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6.
Maintenance
ATTENTION
Before making any operations of maintenance in the terminal, make sure that
power supply is disconnected.
6.1.
Cleaning of the terminal
First of all, unplug all the wires from the terminal.
Good rules for proper cleaning of the terminal are:
•
Use a soft cloth that is very slightly soaked with soapy water to clean the outside of
the terminal.
•
Do not clean the electrical connections.
•
Do not use in any case, solvents, detergents or abrasive products:
Those materials might damage the plastic or electrical contacts.
•
Avoid exposing the terminal to the direct rays of the sun.
•
Do not put anything into the slot of the smart card reader
6.2.
Transport and storage
•
Use the original packaging for any unit or stored.
•
Disconnect all cables from the terminal during the transport.
•
Disconnect battery from the terminal during the storage.
6.3.
Troubleshooting
The terminal does not turn on:
•
Battery level is too low
•
Check the USB connection
•
Check for iSMP positioning into the cradle
•
Check for electrical power network
The terminal fails to establish iPod touch connection
•
Check that the iPod touch is correctly inserted
•
Check the configuration of the iPod touch
•
Get support from technical
Cards are not read
•
Check that the magnetic card is passed correctly (with magnetic band
directed to the interior of the terminal)
•
Swipe again the card with the magnetic stripe movement constant and rapid
•
Verify that the magnetic strip is not damaged, grooved or cracked
•
Make sure you have inserted correctly the smart card into the smart card reader
and removed the card only after the transaction
•
iSMP for Ipod Touch 4th
900004435 R11 000 05/1120
20/22
Copyright © 2011 Ingenico
All rights reserved
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