Troubleshooting - Planet IXT-900-1X1UP User Manual

This chapter contains information to help you solve your issue. If the Managed Media Converter is not functioning properly,
make sure the Managed Media Converter is set up according to instructions in this manual.
■ The Link LED is not lit
Solution:
Check the cable connection and disable duplex mode of the Managed Media Converter
■ Some stations cannot talk to other stations located on the other port
Solution:
Please check the VLAN settings, trunk settings, and port enabled / disabled status.
■ Performance is not as good as expected
Solution:
Check the duplex status of the Managed Media Converter. If the Managed Media Converter is set to full duplex and its
counterpart is set to half duplex, the performance will be poor. Please also check the in/out rate of the port.
■ Why the media converter doesn't connect to the network
Solution:
Check the LNK/ACT LED on the Managed Media Converter
1.
Make sure the cable is connected properly
2.
Make sure the cable is the right type
3.
Turn off the power. Wait for a while and turn the power back on.
4.
■ 100BASE-TX port link LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to full duplex. Some devices use a physical or software switch to change duplex
modes. Auto-negotiation may not recognize this type of full-duplex setting.
■ Media Converter does not power up
Solution:
Check if the power adapter plug is inserted correctly.
1.
If the power adapter is well connected, check the AC power.
2.
User's Manual of IXT-900 PoE series

6. TROUBLESHOOTING

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