Status Light Troubleshooting Codes - Xerox DocuMate 262i User Manual

Status Light Troubleshooting Codes

DocuMate 262i Scanner User's Guide
Problem: I got the error message: PaperPort cannot
allocate enough memory to perform internal critical
operations. What do I do?
Close any other active applications so that additional memory is available.
If you click Continue, PaperPort moves the file to the PaperPort data
directory and renames the file with the prefix "bad". This allows you to
recover the file later.
To recover the file, you can import it into PaperPort by using the Import
command in the File menu.
A blue status light indicates the normal state of the scanner.
Normal Operation
• indicates the scanner is waking up from power
Blinking blue:
saving and preparing to scan.
• indicates the scanner is ready to scan.
Steady blue:
Error Codes
If your scanner experiences hardware problems, the status light blinks
red, and the LED flashes an "E" and then the error code number.
The LED blinks back and forth
between "E" and the error code
number (such as 6).
The red light flashes the
number of times as the error
code (6 in this example).
The E-code number indicates what the hardware issue is. Use the table
listed on the next page as a reference for resolving hardware issues.
In all cases you should turn off your scanner and check your scanner
setup. Open the scanner and make sure your input tray is fully seated in
the scanner casing, make sure your ADF pad is securely snapped in
place, verify the connections to the PC and wall.
Maintenance
89