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Summary of Contents for Ingenico Desk/2600
- Page 1 Desk/2600 User Guide www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding SAS / 814 767 216 RCS Nanterre...
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Page 2: Table Of Contents
Contents 1. Introduction 2. Presentation 2.1 Content of the box 2.2 Overview of the Desk/2600 2.3 Keyboard details and functionality 3. Use of the terminal 3.1 Switching off the terminal 3.2 Reading card 4. Installation 4.1 Recommendations 4.2 Product connections 4.2.1 Terminal USB... - Page 3 4.6.1 Main characteristics 4.6.2 Installing the battery 4.6.3 Charging the battery 4.6.4 Changing the battery 4.7 Paper roll 4.7.1 Main characteristics of Ingenico roll 4.7.2 Installing paper roll 5. Troubleshooting Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS...
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Page 4: Introduction
1. Introduction We hope that you will be fully satisfied with your new terminal Desk/2600. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. -
Page 5: Presentation
2. Presentation 2.1 Content of the box Desk/2600 terminal unit equipped with a paper roll An battery pack Power Supply Unit (PSU) Magic Box USB Cable ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. Copyright© 2023 Ingenico -... -
Page 6: Overview Of The Desk/2600
2.2 Overview of the Desk/2600 Contactless 2’’8 LCD Display Card Reader Backlight keyboard with Easy large key Loading Printer Magnetic Smart Card Stripe Reader Reader Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved... - Page 7 100 – 240VAC / 50 – 60 Hz or 50 / 60 Hz Electrical mains network Class II equipment USB-C connector for PSU or Magic Connections on terminal Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved...
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Page 8: Keyboard Details And Functionality
Some keys can have other functions according to the applications that are in the terminal. NAVIGATION Keys CANCEL CLEAR VALIDATION Keys Keys Keys Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved 900049361 R11 000 04 03/23... -
Page 9: Use Of The Terminal
The card can be read either from left to right or from right to left, with the stripe on top of the terminal (stripe can be seen by user). Use a regular movement to ensure a reliable card reading. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS... - Page 10 The 4 virtual LEDs are displayed during the transaction. The terminal behavior for the cardholder may depend on: The terminal environment Local usage (language, …) Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved...
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Page 11: Installation
4.2.1 Terminal USB A USB type C connector is available behind the battery door of Desk/2600. This connector is used to connect PSU or cable for Magic Box (option). This connector can also be used for SW loading. Copyright© 2023 Ingenico -... -
Page 12: Magic Box Ethernet
A USB type B connector is available at rear of Magic Box. This connector could be used to connect cash register. USB-B Signal Number Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved... -
Page 13: Usb Host Connector
USB external PSTN Modem... USB-A Signal Number 4.2.5 Power and terminal connection Connect PSU here Connect Terminal here Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved 900049361 R11 000 04 03/23... -
Page 14: Opening Trap Door
CAUTION Switch off the terminal before opening the trapdoor. Turn the terminal and pull on the clip as shown by the arrow on the following picture. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved... -
Page 15: Sams & Sims
4.4 SAMs & SIMs The connector modules security SAM/SIM is located inside the terminal, in a closed compartment. Please, switch off the Desk/2600 prior inserting the SIM/SAM. SAMs and SIMs are identified by the engraved marks on the lower housing... -
Page 16: Magic Box Cable
Take care to place it behind the plastic wall. Close the tap door and ensure the cable doesn’t block the door. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved... -
Page 17: Battery
(as shown on picture). Verify that it locks. Place the battery pack in its compartment. Close the battery compartment trapdoor. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved 900049361 R11 000 04 03/23... -
Page 18: Charging The Battery
4.6.3 Charging the battery Desk/2600 has been designed to be used with PSU and battery connected. The terminal autonomy (without PSU) is small and authorizes few transactions when PSU is disconnected. Battery is mandatory for printing and connecting 4G/2G network. If the battery level is too low, these functions may be not working. -
Page 19: Paper Roll
4.7.2 Installing paper roll WARNING Switch off the terminal prior to installing a paper roll. Use only paper approved by Ingenico. The use of non- approved paper is likely to damage the printer of your terminal. Copyright© 2023 Ingenico -... - Page 20 ADVICE If you insert a new paper roll, tear off the first length (one compre turn to avoid printing on adhesive tape footprint). Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved...
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Page 21: Troubleshooting
(“Installing the paper roll”) Check the type of paper used (thermal paper must be used) Verify thermal paper sensitive side. Check battery pack is correctly connected. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide... - Page 22 Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide...
- Page 23 à l’établissement d’une communication satisfaisante. No changes shall be made to the equipment without the permission of Ingenico as this may void the user’s authority to operate the equipment. Tout changement apporté à ce terminal non expressément approuvé par Ingenico est susceptible d’annuler le droit de l’utilisateur à...
- Page 24 Your contact www.ingenico.com 13-17 rue Pagès, 92150 Suresnes – France Banks and Acquirers International Holding SAS / 814 767 216 RCS Nanterre Copyright© 2023 Ingenico - Banks and Acquirers International Holding SAS Desk/2600 User guide All rights reserved 900049361 R11 000 04 03/23...
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