Troubleshooting - Planet VC-231GP User Manual

6. Troubleshooting

„ SYMPTOM:
VDSL LNK LED does not light up after wire is connected to the
VDSL port.
„ CHECKPOINT:
1. Verify the length of the wire (not more than 1.4km)
connected between the VC-231G and the VC-231GP. Please
also try to adjust the DIP switch or the VC-231G to the other
SNR mode.
2. Please note you must use one VC-231G in CO mode and the
other VC-231GP in CPE mode to make connection to each
other work.
„ SYMPTOM:
TP LED does not light after cable is connected to the port.
„ CHECKPOINT:
1. Verify you are using the Cat.5 or better cable with RJ45
connector to connect to the port.
2. If your device (like LAN card) supports to auto-negotiation,
please try to manually set at a fixed speed of your device to
solve this issue.
3. The Converter/Bridge and the connected device's power are
on or not.
4. The port's cable is firmly seated in its connectors in the
switch and in the associated device.
5. The connecting cable used must be the right type. The
connecting device, including any network adapter, is func-
tional.
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