Troubleshooting; Device Troubleshooting - F&P SleepStyle Auto Technical Manual

Clinician Guide – Page 33

13. TROUBLESHOOTING*

If you feel that the device is not operating correctly, please refer to the following suggestions. If the problem
continues, please contact your Fisher & Paykel Healthcare representative.
Warnings
To avoid electric shock:
• Do not modify the device or accessories.
• Do not take apart the device. Taking the device apart, for example by unscrewing the underside of the
device, will damage pressure seals and electrical components.

13.1 Device Troubleshooting

Problem
There is no visible display
or power.
Therapy won't start, but
there is a display on the
screen.
The pressure is fluctuating
or insufficient air is being
delivered from the device.
*If your problem persists please contact your healthcare provider.
Solution
The power cord may not be inserted fully into the device or the plug may
not be correctly connected to the power supply.
Solution: Ensure the power cord plug is fully inserted into the device and
the mains plug is connected to the power supply.
There may be water in the blower, preventing it from starting.
Solution: Turn off at the power supply and unplug the device.
Remove the water chamber. Keep the device lid open and tip the device
upside down to clear the water from the device.
Place the water chamber back in the device. Restart the device.
Is there an error message on the display?
Solution: Refer to section 13.2 - Error Messages on SleepStyle Screen,
identify the error code and take the appropriate corrective action.
The patient's mask may not be fitted correctly, causing leaks.
Solution: Ensure the mask is correctly fitted. Refer the patient to their
mask's Use and Care Guide for fitting instructions.
The device lid may not be closed correctly, the chamber seal may not be
fitted to the water chamber correctly, or the outlet seal is missing.
Solution: Ensure the chamber seal is correctly secured to the water
chamber. Ensure the outlet seal and water chamber are in the device. Refer
to section 10.3 - Reassembly of the Device and Accessories for detailed
instructions on reassembly of these parts.
There may be water in the breathing tube.
Solution: Disconnect the breathing tube and hang with both ends pointing
to the floor until all water in the breathing tube has been cleared.
The delivered pressure may fluctuate due to Electromagnetic Interference
(EMI).
Solution: Ensure there is sufficient space between the SleepStyle device and
other electrical devices that may cause interference.
ENGLISH A-33
F&P SleepStyle Product Technical Guide | 75