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If it is necessary to return your product within 30 days of the
date it was purchased, return it to your place of purchase for
immediate replacement. After 30 days, call us toll free at
1-800-237-0016 for product return instructions and an RMA
number. Do not return product without first obtaining an
RMA number. We cannot guarantee proper credit or return of
your merchandise without an RMA number.
The address of our repair center is listed in Step 6 of the
Government Requirements and Equipment Return section in the
front of this guide. If you ship your AT&T Paradyne product to
us, you must prepay all shipping and insurance costs.
We suggest that you retain your original packing material in the
event you need to ship your AT&T Paradyne product. When
sending your AT&T Paradyne product to our repair center, follow
the product packaging procedures listed in Step 6 of the
Government Requirements and Equipment Return section in the
front of this book. If you are returning the product after 12
months of use, include a check to cover return shipping and
handling. The current shipping and handling charge is $20 and
is subject to adjustment at any time.
Repair or replacement of your AT&T Paradyne product at our
repair center is your exclusive remedy.
What this warranty does not cover:
This warranty does not cover damage while in transit to or from
our repair center or damage resulting from accidents,
alterations, unauthorized repair, failure to follow instructions,
misuse, fire, flood, and acts of God. We, at our option, may
replace rather than repair your AT&T Paradyne product with a
new or reconditioned one of the same or similar design.
This warranty is the only one we give on your AT&T Paradyne
product, and it sets forth all our responsibilities regarding your
AT&T Paradyne product. There are no other express warranties.
State Law Rights:
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
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