F&P SleepStyle Auto Technical Manual page 76

Clinician Guide – Page 34
ENGLISH
A-34
Problem
The device restarts.
The base of the device is
warm to the touch even
though the device isn't
being used.
There is a build-up of water
on the heater-plate.
The humidifier doesn't
appear to be working.
Report not downloading
from the InfoUSB or the
InfoSmart report is missing
data.
Solution
It is possible that the device could restart due to Electromagnetic
Interference (EMI). No actions are necessary as the device will restart and
resume therapy. If restarts continue to occur, ensure there is sufficient space
between the SleepStyle device and other electrical devices that may cause
interference.
This is normal and should not cause concern. In stand-by mode, the device
consumes approximately 5 W of power. This may cause the feeling of
warmth.
When therapy has stopped, humidity in the water chamber can cool,
causing condensation to form.
Solution: To reduce condensation, the device should be plugged in and
switched on at the power supply after stopping therapy. Before each use,
the water chamber should be removed and the chamber housing dried with
a cloth. If the water build-up becomes excessive, please contact your Fisher
& Paykel Healthcare representative for further information.
The humidity level may be incorrect.
Solution: Check the humidity level is above 0. See section 5 - Comfort
Options for detailed information on the humidity setting.
The water chamber may be empty.
Solution: Check if there is water in the water chamber. Refer to section 8.1 -
Device Setup for instructions on filling the water chamber.
The ThermoSmart breathing tube is not connected correctly to the device.
Solution: Remove the ThermoSmart breathing tube from the device and
reconnect, making sure that the electrical connector on the breathing tube is
correctly fitted into the device. When connected correctly, the ThermoSmart
icon appears on the device home screen. If the ThermoSmart icon
does not appear, the ThermoSmart breathing tube is not working and
should be replaced.
Solution: The humidity may be temporarily reduced due to Electromagnetic
Interference (EMI). Stop and then restart therapy again using the Start /
Stop button and the full humidity will be enabled.
The device failed to detect the InfoUSB.
Solution: Remove the InfoUSB and insert it fully into the InfoUSB port of the
device. When inserted correctly, the InfoUSB icon
home screen.
The InfoUSB may have been removed whilst data was syncing, used to store
other files, or may be full.
Solution: Use a computer to delete the InfoUSB contents and reinsert for at
least 2 minutes.
The InfoUSB is faulty.
Solution: Replace the InfoUSB. See section 12 - Replacement Parts.
appears on the device
F&P SleepStyle Product Technical Guide | 76