Use one of the following methods:
End
Resume the call on hold:
Resume
3.20 Switching between calls
During a conversation, a second call is on hold.
Use one of the following methods:
Swap
You can talk to the first contact and the second contact is on hold.
3.21 Transferring a call
3.21.1 Transferring a call to another contact on hold
During a conversation, a second call is on hold.
Use one of the following methods:
Transfer
3.22 Placing a call on hold
During a conversation, you wish to place the call on hold and resume it later on the same phone.
To place the call on hold:
Use one of the following methods:
Hold
To resume the call which is on hold.
Use one of the following methods:
ALE-2/ALE-3 Basic DeskPhone User Manual 8AL91438ENABed01
You or the second contact hangs up.
Press the soft key with the following label: End.
Press the soft key with the following label: Resume. The call with your first contact is
resumed.
Press the soft key with the following label: Swap.
Press the Hold key.
Press the account key that is defined as hold.
Press the Transfer key.
Press the soft key with the following label:
Press the Hold key.
Press the soft key with the following label:
The two contacts are connected.
Transfer
Hold.
The two contacts are connected.
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