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Xerox DocuMate 272 User Manual

Xerox scanner user's guide
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Summary of Contents for Xerox DocuMate 272

  • Page 1 DocuMate 272 scanner user’s guide...
  • Page 2 DocuMate 272 scanner user’s guide...
  • Page 3 XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license. DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names and product numbers mentioned in this publication are trademarks of Xerox Corporation.

  • Page 4: Table Of Contents

    The Xerox DocuMate 272 Scanner ........
  • Page 5 Xerox DocuMate 272 Scanner Specifications ........

  • Page 6: Welcome

    What’s in the Box DocuMate 272 Scanner User’s Guide Welcome Your new Xerox DocuMate 272 scanner can quickly scan single- sided or double-sided stacks of documents and place their images on your computer. Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.

  • Page 7: The Xerox Documate 272 Scanner

    Welcome The Xerox DocuMate 272 Scanner ADF cover release Paper guide LED Number Destination Selector button Simplex button Duplex button Status light Output tray Power switch Power jack Paper guide—Holds documents in place. Adjusts to fit the document width. LED Number—Shows the current scan setting for the Simplex and Duplex scanning buttons.

  • Page 8: What You Need

    The following documentation is provided with your scanner: • Quick Install Guide—Abbreviated installation instructions. • Xerox DocuMate 272 Scanner User’s Guide—On the Installation DVD; contains detailed installation, scanning, configuration, and maintenance information. • PaperPort User’s Guide—On the Installation DVD; contains detailed feature and configuration information for the PaperPort software.

  • Page 9: Installation

    If you already have a scanner connected to your computer, you may need to remove its driver programs to properly install and operate your Xerox DocuMate 272 scanner. Please see “Troubleshooting” on page 106 for more information, and “Uninstalling Your Scanner” on page 110 for basic instructions to uninstall driver programs.

  • Page 10: Step 1: Assemble The Scanner

    Step 1: Assemble the Scanner DocuMate 272 Scanner User’s Guide To assemble the scanner: 1. Remove all shipping tape from the top and bottom of the scanner. 2. Carefully remove the protective foam from the ADF cover release, then press the release and open the Automatic Document Feeder cover.
  • Page 11 5. Insert the pins on each side of the output tray into the holes on the scanner. 6. Flip open the extension on the output tray so it is fully extended. 7. Proceed to “Step 2: Install the Software.” DocuMate 272 Scanner User’s Guide...

  • Page 12: Step 2: Install The Software

    Step 2: Install the Software DocuMate 272 Scanner User’s Guide To install the software: 1. Start Microsoft Windows and make sure no other applications are running. 2. Insert the installation DVD into your computer's DVD-ROM drive. The DVD automatically starts.
  • Page 13 The software provided with your scanner may differ slightly from the list shown in the window. 5. Click Install Now. 6. The Select Language window opens. Click the drop-down menu arrow and select the language to use. Click OK. ® and Scanner DocuMate 272 Scanner User’s Guide...
  • Page 14 DocuMate 272 Scanner User’s Guide The first PaperPort Installation window opens. 1. On the PaperPort Welcome window, click Next. Installing PaperPort will uninstall any existing version of PaperPort and will install the newer version. Your existing PaperPort files will not be affected.
  • Page 15 The Welcome to the One Touch 4.0 Setup Wizard opens. 1. Click Next. 2. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next. If you choose not to accept the license agreement, the installation will terminate and the scanner driver will not be installed.
  • Page 16 TWAIN and ISIS—The TWAIN and ISIS drivers are installed. The One Touch 4.0 Monitor will not run and you cannot use the One Touch features. You can use the Xerox DocuMate 272 TWAIN driver to scan from applications with a TWAIN interface. You can also scan from applications that use the ISIS driver.
  • Page 17 6. STOP when you see the “Complete the installation by connecting your hardware” window. Do NOT click OK yet. Leave the window open and proceed to the next section, “Step 3: Connect the Power Supply.” DocuMate 272 Scanner User’s Guide...

  • Page 18: Step 3: Connect The Power Supply

    DocuMate 272 Scanner User’s Guide Connect the power supply and power cord, and plug the power supply into an electrical outlet. To connect your DocuMate 272 scanner: 1. Plug the power supply into the power port on the scanner. NOTE: Only use the power supply (HEG42-240200-7L made by HiTron) included with your scanner.

  • Page 19: Step 4: Connect The Usb Cable And Turn On The Power

    Installation Step 4: Connect the USB Cable and Turn on the Power The DocuMate 272 scanner connects to any available USB port. Check your computer’s manual for USB port locations. NOTE: You can connect the scanner to your computer while the computer is running.
  • Page 20 Do not proceed until you receive a message that your computer has found the new hardware, or updated the driver database. If your computer is running Windows XP or Windows Vista, you will see a message similar to the following. DocuMate 272 Scanner User’s Guide...
  • Page 21 The scanner’s status light is green when the scanner and computer are communicating properly. 6. Click Close on the Installation Complete window to close and exit the software installer. You can now install the additional applications you received with your scanner. DocuMate 272 Scanner User’s Guide...

  • Page 22: Additional Applications Available With Your Scanner

    Additional Applications Available with Your Scanner DocuMate 272 Scanner User’s Guide Your scanner includes free, additional applications on the installation DVD. 1. Reinsert the installation DVD into the DVD-ROM drive. The Installation menu opens. The free Adobe Acrobat Reader software is located on the DVD with the User Guides.
  • Page 23 Install Now. Follow the instructions on the screen to install each of the additional products. About the Software driver is installed correctly when you install your Xerox DocuMate (LFR) technology. Advanced DocuMate 272 Scanner User’s Guide...

  • Page 24: View The User Guides

    View the User Guides DocuMate 272 Scanner User’s Guide 1. To get the documentation for each of the additional products, return to the Main Menu window and click User Guides. 2. The User Guides window opens. Use this window to view and save the User Guides you want.
  • Page 25 3. When you’re finished, click Main Menu to return to the Main Menu window and click Exit. 4. Remove the DVD and store it in a safe place. That’s it! Installation is finished and your Xerox DocuMate 272 scanner is ready to scan. DocuMate 272 Scanner User’s Guide...

  • Page 26: Register Your Scanner And Check For Updates

    Register Your Scanner and Check for Updates DocuMate 272 Scanner User’s Guide Registering your scanner is important as it provides you with access to free telephone support service. Registration also gives you free access to software updates for your scanner.

  • Page 27: Scanning

    Scanning If you selected the recommended Full Install option (see page 11), then you have several different options to scan with your Xerox DocuMate 272 scanner. Each method scans equally well, so use the one with appropriate options for the item you are scanning.

  • Page 28: Load And Scan Documents

    Load and Scan Documents DocuMate 272 Scanner User’s Guide When you press either the Simplex or Duplex button, documents are scanned using the scan settings indicated by the LED number. The scanned images are then sent to a software application (known as the Destination Application) on your computer.
  • Page 29 One Touch utility. In this example of duplex (two-sided) scanning, the Destination Application is the PaperPort desktop and the two pages are stacked, one on top of the other. To Cancel scanning, click the Cancel button. DocuMate 272 Scanner User’s Guide...

  • Page 30: Check The Scan Settings Before Scanning

    One Touch Properties window may be different. DocuMate 272 Scanner User’s Guide 1. To check the scan settings before scanning, press, hold down, and then release, either the Simplex or Duplex button. Press, hold down,...

  • Page 31: Scan From The One Touch Button Panel

    Simplex or Duplex scanner buttons. Click these arrows to navigate through the 9 buttons. Or if you want to scan with button 4, which attaches the scanned document to a blank email message, click here. DocuMate 272 Scanner User’s Guide...

  • Page 32: Using The One Touch Button Panel

    Using the One Touch Button Panel DocuMate 272 Scanner User’s Guide The One Touch Button Panel is also your on-screen set of controls for the scanner. The One Touch Button Panel shows information about the scanner and its settings. 1. To open the One Touch Button Panel, click the One Touch icon.
  • Page 33 The file will be named with the current date. See “Configuring the One Touch Buttons” on page 32 to change the settings of the buttons on the One Touch Button Panel. Click these arrows to cycle through the 9 buttons. DocuMate 272 Scanner User’s Guide...

  • Page 34: The Default One Touch Settings On Your Scanner

    The Default One Touch Settings on Your Scanner DocuMate 272 Scanner User’s Guide Based on the recommended install of PaperPort and the scanner driver, your scanner is pre-configured to scan items for various basic tasks, such as email or fax, then send the scanned image to an appropriate, pre-selected Destination Application.

  • Page 35: Scanning Identification Cards And Credit Cards

    Scanning Scanning Identification Cards and Credit Cards Your Xerox DocuMate 272 scanner has a specially designed card feeder for scanning plastic identification cards, insurance cards and credit cards. The steps below explain how to scan using the One Touch scanner buttons or One Touch button panel.
  • Page 36 DocuMate 272 Scanner User’s Guide 3. When scanning is finished, the image of the card is automatically rotated so it is easily readable. Insert the card into the scanner lengthwise. In this example, the Destination Application is Microsoft Paint, so the card image appears in the Paint window.

  • Page 37: Configuring The One Touch Buttons

    CD, scanning and converting text directly into an HTML web page, and scanning with optical character recognition (OCR) that turns a scanned image into text that you can edit. DocuMate 272 Scanner User’s Guide...
  • Page 38 Xerox DocuMate 272 scanner. For example, on the figure below, the option “Use Document Feeder” is selected and “grayed out” because the Xerox DocuMate 272 is an ADF scanner and always uses the document feeder, so there’s no reason for you to select it. If you use the One Touch application with other Xerox scanners, grayed out options become active, if appropriate.
  • Page 39 The button names indicate their file types. See “Selecting Page Format Options” on page 43 for more information about the available formats. Options tab—Displays a window for selecting options related to the selected destination application for the scanned image. Grayscale Configure Before Scan DocuMate 272 Scanner User’s Guide...

  • Page 40: Selecting New Settings For A Button

    Select a software application as the destination to send scanned documents. DocuMate 272 Scanner User’s Guide For each of the nine One Touch buttons, you can select a new Destination Application, Scan Configuration, and Document Format. To select new settings for the Scanner Button: 1.
  • Page 41 Simplex or Duplex button on the scanner. When you are finished selecting new settings for a button and you press or click a scanner button, the document is scanned using the newly configured settings for that button. DocuMate 272 Scanner User’s Guide...

  • Page 42: Setting Destination Application Properties

    Setting Destination Application Properties DocuMate 272 Scanner User’s Guide The different types of Destination Applications have various properties that you can select. 1. On the One Touch Properties window, click a Destination Application. 2. Click the Properties button. Click a Destination Application.
  • Page 43 One Touch button set for text applications. Show message if text recognition failed—A message will appear on the screen if the OCR reader does not detect text in the image. ® , and DocuMate 272 Scanner User’s Guide...
  • Page 44 DocuMate 272 Scanner User’s Guide 2. To add another application to the list, click the Add Application button. The Add Text Based Link dialog box opens. 3. Click Browse to find the application you want to add to the list.
  • Page 45 See the steps on page 39 to add an application to the list. 3. Click OK. 4. Click Refresh on the One Touch Properties window. 5. Click OK or Apply on the One Touch Properties window. DocuMate 272 Scanner User’s Guide...
  • Page 46 DocuMate 272 Scanner User’s Guide Storage Properties These properties apply to the Destination Application named Transfer to Storage. If a CD burner is attached to your computer, you also use this dialog box to start the Burn to CD process.See the section “Scan and Burn to a CD”...
  • Page 47 Windows documentation for more information about Internet options. If you are using AOL, please see the AOL user manual for making changes to the Internet options applicable to AOL. ® (AOL), you need to know DocuMate 272 Scanner User’s Guide...

  • Page 48: Selecting Page Format Options

    Selecting Page Format Options DocuMate 272 Scanner User’s Guide 4. Select the options for color document handling. Convert Bitmaps using Screen Resolution—Use this option to ensure that an image will fit on the computer’s screen. When a computer screen is set to a lower resolution, bitmap images with a higher resolution may be too big to fit on the screen.
  • Page 49 “Scanning with sPDF or nPDF and Searching for Text” on page 68 for details. To select a JPEG or PDF file size: 1. Select JPG or PDF as the page format. 2. Right-click on the JPG or PDF icon. A menu opens. DocuMate 272 Scanner User’s Guide...
  • Page 50 Text Formats DocuMate 272 Scanner User’s Guide 3. Choose the file size/image quality option for your scanned images. Minimize Size—Smallest file size, lowest image quality. Normal—Medium file size, some loss of image quality. Maximum Quality—Largest file size, no loss of image quality.
  • Page 51 Excel Spreadsheet—The .xls file format used by Microsoft Excel. HTML Document—The .htm file format used to create web pages. Example menu for the TEXT format when the Destination Application is PaperPort or a Storage location. DocuMate 272 Scanner User’s Guide...

  • Page 52: Renaming A One Touch Button

    Renaming a One Touch Button DocuMate 272 Scanner User’s Guide Searchable PDF—The .sPDF file format used by Adobe Acrobat and OmniPage Pro. This format converts scanned text into PDF with text search and OCR capabilities. It is only available if you have One Touch OmniPage or the OmniPage Pro software installed on your computer.

  • Page 53: Selecting Options For A Button

    Applications. Check the boxes for the type of application to include. • Document Management includes PaperPort and other applications for processing and keeping track of your scanned documents. • Image Editors include Microsoft Paint and other drawing and graphics applications. DocuMate 272 Scanner User’s Guide...
  • Page 54 DocuMate 272 Scanner User’s Guide • Text Editors include Microsoft Word and WordPad, Microsoft Excel, and other word processing and spreadsheet applications. Select this option if you want OCR processing to convert your scanned documents to text that you can edit. See “Scanning with Optical Character Recognition (OCR)”...
  • Page 55 .doc or .jpg. If you also want to group them by date you can choose the week and month options. 5. Click OK to save the options for the selected button. DocuMate 272 Scanner User’s Guide...

  • Page 56: Creating A New Scan Configuration

    Creating a New Scan Configuration DocuMate 272 Scanner User’s Guide The scan configurations are where you select the scanning resolution, brightness, mode (color, black&white, or grayscale), and a number of other settings. Note the lock icon on the preset configurations. Although you can unlock and edit the preset configurations, we recommend that you leave them locked, and only add new configurations.
  • Page 57 The greater the contrast, the more difference between the lighter and darker shades in the image. If the configuration is locked, click the lock to unlock it. The icon becomes a key. DocuMate 272 Scanner User’s Guide...
  • Page 58 DocuMate 272 Scanner User’s Guide Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. The Contrast setting does not apply to the Black&White mode. 6. If you want to lock the configuration, click the key icon to change it from a key to a lock.
  • Page 59 Typically you use this option when you will scan a stack of two-sided pages which have a number of blank sides. This option is only available for Duplex scanning in Black&White Mode. Inverted Image. DocuMate 272 Scanner User’s Guide...
  • Page 60 DocuMate 272 Scanner User’s Guide • Color Filter—Color filter is the ability of your scanner to automatically remove a color from a scanned item. For example, if you are scanning a letter with a red watermark, you can choose to filter out the red so the scanned letter just shows the text and not the red watermark.
  • Page 61 Advanced—Click to see additional settings for the device. The dialog that opens is specific to the device. For example, if the device is your printer, the dialog box is your printer’s setup settings. 2. Click OK or Apply. DocuMate 272 Scanner User’s Guide...
  • Page 62 The Storage Options Tab (Archive) DocuMate 272 Scanner User’s Guide A Storage Options tab is on the Scan Configurations dialog box when the selected Destination Application is set as Transfer to Storage. You use the options on this tab to select where you want to save your scanned items for storage when scanning with that particular Scan Configuration.
  • Page 63 The Scan Configuration Properties dialog box opens. 5. To help you remember which folder it is, give the new configuration a name that indicates the folder name, such as “Storage for Business Receipts.” Select Transfer to Storage. Click the New button. DocuMate 272 Scanner User’s Guide...
  • Page 64 DocuMate 272 Scanner User’s Guide 6. Click the Scan Settings, Page Settings, and Advanced Settings tabs, and select the settings you want. 7. Click the Storage Options tab. 8. Click the Browse button. 9. Select the folder you created for storing the scanned documents.
  • Page 65 Locations for the new configurations. You will now have multiple configurations set up for the Transfer to Storage destination, and each configuration scans documents to separate folders. The new configurations apply to the Transfer to Storage Destination Application. DocuMate 272 Scanner User’s Guide...

  • Page 66: Editing Or Deleting Scan Configurations

    Editing or Deleting Scan Configurations DocuMate 272 Scanner User’s Guide 14. Now click the arrow buttons to select a scanner button for each new configuration. Click Apply to set that button for that configuration. The following examples show that buttons 7 and 8 have been set to scan to each of the new configurations.
  • Page 67 6. Click OK to close the dialog box. Select the scan configuration to edit or delete. It must be unlocked, as indicated by not having a lock displayed here. Click the Lock/Key icon to toggle between locked and unlocked. DocuMate 272 Scanner User’s Guide...

  • Page 68: Configure Before Scan

    Configure Before Scan DocuMate 272 Scanner User’s Guide Choosing Configure Before Scan simply opens a scanning interface when you press or click a scan button. You can then use the interface to change the Resolution, Scan Mode, and other settings. When you scan, the scanned image will still be sent as the file type and to the same Destination Application already selected in the OneTouch Properties window for that button.
  • Page 69 In the example shown on the previous page, the Destination Application is Microsoft Paint. The TWAIN interface lists the scanning options available with your Xerox DocuMate 272 scanner. Please see “Scanning with the TWAIN Interface from PaperPort” on page 81. DocuMate 272 Scanner User’s Guide...
  • Page 70 Canceling a Configure Before Scan DocuMate 272 Scanner User’s Guide To cancel a scan after scanning has begun: 1. Click on the Cancel button in the scanning progress window. 2. The following window will open asking you if you want to cancel the entire job.

  • Page 71: Scanning With Optical Character Recognition (Ocr)

    The One Touch OmniPage Module or the OmniPage Pro software must be installed on your computer in order to use the OCR options with the One Touch 4.0 software and your DocuMate 272 scanner. One Touch 4.0 and OmniPage Pro work together to combine scanning with OCR processing into one integrated step.
  • Page 72 DocuMate 272 Scanner User’s Guide To scan with OCR: 1. To scan using the buttons on the scanner, press the Destination Selector until the LED is at 6, then press the Simplex or Duplex button. NOTE: One Touch Button 6 is preset as your OCR button. But you can also set up any other button to scan and OCR the text.

  • Page 73: Scanning With Spdf Or Npdf And Searching For Text

    3. Select a Destination Application that uses a text format as the page format. 4. Right-click on the text format icon. 5. Choose the Searchable PDF or Normal PDF option for the page format. DocuMate 272 Scanner User’s Guide...
  • Page 74 DocuMate 272 Scanner User’s Guide NOTE: Not all Destination Applications have the sPDF and nPDF options. Microsoft Word, for example, does not have them as scanning options. The settings for the button (button 8 in this example) now show your page format selection.

  • Page 75: Scan And Burn To A Cd

    Scan and Burn to a CD If you have a CD burner attached to your computer, you can scan directly from your Xerox DocuMate 272 scanner onto a CD. This feature is available only on computers running Windows XP or Windows Vista.
  • Page 76 DocuMate 272 Scanner User’s Guide 9. Make sure a blank CD is in the CD burner. 10. Click the Burn to CD button. The CD burner begins and your scanned documents are written to the CD. NOTE: Until you click Burn to CD these files are stored in your computer at C:\Documents and Settings\<your user...

  • Page 77: Scanning With Event Forwarding

    Note that you cannot choose a page format for this option because the actual destination application is not selected until after the scanner feeds in the first page of your document. 4. Choose a Scan Configuration. 5. Click OK. The One Touch Properties window closes. DocuMate 272 Scanner User’s Guide...
  • Page 78 DocuMate 272 Scanner User’s Guide 6. Start scanning using the button you selected for event forwarding. A dialog box opens for you to select the application to use for scanning. 7. Select the application in the box and click OK.

  • Page 79: Creating An Html Web Page From Your Scanned Documents

    When scanning is finished, the document is first converted to editable text using the OCR process, then is converted into an HTML format. Microsoft Internet Explorer then opens showing your converted page. Choose HTML. DocuMate 272 Scanner User’s Guide...
  • Page 80 DocuMate 272 Scanner User’s Guide NOTE: Depending on the complexity of the document, its conversion to the HTML format may take a few moments. NOTE: If you have OmniPage Pro installed on your computer, you may see a thumbnail of the page. Click on the thumbnail to see the full page.

  • Page 81: Transferring Scanned Documents To Storage

    Your scanned pages are stored in the location that you specified on the One Touch 4.0 Link Properties window. Click the arrows until Button 7 is on the panel, then click Button 7. Your scanned documents will be stored at this location. DocuMate 272 Scanner User’s Guide...
  • Page 82 To Transfer Documents to a Server or Mapped Drive DocuMate 272 Scanner User’s Guide When selecting the storage location for scanned documents, you can select a local folder, or a folder on a server or mapped drive.You select a mapped drive using the Browse button. See “The Storage Options Tab (Archive)”...
  • Page 83 The One Touch Properties window closes. 7. Now start scanning using Button 7 (or other button you set up for archiving). When scanning is finished, the documents are saved in the text file format and in the location you specified. DocuMate 272 Scanner User’s Guide...

  • Page 84: Checking The Hardware And Setting The Lamp Power Saving

    The Hardware icon. If the Hardware View of the panel is open you can also right- click on the DM272 icon. The Hardware Properties dialog box opens and shows information about your Xerox DocuMate 272 scanner. DocuMate 272 Scanner User’s Guide...
  • Page 85 To turn the lamp on and off manually without turning off power to the scanner, click the Lamp On or Lamp Off buttons. To return the scanner to its factory settings, click Reset Device. 4. Click OK to save the changes and close the dialog box. DocuMate 272 Scanner User’s Guide...

  • Page 86: Scanning With The Twain Interface From Paperport

    Because the TWAIN interface is the same regardless of the software you use to open it, you can still use the instructions in this User’s Guide for scanning with your Xerox DocuMate 272 scanner. To access the TWAIN interface from other software, please refer to their user’s guides, then return to this User’s Guide...

  • Page 87: Accessing The Twain Interface From Paperport

    To access the TWAIN interface from PaperPort: 1. On the Windows taskbar, click Start, point to Programs, point to PaperPort, then click PaperPort. The PaperPort desktop opens. Scan icon. Folders pane. 2. Click the Scan icon on the PaperPort command bar. DocuMate 272 Scanner User’s Guide...
  • Page 88 PaperPort needs to be set up to use the scanner. See the section, “Setting Up PaperPort to Work With Your Scanner” on page 93. 3. Click the Scanner drop-down arrow, and select TWAIN: Xerox DocuMate 272 from the drop-down list. NOTE: Please wait a few moments for your selection from the drop-down list to become active.

  • Page 89: Getting Help With The Paperport Software

    Help Topics window, press the F1 key or choose PaperPort Help from the Help menu. You can also refer to the PaperPort Getting Started Guide and PaperPort User’s Guide on the Disc 1 Installation CD. DocuMate 272 Scanner User’s Guide...

  • Page 90: Scanning With The Twain Interface

    Scanning with the TWAIN Interface DocuMate 272 Scanner User’s Guide Scanning with the TWAIN Interface from PaperPort The TWAIN interface lists the scanning options available with your Xerox DocuMate 272 scanner. The options on the TWAIN interface are: • Mode—Select a scanning mode: Black&White to scan in black and white.
  • Page 91 Selecting Reduce Moire Patterns will limit or eliminate moire patterns in the scanned image. This option is only available for the Greyscale or Color Mode at 300dpi or less. DocuMate 272 Scanner User’s Guide...
  • Page 92 AutoCrop to original. • AutoScan on document insertion—Your Xerox DocuMate 272 scanner includes AutoLaunch technology that senses when an item is inserted into the paper feed and starts scanning immediately. Select this option to turn on the AutoLaunch feature. The item is scanned with the current settings on the TWAIN interface.
  • Page 93 If PaperPort’s Create single page items check box is not selected, the scanned pages are not placed on the PaperPort desktop until you indicate the scanning job is finished by clicking Done on the TWAIN interface then clicking Done on the PaperPort-Scan window. DocuMate 272 Scanner User’s Guide...

  • Page 94: Scanning Plastic Cards From The Twain Interface

    Scanning Plastic Cards from the TWAIN Interface DocuMate 272 Scanner User’s Guide Scanning with the TWAIN Interface from PaperPort 3. If you are scanning multiple pages, click the Done button on the TWAIN interface, and if you are using PaperPort click Done on the PaperPort-Scan window.
  • Page 95 7. If the AutoScan feature is not turned on click the Scan button. The scanning starts and a progress box shows the image. When scanning is finished, a thumbnail image of the scanned card appears in the TWAIN application. DocuMate 272 Scanner User’s Guide...
  • Page 96 DocuMate 272 Scanner User’s Guide Scanning with the TWAIN Interface from PaperPort 8. The image of the card is automatically rotated 90 readable when it appears. Insert the card into the scanner lengthwise. 9. The rotated card image appears in the TWAIN application, in this case the PaperPort desktop shows a thumbnail of the scanned card.

  • Page 97: Display The Device Configuration

    Scanning with the TWAIN Interface from PaperPort Display the Device Configuration 1. Click the Xerox DocuMate 272 icon in the top right corner of the TWAIN interface. The Device configuration window opens and shows the information about your scanner. See the section “Checking the Hardware and Setting the Lamp Power Saving”...

  • Page 98: Setting Up Paperport To Work With Your Scanner

    When you select a scanning option from PaperPort’s Scanner drop-down list, either Twain: Xerox DocuMate 272 or WIA: Xerox DocuMate 272 (Windows XP only), the Scan button at the bottom of the panel should become active. If it doesn’t you need to set up PaperPort to work with your scanner.
  • Page 99 Scanning with the TWAIN Interface from PaperPort To set up your scanner: 1. From the Scanner drop-down list, select one of the options, such as Twain: Xerox DocuMate 272. 2. Click the Setup button. A window opens to begin the setup process.
  • Page 100 DocuMate 272 Scanner User’s Guide Scanning with the TWAIN Interface from PaperPort The next window is for checking the connection between your scanner and the computer. 5. Click Next. After the Setup Wizard checks the connections, the next window is displayed. It has a series of setup options, but only...
  • Page 101 TWAIN Interface will become active. 8. Click the Scan button on the TWAIN interface. The Setup Wizard runs the scan test. A message window opens that says “Basic scan test passed.” 9. Click Next on the message window. DocuMate 272 Scanner User’s Guide...
  • Page 102 10. Click Finish. PaperPort is now setup for the scanning option you selected (in the example above, it’s the TWAIN option) and the Scan button on the PaperPort window will now become active. DocuMate 272 Scanner User’s Guide...

  • Page 103: Scanning With The Wia Interface

    To scan using WIA from Microsoft Paint: 1. On the Windows taskbar, click Start, point to Programs, point to Accessories, and then click Paint. The Paint window opens. 2. From the File menu choose From Scanner or Camera. DocuMate 272 Scanner User’s Guide...
  • Page 104 DocuMate 272 Scanner User’s Guide The Scan using Xerox DocuMate 272 window opens. Use this window to select scanning options and start the scan process. 3. Click the button most appropriate for the item you’re scanning. 4. Select a paper size from the Page Size list.

  • Page 105: Fine Tuning Your Scans

    You can select new settings before you scan an item to fine tune exactly how you want to scan it. To select the scanner settings before you scan: 1. On the scan window, click Adjust the quality of the scanned picture. DocuMate 272 Scanner User’s Guide...
  • Page 106 DocuMate 272 Scanner User’s Guide The Advanced Properties dialog box opens. 2. Select the options for scanning. Brightness and Contrast—Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image. The Contrast setting does not apply to the setting Black and White picture or text.

  • Page 107: Scanning With The Isis Interface

    Xerox DocuMate 272 scanner. The Scanner Selection dialog box will then open. 2. Select Xerox DocuMate 272 from the list of scanners and click Your scanner is then ready to work with the QuickScan ISIS driver.

  • Page 108: Maintenance

    Cleaning the Automatic Document Feeder DocuMate 272 Scanner User’s Guide Maintenance This section contains information on maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. You may need to clean the ADF feed mechanism if your documents do not feed easily into the ADF, or several feed in at the same time.

  • Page 109: Clearing Paper Jams

    Automatic Document Feeder cover. 2. Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning and adjust the guides to the paper size. DocuMate 272 Scanner User’s Guide...

  • Page 110: Replacing The Adf Pad Assembly

    The ADF pad may wear out and is designed to be a user- replaceable part. Problems with documents feeding into the ADF is an indication that the pad is wearing thin. See the “Xerox DocuMate 272 Scanner Parts List” on page 113 for ordering information. To replace the ADF Pad assembly: 1.

  • Page 111: Troubleshooting

    Start the PaperPort software and click the Scan icon, then make sure Xerox DocuMate 272 is selected as the scanner. Problem: During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful.
  • Page 112 They are interfering with the installation and One Touch options, and you need to remove those other drivers and re-install your Xerox DocuMate 272 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs.

  • Page 113: Status Light Troubleshooting Codes

    Open the scanner and make sure your input tray is fully seated in the scanner casing, make sure your ADF pad is securely snapped in place, verify the connections to the PC and wall. DocuMate 272 Scanner User’s Guide...
  • Page 114 Re-boot your computer. If the problem persists, contact Xerox Technical Support. See “Clearing Paper Jams” on page 104. Turn off the power to your scanner, then turn it back on again. If the problem persists, contact Xerox Technical Support. Maintenance...

  • Page 115: Uninstalling Your Scanner

    Uninstalling Your Scanner Uninstalling the Scanner and One Touch Software Uninstalling the PaperPort and OmniPage Software To uninstall the Xerox DocuMate 272 scanner, remove the scanner software, PaperPort, or any other scanning software provided with the scanner. 1. On the Windows taskbar, click Start, point to Settings, then click Control Panel.

  • Page 116: To Install Another Driver

    To Install Another Driver DocuMate 272 Scanner User’s Guide Before you can install another driver for your scanner, you must remove the currently installed driver first. Then the new driver can be installed. 1. Uninstall the One Touch 4.0 driver.

  • Page 117: Xerox Documate 272 Scanner Specifications

    Maintenance Xerox DocuMate 272 Scanner Specifications Optical resolution Bit depth Maximum item size Minimum item size Scan method ADF specifications Scanning Speed Capacity Paper Thickness Light source Interface Scanner dimensions Height Width Length Weight Operating temperature Relative humidity Power adaptor...

  • Page 118: Xerox Documate 272 Scanner Parts List

    Xerox DocuMate 272 Scanner Parts List DocuMate 272 Scanner User’s Guide Please use the following part names and numbers when ordering replacements for your scanner. Part Name Paper Guide Output Tray ADF Pad USB Cable AC Power Cord Power Supply...
  • Page 119 Maintenance DocuMate 272 Scanner User’s Guide...

  • Page 120: Notices

    Appendix A Notices It’s Illegal in the USA DocuMate 272 Scanner User’s Guide Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions.

  • Page 121: It's Illegal In Canada

    3. Exchequer bill paper or revenue paper. 4. The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of a court of law. Dependency Status Previous military service DocuMate 272 Scanner User’s Guide...

  • Page 122: Federal Communications Commission (Fcc) For Usa

    Federal Communications Commission (FCC) for USA DocuMate 272 Scanner User’s Guide 5. Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer for a province).

  • Page 123: Energy Star For The Usa

    ASK-XEROX) to determine whether this Xerox product is part of the program. If your product is not part of the Xerox program and you are managing its disposal, please note that the product may contain lead and other materials whose disposal may be regulated due to environmental considerations.

  • Page 124: Index

    45 Destination Selector 24 Device Settings 52, 56 Document Format 32 Document Management 48 documentation 3 DocuMate 272 Scanner User’s Guide Index dpi 101 Duplex 54 duplex button 2, 22, 23, 24 eMail 49 eMail Properties 42...
  • Page 125 15, 16, 106 troubleshooting codes 108 Sti event forwarding 49 Storage and CD-R/W 49 Storage Properties 41 Straighten Image 54 system requirements 3 Text Documents Properties 38 Text Editors 49 text file format 45 DocuMate 272 Scanner User’s Guide...
  • Page 126 Transfer to Storage 76 troubleshooting 106 TWAIN 63, 73 TWAIN standard 81 uninstall 110 USB port 14 watermark, remove 55, 86 WIA 63, 98 Windows Image Acquisition 98 Word Document 46 xls file format 46 DocuMate 272 Scanner User’s Guide...
  • Page 127 05-0665-300...

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