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Troubleshooting
Most modem problems are a result of incorrect cabling or
incorrect settings within your communications or fax software.
This chapter provides a list of common problems (P:) that you
may encounter, followed by likely solutions (S:).
Power
P: Your DataPort 2001 does not power ON.
S: Make sure that the AC power transformer is plugged into
an AC power source, that its cable is plugged firmly into the
Power input of the DataPort 2001, and that the DataPort
2001 is turned ON.
Phone Miswired
P: Your DataPort 2001 sends the message PHONE
MISWIRED to your computer.
S: Make sure that the cord leading from your telephone is
plugged firmly into the jack labeled PHONE.
No Line Connection
P: Your DataPort 2001 sends the message NO LINE
CONNECTION to your computer.
S: Make sure that the cord leading from the RJ11C wall outlet
is plugged firmly into the jack labeled LINE.
4
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