Band34/Band38/Band39/Band40 /Band41:23±1dBm Wi-Fi: 18.37±1dBm(802.11b), 14.59±1dBm(802.11g), 13.65±1dBm(802.11n20) Bluetooth:9.14±1dBm , BLE:0.21±1dBm RF ID: 27.71 ±1dBuA/m@3m Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 27 The electrical outlet must meet the following criteria: Must be installed near the equipment and easily accessible. Do not short-circuit the battery. Do not attempt to open the battery container. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 28 “Conformite Europe enne” or CE Mark Double insulation symbol         5 Years China RoHS symbol 10 Years China RoHS symbol BSMI (Taiwan) PSE Mark (Japan) Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 29 Risk of explosion if the battery is incorrectly replaced or is placed in a fire                 Dispose of batteries at a hazardous waste collection site or recycling facility Direct Current Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved 07/11...
  • Page 30: Troubleshooting

    Check if the SIM card is installed correctly and local wireless communication network functions or not. If there is still problem, please contact our customer service center. Copyright© 2023 Ingenico – AXIUM DX8000 Banks and Acquirers International Holding SAS All rights reserved...
  • Page 31 “INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING . This Document is Copyright © 2023 BANKS AND ACQUIRERS INTERNATIONAL HOLDING . BANKS AND ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this...
  • Page 32 Copyright© 2023 Ingenico – Banks and Acquirers International Holding SAS All rights reserved...
  • Page 33 设 计 周忠虎 Zhonghu ZHOU ����-��-�� AXIUM DX���� -CN-说明书-���X��� 审 核 INGC-ST-06-000599 双胶纸(��克) 版 本 比 例 备 注 Version 所有尺寸单位为毫米 第 � 共 � 张 银捷尼科(福建)科技有限公司 张 版本说明: 技术要求: Technical Requirements: �、尺寸:( 长 x 宽 )���x���mm。 Size:(LxW):���x���mm. �、未标注尺寸按本图比例制作,尺寸公差:+�/-�.�mm。 Unspecified dimensions are made according to the proportion of the drawing,and the dimensional tolerance is +�/-�.�mm .

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